Business Details
About
HotelDoubleTree
The DoubleTree by Hilton Hotel Claremont is nestled in the foothills of the San Gabriel Mountains between Southern California’s Inland Empire and the Los Angeles Basin on historic Route 66, our hotel is ten miles from Ontario International Airport (ONT). The mission-style buildings of the hotel surround a sparkling outdoor pool and whirlpool. Retreat to a spacious guestroom or suite featuring a 37-inch flat screen TV, high-speed internet access and large desk with an ergonomic chair.
Maintain your exercise regimen in our fitness center or visit Essentials Day Spa to relax and look your best with indulgent treatments and restorative services. The Orchard Restaurant serves California Mediterranean fusion cuisine and is open for breakfast, lunch and dinner. Sip a cocktail while listening to live music at PianoPiano. Host a business meeting or special celebration at our hotel, which offers 12,000 sq. ft. of indoor and outdoor venues to accommodate up to 380 guests. Business center services include A/V equipment rental and complimentary printing.
We are less than one mile from Claremont Colleges and the charming shops and cafes of Claremont Village. Auto Club Speedway, Bridges Auditorium, the Pomona Fairplex/LA County Fairgrounds, and Citizens Bank Arena are in close proximity to our hotel. The slopes of Mt. Baldy Ski Resort are only 16 miles away. Many prominent corporations are within easy driving distance.
Location
DoubleTree by Hilton Hotel Claremont
555 W. Foothill Blvd., Claremont, CA
91711, United States
Hours
Reviews
4.3
1,519 reviews
5 stars
907
4 stars
389
3 stars
99
2 stars
33
1 star
91
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several customers reported problems with room cleanliness, including unpleasant odors, dirty linens, and unclean bathrooms.
Customer Service
Mixed feedback on customer service; while some praised staff for their helpfulness, others experienced unresponsive or rude service.
Room Quality
Guests noted that rooms were sometimes outdated and not as described, with issues like noise and maintenance problems.
Dining Experience
The on-site restaurant received positive reviews for its food quality and service, particularly the breakfast buffet.
Location and Amenities
The hotel is well-located with beautiful grounds, but some guests felt it was overpriced for the quality of the accommodations.
- MBMike Barnes2 days ago4.0Typical moderate hotel. Great service staff. Breakfast was above average. Assisted me to local train station to airport.
- LWLeslie White3 days ago5.0Fabulous location! Kind of off the beat and track. Very quiet. Great food. Great Customer Service. Would stay there again!
- SYSean YuDec 31, 20253.0Everything was fine. This was my second time visiting, but this time I was carrying a cake and bread from 85°C. As soon as I entered the hotel, the front desk staff Emma said, “You can just put the delivery over there.” I was clearly surprised to be mistaken for a delivery person, and I felt a bit stunned and uncomfortable. Still, overall it was not bad.
- JMJacque MurrayDec 26, 20251.0We stayed at the Doubletree for my high school reunion in October. I had made reservations a month in advance for a larger room with a king bed. When we arrived at 1am we were given someone else reservation and we were given a very small room with 2 double beds. Also my reservation was for 3 nights and the reservation/room we were given was for 2 nights. When we returned to our room I 2221 on the third day we were locked out of our room and then charged for the 3rd night. I had already paid for 3 nights! I have tried on a number of occasions to contact the manager but no response at all This place is a rip off and no customer service beware!
- DJDee JayDec 26, 20254.0Was told I had an $18 credit, but they didn't credit me on checkout, called to ask for the credit they said because it was booked through 3rd party i didn't get it. Was traveling with 2 coworkers who booked the same way and they received their credits. If don't get a credit that's fine but don't say I get one and then resend it after the charges.
Frequently Asked Questions About DoubleTree by Hilton Hotel Claremont
What types of accessibility features does DoubleTree by Hilton Hotel Claremont offer?
The hotel provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Does DoubleTree by Hilton Hotel Claremont offer free WiFi?
Yes, free WiFi is available in public areas as well as public internet terminals.
Is breakfast available at the DoubleTree by Hilton Hotel Claremont?
Yes, breakfast is offered at the hotel.
Are pets allowed at DoubleTree by Hilton Hotel Claremont?
No, pets and cats are not allowed at the hotel.
What dining options are available on-site at the hotel?
There are three restaurants at the hotel, including The Orchard Restaurant which serves California Mediterranean fusion cuisine, and the bar PianoPiano which offers live music and cocktails.
Is parking available at DoubleTree by Hilton Hotel Claremont?
Yes, free self-parking is available for guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
What nearby attractions or places can guests visit near the hotel?
Guests can explore the charming shops and cafes of Claremont Village, attend events at Auto Club Speedway, Bridges Auditorium, Pomona Fairplex/LA County Fairgrounds, and visit Citizens Bank Arena, all close to the hotel.
Are there any entertainment venues near DoubleTree by Hilton Hotel Claremont where guests can enjoy live performances?
Yes, guests can enjoy the Dinner Detective Murder Mystery Dinner Show and live music at the hotel bar PianoPiano, located on-site.
How can guests find transportation options nearby the hotel?
While the hotel does not provide airport shuttles or local shuttles, Ontario International Airport is about 10 miles away and the area is served by various local transport options, facilitating access to and from the hotel.