Business Details
About
HotelDoubleTree
Daily Mandatory Charge includes: San Mateo County Tourism Assessment includes 1.5% and California Tourism Assessment includes 0.2% of the guest room rate for all rooms.
Offering stunning views of the scenic San Francisco Bay, the DoubleTree San Francisco Airport in Burlingame, California is two miles south of San Francisco International Airport (SFO), offering a location perfect for both business and leisure travel. There’s a 24-hour complimentary shuttle to and from the airport and to the nearest BART station. Value and service, fitness center, bayside walking and jogging trails, a driving range at the adjacent Burlingame Golf Center, 24-hour business center, high speed internet service in guest rooms and complimentary wireless service in main lobby. California casual dining at 37 North Restaurant & Bar serving breakfast, lunch and dinner daily. Senior and AAA rates, special promotions and packages available.
Offering flexible event planning with a team who is on-hand to help you create and customize functions and meetings of all sizes. Specializing in business meetings, social occasions and weddings with customized catering menus by an experienced and professional team. With 12,000 square feet of flexible function space including a beautiful outdoor Courtyard, your important event will begin and end with genuine personalized service.
Location
DoubleTree by Hilton Hotel San Francisco Airport
835 Airport Blvd., Burlingame, CA
94010-9949, United States
Hours
Reviews
4.0
2,366 reviews
5 stars
1,079
4 stars
727
3 stars
299
2 stars
104
1 star
157
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly at the front desk and in the restaurant.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including leftover food and odors in certain rooms.
Shuttle Service
The airport shuttle service was frequently mentioned as convenient, though some guests experienced delays.
Pricing Issues
Several reviews highlighted concerns about high prices for parking and dining, with some feeling the hotel engaged in 'nickel and diming' practices.
Room Quality
Guests had mixed experiences with room quality, mentioning outdated decor, maintenance issues, and some rooms having unpleasant odors.
- CBCourtney BidelJan 2, 20265.0Great experience. Beds are comfy. The coffee in the room taste amazing and was so convenient. The buffet breakfast was delicious.
- ASarzhang saberiDec 31, 20253.0The service was disappointing. The room was not clean when I arrived, and basic cleanliness standards were not met. I asked the staff a couple of questions, but they were not helpful and did not respond in a professional or respectful manner. In addition, cleaning and maintenance were noisy and disruptive during my stay. Overall, the experience did not match what was advertised, and I would not stay here again.
- DDDSCODec 29, 20254.0Great staff. Extremely helpful. Would be a 5 star if they had proper shuttle service. In the past month, I’ve waited over an hour for shuttle service from airport to hotel. Leaving the hotel is on time, so I have no idea where the driver goes after drop off. I won’t be coming back until they fix shuttle service.
- KDKathy D.Dec 26, 20255.0This hotel is busy! The front desk is always assisting ppl checking in on Christmas night. The fridge in my room has left over food from days ago and stinks the whole room when I open it; front desk solved my issue so quick! Had a room change and complimentary parking. The lady at the front desk has really good service, easy tone makes me feel better after having headache from stink room, forgot to ask her name but she deserves a 5 star rating!
- GGGUBDec 11, 20255.0The hotel is a tad out of the way. This allows the hotel to do what it does best- get as much money out of you as possible. Each part of the hotel is a different WiFi or (surprise) you can pay $14.99 a day for unlimited internet access. Buffet is $27.00 but a 3 egg omelette is $22.00. You add in the California taxes and it’s an expensive place to eat. The staff is great but Corporate Hilton just continues to find ways to get you for more money. They have their hands so deep in your pockets, you forget you’re wearing pants. The paid parking system results in backed up cars trying to leave the hotel. You can only imagine how frustrating that is when you CAN’T physically leave a hotel. Hilton charges your car to stay because Hilton needs the money.
Frequently Asked Questions About DoubleTree by Hilton Hotel San Francisco Airport
What accessibility features are available at DoubleTree by Hilton Hotel San Francisco Airport?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is there an airport shuttle service available at the hotel?
Yes, a free 24-hour airport shuttle to and from San Francisco International Airport (SFO) is available for guests.
What dining options does the hotel provide?
The hotel has 5 restaurants including the 37 North Restaurant & Bar that serves breakfast, lunch, and dinner daily, with options for vegetarian meals.
Does the hotel offer fitness facilities for guests?
Yes, there is a free fitness center available for guests at the hotel.
Is parking available for guests at the DoubleTree by Hilton San Francisco Airport?
Yes, self-parking is available at the hotel for guests.
What are the hotel's check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
How can guests access Wi-Fi at the hotel?
Wi-Fi is available in public areas and there is a public internet terminal for guests to use.
Can you tell me about nearby transportation options for getting to or from the hotel?
The hotel offers a complimentary shuttle to the nearest BART station, making it convenient to access regional transit and explore the San Francisco area.
What nearby attractions or services might guests want to visit during their stay?
Guests might enjoy dining at nearby 37 North or Chutney Grill, visiting the nearby Fitness Room gym, or relaxing at the Burlingame Golf Center driving range close to the hotel.