Homewood Suites by Hilton San Francisco Airport-North

3.8
1192 reviews

About

Extended Stay HotelHomewood Suites
Daily Mandatory Charge includes: Tourism Marketing District Assessment and California Tourism Assessment. The Homewood Suites by Hilton SFO Airport North is located in Brisbane, California and is only five miles from the San Francisco International Airport. This lovely Homewood Suites hotel in the San Francisco, California area offers a breathtaking view of the beautiful San Francisco Bay. Our premium guest rooms have bay views. The Homewood Suites hotel in Brisbane, California features complimentary wireless high-speed internet throughout the hotel. Make your reservation today at the Homewood Suites hotel in Brisbane, California today and enjoy all that North California has to offer! Make Yourself At Home!

Location

Homewood Suites by Hilton San Francisco Airport-North
2000 Shoreline Court, Brisbane, CA
94005, United States

Hours

Reviews

3.8
1,192 reviews
5 stars
507
4 stars
315
3 stars
159
2 stars
81
1 star
130

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with room cleanliness, including dirty floors, unclean bathrooms, and leftover items from previous guests.

Staff Performance

While some guests praised the staff for their friendliness and helpfulness, others reported rude behavior and poor customer service, particularly at the front desk.

Breakfast Quality

Many customers expressed disappointment with the breakfast options, citing limited variety and issues with food replenishment.

Room Condition

Several reviews mentioned that the rooms and hotel facilities are in need of updates and repairs, with complaints about outdated decor and maintenance issues.

Location Convenience

The hotel is noted for its convenient location near the airport and downtown, but some guests found the surrounding area lacking in dining and shopping options.
  • MH
    Megan Helton
    4 days ago
    4.0
    The rooms were comfortable enough but I was missing silverware and all the dishes were dirty and I didn’t have a sponge or dish soap in my unit.
  • BE
    Benjamin Ellis
    Dec 26, 2025
    3.0
    The rooms have plenty of space and are very clean. Its close enough to down town, its just a short drive. The problem this place has is it never makes enough food for breakfast. 4 days in a row, they have run out of food before the end of service time. They know how many people are staying inside their hotel, make enough food to feed them all. 4 days in a row of running out of food is ridiculous
  • QQ
    Quality Queen
    Dec 23, 2025
    4.0
    I slept good, so therefore I would say it was a good experience. The bed was firm which worked for me, may not for others. The pillow I had was all feathers though which bothered me during the night. Since there were 5 of us in the room there was not an extra pillow. We slept in past the continental breakfast so no comment on that. The shower was a good size, got hot which I enjoy and had good water pressure.
  • JC
    John Case
    Dec 21, 2025
    5.0
    If you like hot water, choose another place, I asked the staff to ad just the Walter temperature, no results, m,I am still here, and taking Luke warm showers twice a day as I like to exercise, I don't think management takes customers seriously. There are plenty of area options. No daily housekeeping, I tried to get an extra service, nope. Good Luck
  • MD
    Masai Dafar
    Nov 20, 2025
    2.0
    Stayed at Homewood Suites by Hilton and the experience didn’t match what’s advertised. They have “airport” in the hotel name, so you’d expect an actual airport shuttle, but there isn’t one. Ended up paying about $40 for an Uber. On top of that, their digital key is basically fake convenience. You still have to go to the front desk, show ID, swipe your card—the whole process they already have on file. So it doesn’t let you skip the desk like a real digital key should. Once you’re in the room it’s fine, but the arrival experience was disappointing enough that I’m giving it 2 stars.

Frequently Asked Questions About Homewood Suites by Hilton San Francisco Airport-North

What is the check-in and check-out time at Homewood Suites by Hilton San Francisco Airport-North?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does the hotel offer free breakfast to guests?

Yes, breakfast is available for free at the hotel.