Business Details
About
Hotel
Daily Mandatory Charge includes: CA Tourism Assessment & San Francisco Peninsula Tourism Marketing District. Experience spacious accommodations, modern business and leisure amenities and a fantastic location overlooking the San Francisco Bay when you stay at DoubleTree by Hilton San Francisco Airport North Bayfront. This modern hotel is situated within seven miles of San Francisco International Airport and numerous San Francisco landmarks, such as Chinatown, Fisherman's Wharf, Pier 39, Alcatraz, and Golden Gate Park. For your convenience, the hotel offers onsite parking at this San Francisco Airport hotel.
With our convenient location near Moscone Convention Center and businesses including Genentech, Life Technologies, and Actelion Pharmaceuticals. With 3,000 sq.ft. of versatile meeting and event space, including a flexible grand ballroom and the latest A/V technology, this hotel near San Francisco Airport is the perfect venue for a variety of meetings and events.
Feel at home in a comfortable guest room, all of which feature beautiful views of the San Francisco Bay. Watch premium cable channels and stay connected with WiFi at the oversized desk. Upgrade to a spacious suite for more space and amenities. Maintain your exercise regime in the complimentary fitness center or enjoy a refreshing dip in the indoor swimming pool. Take in wonderful views of the bay in the stylish WhiteCaps Drinks and Eats as you enjoy delicious dishes or cocktails. Breafast and dinner is served daily.
Location
DoubleTree by Hilton San Francisco Airport North Bayfront
5000 Sierra Point Parkway, Brisbane, CA
94005, United States
Hours
Reviews
4.0
1,972 reviews
5 stars
968
4 stars
540
3 stars
202
2 stars
100
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests reported rude or unhelpful staff, particularly at the front desk, leading to a negative experience.
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including unclean bedding and bathrooms.
Parking Fees
Guests expressed frustration over high parking fees, often feeling misled about the costs associated with parking.
Lack of Amenities
The hotel was criticized for not providing basic amenities such as microwaves in rooms and complimentary breakfast.
Misleading Shuttle Information
Several customers noted that the hotel advertised an airport shuttle service that was no longer available, leading to unexpected transportation costs.
- DADiana Arroyo1 day ago1.0Everything was lovely, no complaints at all but one. I did leave a box of earrings and a necklace and I had called the hotel and they said that they did not find anything. It seems odd because the last time i seen the box was inside the hotel room. The lady at the front desk also hung up quickly after I had asked.
- JJJim6 days ago4.0Good location and fair prices. Hotel is old and needs a refresh. Staff seemed overwhelmed and not happy. Why is there only one spy to full a water bottle?! It's 2025!
- BKBrian KlippNov 13, 20252.0Consider hiring somebody to answer the damn phone.
- MAMatthew AbbruscatoNov 6, 20251.0$10 for a water bottle at the front desk. Absolutely disgusting. Rooms were okay, floor was kind of dirty, shower stained, old hardware in the bathroom, and AC is loud/old wall unit. The AC also turns off every 10-15 mins if the thermostat doesn't detect movement. Most redeeming quality was the maintenance guy who came to look at my AC/Thermostat. He ended up "unlocking" the wall unit for me so that my room could be a bearable temperature.
- AGAlexis GOct 19, 20251.0Where to begin... BEWARE there is no airport shuttle despite the website stating there is an airport shuttle. You will be waiting for 30+ mins then paying $30+ for an Uber once you discover there is no airport shuttle. The front desk workers just hand you a paper saying the shuttle is for the the other two double tree locations in the area and the website just lists them all as "Bayfront DoubleTree." No sorry, nothing. No cookies nor thank you for being a gold member. Told cookies were in the room. No cookies in the room. No microwave in the room just downstairs in the lobby. Fridge was turned off upon entering room. No freezer. AC was turned off, room set to 75°, felt way hotter. Bay view is nice but NOT worth it. Book a different location that actually cares about the guests.
Frequently Asked Questions About DoubleTree by Hilton San Francisco Airport North Bayfront
What are the check-in and check-out times at DoubleTree by Hilton San Francisco Airport North Bayfront?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at the DoubleTree by Hilton San Francisco Airport North Bayfront?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available at the hotel?
The hotel features 4 restaurants, including the WhiteCaps Drinks and Eats bar and restaurant offering American cuisine, with breakfast and dinner served daily.
Is parking available at this hotel?
Yes, onsite parking is available and there is self-parking for guests.
What accessibility features does the hotel offer?
The hotel offers accessible parking, elevators, and an accessible pool, and it is mobility accessible.
Are there fitness and recreational facilities at the hotel?
Yes, the hotel has a free fitness center, an indoor swimming pool, and kid-friendly activities.
How can guests book a room at DoubleTree by Hilton San Francisco Airport North Bayfront?
Guests can book rooms via the Hilton Honors app or through the hotel's official website.
What nearby gyms can guests visit for workout options outside the hotel?
Guests can visit the nearby Gym or the fitness center at Homewood Suites by Hilton San Francisco Airport-North for additional workout options.
What are some nearby attractions guests might want to explore before or after their stay?
Guests may enjoy visiting San Francisco Bay Area landmarks, including Chinatown, Fisherman's Wharf, Pier 39, Alcatraz, and Golden Gate Park, which are all within reach of the hotel.