Home2 Suites by Hilton Big Bear Lake

4.8
583 reviews

About

HotelExtended Stay Hotel
Daily Mandatory Charge includes: CA Tourism Fee. We’re located of SR 18, in between Big Bear Lake and Snow Summit, with less than mile to each. In under two miles, you’ll find shopping, dining, and nightlife in Big Bear Village. Our suites have full-size refrigerators. We offer complimentary breakfast, a fitness center, business center, and an outdoor pool and hot tub.

Location

Home2 Suites by Hilton Big Bear Lake
41820 Big Bear Boulevard, Big Bear Lake, CA
92315, United States

Hours

Reviews

4.8
583 reviews
5 stars
511
4 stars
42
3 stars
7
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Guests consistently praised the hotel for its cleanliness, noting that rooms and facilities were well-maintained.

Customer Service

The staff received high marks for being friendly, helpful, and accommodating, although there were some reports of inconsistent service.

Amenities

The hotel offers enjoyable amenities such as s'mores kits, a hot chocolate bar, and a nice outdoor area, which guests appreciated.

Location

The hotel is well-located, providing easy access to local attractions, restaurants, and outdoor activities.

Breakfast

While many guests enjoyed the breakfast, some felt it could be improved with more variety.
  • BC
    Beatrice Cuara
    3 days ago
    5.0
    Honestly one of the best hotels I've been to in big bear in a very long time. Great service, clean and family friendly. Very homey feeling. The indoor pool was a plus. The view while snowing also so beautiful and the patio was just delightful. Can't wait to come again.
  • SM
    Sara Mertaban
    Nov 16, 2025
    4.0
    Really clean and nice hotel. We loved the smores kit. The breakfast was decent, the lobby is really nice. Would come again!
  • TT
    TR
    Oct 25, 2025
    5.0
    home2 hosted our retreat group this year and it was perfect! they were accommodating and had such fun amenities like nightly s’mores! would recommend and come back again if we were to be in big bear!
  • CE
    Cynthia Evangelista
    Oct 24, 2025
    5.0
    This place feels very homey and has a nice patio outside with pretty light decorations. The breakfast is nice and basic, which is good if you’re on the go. Everyone was hospitable and kind, I would definitely come back!!
  • BZ
    Brian Znotins
    Oct 12, 2025
    2.0
    Be warned there is a $29/day parking fee. It is included on the website, but didn't exist when we stayed here last year. It feels like a blatant cash grab, given that this is a small town hotel, and one doesn't normally expect big city parking fees at small town hotels. Be sure to factor this in with your price shopping with other hotels in the area. Furthermore, the breakfast was more spartan than I'm used to at Home2/Hampton. No muffins or pastries. Just bagels. They might have been out on the morning we had breakfast, but then that's just a service failure instead of cost-cutting. Also be warned to get a room on an upper floor. We stayed on the main floor, and the guests above us sounded like they were stomping around in clogs. Not a solidly-built, sound-proof hotel. The location is good, the rooms are clean, and the facilities modern. But the nickel and diming and shoddy construction leave a bad taste in one's mouth.

Frequently Asked Questions About Home2 Suites by Hilton Big Bear Lake

What is the check-in and check-out time at Home2 Suites by Hilton Big Bear Lake?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Home2 Suites by Hilton Big Bear Lake allow pets?

Yes, both cats and dogs are welcome at the hotel.