Many reviews praised the staff for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Jamal and Jacqueline.
Construction Issues
Numerous guests expressed frustration over ongoing construction, which caused noise disturbances and limited access to amenities like the pool.
Room Quality
Feedback on room quality was mixed; while some found rooms clean and comfortable, others reported issues with cleanliness and outdated facilities.
Valet Service
Valet service received significant criticism for being slow and disorganized, with guests often waiting excessively for their cars.
Dining Experience
The dining options received mixed reviews, with some guests enjoying the food while others reported poor quality and service during meals.
WP
Winthrop Pennyfeather-Mombatton
2 days ago
1.0
The male staff offered my teenage daughter alcohol TWICE.
She still has braces. I left her at the restaurant. She told me when I got back what happened. The guy asked if she modeled and for her number and offered her "a drink on the dl".
Then they sent a bottle of rose up, which nobody ordered, while she was alone in the room, which she promptly rejected.
MR
Marcus Rayner
2 days ago
5.0
Love this hotel old school. If the walls could talk. Excellent staff and great location
RH
Rebecca Hoskisson
Dec 31, 2025
5.0
Loved our time here. Everything was perfect…except shower water pressure
Hotel staff were lovely, incredibly helpful. Room was clean and spacious.
Would happily stay again
RM
Robert M
Dec 10, 2025
4.0
Why not 5 stars? Not the staffs fault for sure but the construction happening next door is a little noisy and they weren't honoring the quite hours listed by the hotel. I am from a construction family so it is like home, my wife doesn't enjoy it as much! Still worth the stay just ask for a room on the opposite side.
LW
Liina Wang
Dec 10, 2025
2.0
I had a really unpleasant experience of staying this time. The mirror in the bathroom is missing! And took them more than an hour to come to resolve the issue. On top of that, there was no one answering the phone when I called! Finally, when I went down to front desk, the lady was just telling me that engineer is on her way and diverted me off, but still took another 20 minutes for the engineer to show up! And all these happened at midnight. I was super exhausted. How can they check guests in without checking the condition of the room? Very disappointed. And also I lost stuff twice in the hotel. Oh, there is also construction going on so one side of the room are super noisy at night. Very disappointed.
After I complained about the situation they did offer me something to compensate for this unpleasant experience. But still, the construction site is really noisy…
Frequently Asked Questions About The Beverly Hilton
What types of pets are allowed at The Beverly Hilton?
The Beverly Hilton welcomes both cats and dogs as pets.
Does The Beverly Hilton offer any fitness facilities?
Yes, there is a free fitness center available for guests.
Are there multiple dining options at The Beverly Hilton?
Yes, the hotel features three restaurants, including Trader Vic’s Lounge, Circa 55, and the Lobby Bar for various dining experiences.
What are the check-in and check-out times at The Beverly Hilton?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Is The Beverly Hilton accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators to accommodate guests with mobility needs.
Does The Beverly Hilton provide parking options for guests?
Yes, both self-parking and valet parking are available at the hotel.
Can guests access Wi-Fi at The Beverly Hilton?
Yes, high-speed Wi-Fi is available throughout the hotel, including in public areas.
Are there any nearby restaurants that guests can visit aside from those at The Beverly Hilton?
Yes, nearby dining options include Circa 55, Crca Restaurant, Trader Vic's Lounge, Mercato, Sant'olina, Jean-Georges Beverly Hills, and The Rooftop Beverly Hills.
What nearby entertainment or shopping options are available around The Beverly Hilton?
Nearby places include BridgePointe Media & Entertainment for arts and music production, Calpoint for retail shopping, and Ocean Grown Creative for marketing services.
Are there any nearby lounges or bars where guests of The Beverly Hilton can relax?
Yes, guests can visit the Lobby Lounge and Trader Vic’s Lounge for cocktails and a vibrant atmosphere near the hotel.