Business Details
About
HotelHilton
The Hilton Garden Inn Arcadia/Pasadena hotel is conveniently located in the Pasadena area near the Rose Bowl and Santa Anita Race Track. At the Hilton Garden Inn Arcadia/Pasadena hotel in Arcadia, California, you will find everything you need from our friendly service and deluxe accommodations designed to address the needs of today's travelers. Nearby business offices of Avon, Earthlink, Jet Propulsion Labs, Vons/Safeway, City of Hope, and Miller Brewing are among those of many others corporations in the area. You will experience the relaxed atmosphere that awaits our hotel guests.
Location
Hilton Garden Inn Arcadia/Pasadena Area
199 North Second Avenue, Arcadia, CA
91006, United States
Hours
Reviews
3.9
936 reviews
5 stars
440
4 stars
229
3 stars
104
2 stars
61
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty carpets, unclean bathrooms, and reports of pests.
Amenities and Services
Guests expressed disappointment over the lack of complimentary breakfast and limited dining options, as well as issues with room maintenance and outdated facilities.
Location and Comfort
The hotel is praised for its convenient location and some guests found the rooms comfortable, though noise from adjacent rooms and common areas was a frequent complaint.
- VVVictoria4 days ago1.0Horrible hotel. Horrible customer service. I'm never going back.
- CPCarlos PerezDec 8, 20255.0Excelente lugar para descansar
- AGAlfonso P. G.Nov 30, 20254.0Pata las dimensiones de Pasadena, y del resto del país, está en el centro de ningún sitio. El Hotel es peculiar, las habitaciones están bien, no te hacen la cama y demás a ni ser que avises que quieres que lo hagan. El bufete del desayuno no es muy espléndido, pero está bien. La cocina no abre siempre para comidas y cenas. Las recepcionistas no son extremadamente simpáticas, y no hablan Castellano. El resto del personal si. Ah, se me olvidaba, tiene piscina y admiten mascotas, cosas que no me gusta nada por eso de la higiene. Resumiendo, no está ni bien ni mal.
- JAJackie AdamsNov 20, 20254.0Can you park a car? If yes don't stay here, because these people cannot park to save a life. It was wild how many cars can't park. Other than that we stayed 2 nights and each night in a different room and both room were completely out of conditioner. Only one elevator worked and you had to pay 16.50 for a Continental breakfast. Also there is no bar or restaurant. 1st garden inn I've seen without one, even tho they have signs up as if they do. What they offer is a canned jack and coke for 12 dollars in the convenience area. And frozen burritos.
- AAAlexNov 16, 20251.0Nice house keeping.
Frequently Asked Questions About Hilton Garden Inn Arcadia/Pasadena Area
What are the check-in and check-out times at Hilton Garden Inn Arcadia/Pasadena Area?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the Hilton Garden Inn Arcadia/Pasadena Area offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Are pets allowed at Hilton Garden Inn Arcadia/Pasadena Area?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible to guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible.
What dining options are available at the Hilton Garden Inn Arcadia/Pasadena Area?
The hotel features one restaurant, a bar, and offers breakfast to guests.
Does the hotel have any fitness or recreational facilities?
Yes, there is a free fitness center and an outdoor pool, as well as a hot tub.
What payment methods are accepted at Hilton Garden Inn Arcadia/Pasadena Area?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby hotels to Hilton Garden Inn Arcadia/Pasadena Area for alternative accommodation options?
Yes, SpringHill Suites Pasadena Arcadia is a nearby hotel offering additional accommodation choices.
What nearby businesses or attractions can guests visit during their stay?
Guests can visit Robb Stewart Brass Instruments for musical interests or Lahaha Tea Co. for dining experiences.
How can local shuttle services benefit guests staying at Hilton Garden Inn Arcadia/Pasadena Area?
Guests can use the local shuttle to conveniently explore nearby attractions and business offices, making transportation around the area easier.