Hilton Grand Vacations Club Whistler

Reviews

• GC

  Gary Cameron

  Nov 11, 2025
  5.0
  Awesome value now staff are amazing
• KS

  Kristle Ciara Speers

  Oct 2, 2025
  5.0
  We have been staying here since 2008 when the hotel is called Club Intrawest using my auntie’s embarc’s time share. We’ve always loved coming here. Renovations are a phase last year (2024) and this time, renovation is over. It seems like the bldg is better, cleaner and service is fantastic as usual. We cook our own breakfast and then we’ll go out in the village for lunch and dinner. Bldg is also away from the hustle and bustle of the village. It’s at the upper village across fairmont. We always loved it here and hopefully, this place continue to provide a great service and amenities to all guest forever. Very homey suites. They have Heated outdoor family pool and a hot tub.
• MJ

  Melissa Janowicz

  Sep 28, 2025
  5.0
  This place surprised me, I'm not a timeshare person at all but had the chance to stay in someone else's time share. The rooms are fantastic and I love the layout of the 2 bedroom spaces. Even if you bring kids you can get get some privacy. The bedrooms don't share a wall which I like. The master bedrooms have a large attached bathroom with a jetted tub. The balcony is pretty big too. If you're facing the kids pool it's going to be noisy just fyi but idgaf about that, I can handle some noise. The amentities are great as well. There's a kids pool are with a slide but there's also an adult's area with hot tubs and a wet sauna. We visited the theatre and it's nice too, the seats are super comfy and they usually show 3 films a night, all mainstream Hollywood stuff. I like the games room. I'm a expert in this area, the section is p decent for a hotel amentity room. The machines are set to free play. The SNES classics are a nice touch. I will say there's a DDR machine in there and the left pad is in really good condition for such an old machine, but for some reason it's an Extreme cabinet with DDR 1 in it which is diabolical haha. Why not upgrade it back to Extreme? It's a much better game with way more songs (including the songs DDR 1 has) and a lot of quality of life features in my opinion. Some parts of the resort are super dated. I was nervous when I saw the dated lobby and then got an hard sales pitch to buy a timeshare in the lobby ngl (which, I'm never gonna do lol)... But the staff are nice they're just doing their jobs. They asked for me to stay for an even longer sales pitch for a $200 gift card but I know it'd be 90 mins minimum and I can't be bothered to deal with all that for the $200 bucks lol. Overall, if the time share owner I know wants to offer the space up to me again I would totally return. It was a really pleasant stay.
• FY

  F Y

  Sep 4, 2025
  2.0
  Someone was smoking inside the hotel, and I was bothered by the smell from night until the next morning. The concierge was unavailable all night, and no one answered the phone. When I called the front desk, I was told that a staff member would come to investigate, so I asked him to bring an air purifier along. When I went to the front desk to exchange for chips, there was a worker who reeked of strong cigarette smoke. 45 minutes later, a staff member finally came to the room, but he brought a fan. When I told him someone was smoking inside the building, he countered, "It must be someone passing by outside. It's impossible since the only room next to this one is an office." I explained that all windows were closed, there was no one outside, there was the room directly opposite, and another on the upper floors, and that the odor could leak through ducts or anywhere. He again denied everything without reason. When I asked why he was so certain, he just said "physics." His attitude was rude. The cigarette smell stopped right after I called the front desk, so the staff were probably smoking in the office. I shared the incident to the front desk, but he only apologized and didn’t offer any compensation. Also, their welcome gift was a microwavable popcorn bag with an expiration date just one month away. It's definitely not worth $350. Never again.
• FM

  Fiona Madison

  Sep 2, 2025
  4.0
  This was our first time at the Hilton and we thoroughly enjoyed our stay. They are extremely well thought out rooms with little details like having laundry, salt spring coffee, a nice L shaped couch and well stocked kitchen. I loved the hotel amenities for the kids and the little details like nightly movies and the games at the arcade. Our only complaint was the configuration of the hotel is a little confusing when trying to navigate to the pool and parkade. You figure it out eventually but it’ll put you in a tail spin. Also the waterslide- is there anything better for vacation? And not just for the kids :)

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