Business Details
About
Hotel
The Hilton Garden Inn Phoenix/Tempe ASU Area hotel offers an ideal location in Tempe, AZ, and is close to Phoenix Sky Harbor International Airport, countless shops, dining outlets and attractions. Walk to Tempe Marketplace, with over 75 shops and 25 restaurants, or visit the Chicago Cubs Training Facility at Sloan Park. Karsten and Papago golf courses and Arizona State University are also nearby.
Rest and relax in our stylish guest rooms. Each room features modern conveniences including a refrigerator, microwave and our comfortable beds. Complimentary WiFi is available throughout the hotel and we offer flexible meeting space for a range of events.
Enjoy tasty American fare at our on-site restaurant or order a meal from our convenient room service. Our modern hotel also offers a full-service bar, heated outdoor swimming pool with two lap lanes, Precor fitness center, 24-hour business center and a 24-hour snack shop in our Pavilion Pantry.
Location
Hilton Garden Inn Phoenix/Tempe ASU Area
86 S Rockford Dr., Tempe, AZ
85281, United States
Hours
Reviews
4.5
906 reviews
5 stars
626
4 stars
176
3 stars
37
2 stars
25
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that the rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of employees like Aliyah, Marques, and Yesel for their exceptional service.
Location
Guests appreciated the hotel's convenient location near Tempe Marketplace and various dining options, making it easy to access local attractions.
Noise Issues
Several reviews highlighted noise problems, including thin walls and loud external disturbances, which affected the overall comfort of the stay.
Breakfast Experience
Feedback on breakfast was mixed; while some enjoyed the food, others were disappointed that it was not included in the stay and criticized the quality.
- YSYolie S.5 days ago1.0I had to cut my stay short. Room was not being serviced on a daily, I called to request service daily and to let them know I ran out of shower gel. Front desk lady was nice and brought some up for me. Next day the room was "serviced" but they still did not refilled my shower gel. Following day same thing, no shower gel. I was there for work and came back late on Thursday night and again, same thing only this time I noticed housekeeping took my unopened snacks that were sitting on the desk/table. I was really hoping to eat my snack since I wasn't able to have dinner that day. I was really tired, did not want to go downstairs and complained. I just packed my things and left. When I got back home, I noticed I was missing some brand new pajamas as well. I had gone shopping for matching PJS for my family. The PJs and my snack were close by but, that day I did not noticed because I left all of them together and didn't realize one was missing. When I left the hotel, I just threw everything in my luggage I didn't think I had to count the Pjs I had purchased. The only nice experience was the lady that checked me in, she was very nice and helpful.
- JPjames polisNov 17, 20255.0Being a Hilton Diamond Lifetime member Ive stayed at my share of Hilton properties. This specific property exceeded my overly critical expectations. The entire from desk team and restaurant team provided myself and other guests with extraordinary excellent customer service. Words can’t describe my positive experiences here. Highly recommend and Thank You everyone. Really appreciate lil you do for us guests.
- BCBrian ChaseNov 11, 20254.0Hotel overall was welcoming and very clean. Staff were nice. My only gripe is with the new room design. I didn't give a 5th star because of the room design. It is now normal for the new Hilton garden inns. Master light switch in the entrance is odd. Barn door for the bathroom is not good at all for privacy. The elongated tv stand/desk makes the room feel small.
- KAKassandra AskanNov 11, 20251.0Terrible! We were redirected from the Homewood suites. Unfortunately, upon check-in the female was fairly unpleasant for the deposit, implying we didn’t have enough to put down. The pool did not compare; and the facility didn’t have a playground. We were also placed in “hearing accessibility” room and told everything was sold out, although there was still available room online. We also had breakfast and were redirected to a segregated area and was completely forgotten and the ONLY ONES in that area . We had almost left at this point because the lady served 5-6 tables before us and even gave us different glasses than everyone else and talked “slow” to us. Because we were of darker color? It really did feel like we were segregated. We had then asked for late check-out, which we would have happily paid for, or at least been accommodating after staying 4 days. Unfortunately the lady quickly declined and stated they were sold out. At this point I was going to stay a 5th night and decided to go somewhere else due to the service and customer service: we felt terribly unwelcomed. Even just asking for towels.
- RARoberto AbreuNov 7, 20251.0HORRIBLE EXPERIENCE!! The guest above my room stomped all night. I asked to switch room and they told they are completed sold out. Couldn’t sleep all night. Front desk representative lady didn’t really care.
Frequently Asked Questions About Hilton Garden Inn Phoenix/Tempe ASU Area
What are the check-in and check-out times at Hilton Garden Inn Phoenix/Tempe ASU Area?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does the Hilton Garden Inn Phoenix/Tempe ASU Area offer free parking?
Yes, free self-parking is available for guests.
Are pets allowed at the Hilton Garden Inn Phoenix/Tempe ASU Area?
Yes, both cats and dogs are welcome at the hotel.
Is there a fitness center available at the Hilton Garden Inn Phoenix/Tempe ASU Area?
Yes, the hotel has a Precor fitness center available for guests.
What dining options are available within the Hilton Garden Inn Phoenix/Tempe ASU Area?
The hotel has one on-site restaurant offering American fare, a full-service bar, 24-hour room service, and a 24-hour snack shop called Pavilion Pantry.
Is the hotel accessibility-friendly?
Yes, the hotel features accessible parking, elevators, and is mobility accessible.
Does the Hilton Garden Inn Phoenix/Tempe ASU Area provide WiFi?
Yes, complimentary WiFi is available in public areas and there is a public internet terminal.
What eco-friendly practices does the Hilton Garden Inn Phoenix/Tempe ASU Area follow?
The hotel holds ISO14001 and ISO50001 certifications, uses eco-friendly toiletries, runs energy conservation and food waste reduction programs, recycles, and has a towel and linen reuse program.
What nearby dining options are available around Hilton Garden Inn Phoenix/Tempe ASU Area?
Nearby dining includes Daily Dose Rio Salado (breakfast, burger restaurant, cocktail bar), Spinatos Pizzeria and Family Kitchen (Italian and pizza), and Macs & Stacks (sandwich shop), all within walking distance.
Are there convenient places to shop or get essentials near the hotel?
Yes, guests can find convenience stores like Shell and Jacksons Food Stores nearby, as well as Sam's Club warehouse and various retail stores such as Game Stop and Men’s Wearhouse.
What entertainment or leisure options are close to Hilton Garden Inn Phoenix/Tempe ASU Area?
Guests might enjoy visiting the Chicago Cubs Training Facility at Sloan Park or exploring Tempe Marketplace with its numerous shops and restaurants nearby.