Business Details
About
Hotel
Discover the beautiful Embassy Suites Phoenix - Tempe hotel close to all the attractions Phoenix and Tempe have to offer. Relax in our tropical pool, bar and lounge, breakfast area, and dining outlets. This all-suite Tempe hotel is less than 15 minutes from Phoenix Sky Harbor International Airport (PHX) and conveniently located near the major highways to link guests across the Phoenix metropolitan area. Stretch out in a spacious two-room suite offering a separate living area with sofa bed, revitalize, marble-finished bathroom, and wet bar with mini-fridge. At the Embassy Suites Phoenix-Tempe, enjoy complimentary cooked-to-order breakfast every morning which includes a fresh omelet station. At our Garcia's Mexican Restaurant, guests can savor Mexican specialties or relax with a cocktail in our Dry Heat Lounge. Socialize with friends and family at our complimentary Evening Reception* with a selection of snacks and beverages. Able to accommodate up to 550 guests, host any social or corporate event in our elegant Grand Ballroom. Conduct business in our 24-hour Business Center or from the comfort of your suite with high-speed WiFi internet access (fees apply). Work out at Embassy Suites Phoenix-Tempe using modern cardio equipment and free weights in the fitness center, or swim laps in the large outdoor pool.
Location
Embassy Suites by Hilton Phoenix Tempe
4400 South Rural Road, Tempe, AZ
85282, United States
Hours
Reviews
4.1
2,267 reviews
5 stars
1,194
4 stars
561
3 stars
246
2 stars
104
1 star
162
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jessica and Lacy for their exceptional service.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including dirty rooms, mold, and maintenance issues such as leaky faucets and unclean bathrooms.
Breakfast Quality
The complimentary breakfast received high marks for its variety and quality, with many guests noting it as a highlight of their stay.
Outdated Facilities
Numerous guests commented on the outdated condition of the hotel, mentioning old furniture, fixtures, and overall decor that felt worn.
Location Convenience
The hotel’s location was frequently noted as a positive aspect, being conveniently situated near major roads and local attractions.
- SPSh Po3 days ago2.0The property is starting to show its age, with groaning elevators and loose room-over into a tub. The breakfast is still great, but the manager's reception now limits you to two drinks of unexceptional choices. I was also disturbed by an attempted entry into my room at 9PM by "housekeeping," who used a key to open my door even after I told her to go away several times. I'm still not sure this wasn't an attempt by criminals to get into my room; fortunately, I had the dead bolt on and they couldn't get in. When I informed the front desk about it, they seemed unconcerned.
- M2MTDA 20073 days ago1.0Probably the worst Hilton property I've visited. Hilton Honors status means absolutely nothing. Staff was rude. The food was horrible. The only highlight was Diane at the bar. I won't return to this property.
- RMRusso MutucNov 11, 20254.0Had a good night's rest. Was there for business. I liked it had a lot of amenities such as fridge, office desk, microwave, bathtub, sofa. It was very spacious. The view was the freeway not much to look at. I liked the gym and pool area. The bar and dinning area for guest was a good place to lounge. Overall good experience withvmy stay.
- NBNate BennettNov 6, 20255.0Dorris is amazing! Her customer service is top notch, she answered every question I had with all clarity and gave me great solutions. Dorris thank you for help, it made my day!
- RMReno MaderaOct 26, 20251.0I WILL NEVER STAY HERE AGAIN! I’ve been a HH member for a long time. This was amongst the worst service I’ve received in that time. The “supervisor” on duty shouldn’t be in the hospitality industry. The location was great if you want Tempe but don’t want to be in all the ASU ruckus but it’s still close enough to Waymo (<5mins) or even walk (about 45mins walk). That being said I’ll look for somewhere else close to this location next time.
Frequently Asked Questions About Embassy Suites by Hilton Phoenix Tempe
What are the check-in and check-out times at Embassy Suites by Hilton Phoenix Tempe?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Is parking available for guests at the hotel?
Yes, the hotel offers self-parking and accessible parking for guests.
Does Embassy Suites by Hilton Phoenix Tempe offer free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at the Embassy Suites by Hilton Phoenix Tempe?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available on-site at the hotel?
The hotel has one restaurant, Garcia's Mexican Restaurant, offering Mexican specialties, a bar, and a Dry Heat Lounge for cocktails.
Is there an airport shuttle service provided by the hotel?
Yes, the hotel offers a free airport shuttle service to Phoenix Sky Harbor International Airport (PHX).
What fitness and wellness facilities does Embassy Suites by Hilton Phoenix Tempe have?
There is a fitness center available for free and a large outdoor pool for swimming laps, along with a hot tub.
What accommodations does the hotel provide for guests with mobility needs?
The hotel is mobility accessible and features accessible parking and elevators.
Are there nearby dining and entertainment options that guests can visit?
Yes, guests can enjoy nearby places like Urban Craft, an American restaurant and cocktail bar, as well as Garcia's Mexican Restaurant located at the hotel itself.
How can guests attending events or meetings at the hotel benefit from nearby services?
The hotel has 12 meeting rooms and is near professional services such as Genius Network marketing agency and Southwest Portraits photography for event needs.