DoubleTree by Hilton Hotel Phoenix Tempe

4.1
2728 reviews
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Business Details

2100 South Priest Drive, Tempe, AZ
85282, United States
(480) 967-1441
https://www.hilton.com/en/hotels/phxmpdt-doubletree-phoenix-tempe/
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About

HotelDoubleTree
The DoubleTree by Hilton Hotel Phoenix Tempe has a unique Frank Lloyd Wright inspired design and is only four miles from Phoenix Sky Harbor Airport in Tempe. We offer spacious guest rooms and 30,000 sq.ft. of function space with 24-hour complimentary airport transfers. With three lush acres of landscaping, water features and patios, you'll find a beautiful setting to unwind and relax. Hotel amenities include an outdoor heated pool, whirlpool, fitness center and on-site spa with massage services. We offer impressive full service conference facilities, complimentary parking, a modern business center and complimentary wireless high-speed internet access in public areas to help you get work done in a professional setting. Milagro's Restaurant and the Kachina Lounge are perfect for breakfast, lunch, dinner or a place to relax with your favorite cocktail. Our spacious guest rooms have been completely redecorated and feature complimentary high-speed internet to create the perfect oasis after the day is done. The DoubleTree by Hilton Hotel Phoenix Tempe has 30,000 square feet of meeting and catering space including three ballrooms, numerous break-out rooms and several outdoor areas to take advantage of the Arizona weather. Allow our experienced convention services staff to take care of all of your meeting or event needs. We are close to professional sporting events in downtown Phoenix, golf courses, entertainment venues and nightlife at Mill Avenue. Whether your reason for travel is attending a meeting, business, vacation or weekend getaway, our staff looks forward to greeting you with a warm welcome and a signature DoubleTree chocolate chip cookie.

Location

DoubleTree by Hilton Hotel Phoenix Tempe
2100 South Priest Drive, Tempe, AZ
85282, United States

Hours

Reviews

4.1
2,728 reviews
5 stars
1,454
4 stars
657
3 stars
267
2 stars
150
1 star
200

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to enhance their experience.

Room Quality

Numerous reviews indicated that the rooms are outdated and in need of maintenance, with issues such as broken fixtures, cleanliness concerns, and general wear and tear.

Shuttle Service

Several guests expressed frustration with the shuttle service, citing long wait times and poor communication regarding its availability.

Overall Experience

While some guests enjoyed their stay due to the location and staff, many expressed disappointment with the hotel's condition and service, suggesting it does not meet the expected standards for a Hilton property.
  • ES
    Erin Smith
    Jan 4, 2026
    3.0
    To start off when asked before arrival about the incidental fees I was quoted $50. Not a night just $50. Come to find out it is per night. That was a surprise. Upon arriving to my room it looked nice. When it was time to sleep the bed was very uncomfortable and everytime I moved the headboard knocked against the wall. Shower head was gross. The hot tub had issues. Bubbles up to your neck and was barely warm. Pool was suppose to be heated. It was not!! Wasn't impressed at all for the price!!!
  • KO
    Kimberly Olsen
    Jan 1, 2026
    4.0
    The room had an interesting smell at first but it did dissipate quickly. The bed was amazing and I love the pillows! The room was dark so we slept in easily.
  • CS
    Candy staub
    Dec 31, 2025
    3.0
    The room had a very strong oder. Having asthma it was rough.
  • AJ
    aimee J
    Dec 25, 2025
    1.0
    This hotel has terrible service and serious facility issues. When I arrived, there was a small mistake with my reservation. Instead of offering any help or even basic courtesy, the front desk staff immediately pushed the problem onto a “third-party booking” and told me to deal with it myself. While I was on the phone trying to resolve the issue, the staff stood nearby, showed zero willingness to help, and even laughed coldly, which was extremely unprofessional and disrespectful. The room situation was just as bad. • First room: the toilet made loud, intermittent flushing noises throughout the night, even when no one was using it. It was impossible to rest properly. • Second room: the toilet was completely broken and would not flush at all. Maintenance came once, claimed it was fixed, but it still did not work afterward. A basic, functioning toilet is the bare minimum for any hotel, and this place failed even that. Between the rude staff, lack of assistance, mocking attitude, and unusable bathroom, this hotel clearly does not care about guest experience. I would strongly recommend avoiding this place unless you enjoy being ignored, disrespected, and dealing with broken facilities.
  • SL
    Shasta LaVallie
    Dec 24, 2025
    5.0
    James at the front desk was so helpful and made things effortless for us. Such a kind and friendly employee!
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Frequently Asked Questions About DoubleTree by Hilton Hotel Phoenix Tempe

What are the check-in and check-out times at DoubleTree by Hilton Hotel Phoenix Tempe?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free airport shuttle services?

Yes, there is a complimentary 24-hour airport shuttle available for guests.