Business Details
About
HotelCanopy
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $15 food and beverage credit for use in all hotel outlets; two daily bottled waters; fruit infused water in lobby and fitness center; shuttle to Downtown Mill Avenue; $15 daily valet laundry; nightly sweet treat. Our new hotel is steps from Mill Avenue dining, shops, and nightlife grab a complimentary Canopy Bike and check out the neighborhood. The light rail and Loop 202 are close by for exploring Phoenix, and spring training is 10 minutes away. Head for our rooftop to cool off in the pool or sip cocktails in the lounge. Rest comes easy on our exclusive Canopy beds.
Location
Canopy by Hilton Tempe Downtown
108 E. University Drive, Tempe, AZ
85281, United States
Hours
Reviews
4.4
783 reviews
5 stars
552
4 stars
109
3 stars
37
2 stars
23
1 star
62
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near ASU and various restaurants, making it convenient for guests.
Staff Service
Many reviews highlight the friendly and helpful nature of the staff, contributing to a positive overall experience.
Room Quality
While some guests appreciated the modern and spacious rooms, others noted issues with dim lighting and maintenance concerns.
Parking Issues
Guests frequently mentioned high parking fees and difficulties with valet service, suggesting a need for improvement in this area.
Amenities
The rooftop bar and pool received positive feedback for their atmosphere and views, although some guests experienced noise from street traffic.
- JKJessica KleinJan 4, 20265.0Every employee I interacted with was attentive, kind, friendly, and helpful. Superb service all around that made my stay a complete joy. Location is amazing, and the hotel is clean & modern. Vibey lobby with fireplace, and vibey rooftop with heated pool. Make sure you take the bikes out - they’re the perfect way to explore Mill St, ASU, and Tempe town lake trail!
- ABann b.Jan 3, 20265.0This hotel is beautiful! My husband and I were inlove with the room, it looked so new and we loved the interior design! Everything was clean and the staff are nice :) We were here for a staycation with friends, the pool at the rooftop is although a bit small, still a great place to hang out. Very nice views too! Would love to come back!
- ZQZHIJIE QIAODec 28, 20255.0I'd give this hotel 5 stars because I genuinely enjoyed my stay, though there are a few areas for improvement. Pros: - Conveniently located in the heart of the college town, with many destinations within walking distance - Hotel staff were exceptionally friendly and accommodating to our needs - Rooms were spotless and the beds were very comfortable - The brunch at the hotel restaurant is reasonably priced and surprisingly delicious Areas for improvement: Upon check-in, I was informed that my Hilton Gold status entitled me to a $15 credit per person per night. With two guests staying for two nights, I figured this would be $60 in total credit. We enjoyed a wonderful meal at the hotel restaurant and charged it to our room. However, at checkout, only $15 had been applied in total. I understand these policies vary between Hilton properties, but I'd suggest the management provide clearer, more accurate information about credit amounts at check-in to avoid confusion.
- YLYuwen LiDec 26, 20255.0Just notes for parking: street parking is free from 10pm to 8am and during holidays so we just parked on the street basically for free during our two nights stay over Christmas. valet is $40 and we tried the other garages mentioned in the review. The brickyard garage as part of ASU does not allow overnight parking (confirmed w ASU parking administration but not sure if will get towed if you do park there). City Hall parking should work though it has a tiny sign said no overnight which is weird.
- CWCaitlin WattsDec 25, 20254.0This hotel is in a great location near ASU and tons of restaurants and the entire staff is so friendly and kind. The reason for 4-stars is the rooms are not designed well and ours had some damages that I would have expected to be fixed before we checked in. The lighting is very dim - very hard to see at night. There is a barn door on the bathroom - if you’re sharing a room it doesn’t give much in terms of privacy. But if you’re not spending much time in the room the rooftop bar and location make up for all this. Would recommend and stay again!
Frequently Asked Questions About Canopy by Hilton Tempe Downtown
What are the check-in and check-out times at Canopy by Hilton Tempe Downtown?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Is Canopy by Hilton Tempe Downtown pet-friendly?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel provide accessible facilities for guests with mobility challenges?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible.
Are there any pools available at Canopy by Hilton Tempe Downtown?
Yes, there is one outdoor pool and a hot tub available for guests.
What dining options are available at Canopy by Hilton Tempe Downtown?
The hotel has an on-site restaurant and offers vegan and vegetarian meals.
Is Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Does Canopy by Hilton Tempe Downtown offer contactless check-in or check-out?
Yes, the hotel provides contactless check-in and check-out services.
Are there any nearby parking options close to Canopy by Hilton Tempe Downtown?
Yes, SP Plus Parking, University Square Lot, and SP+ Parking are nearby parking facilities.
What local dining spots are near Canopy by Hilton Tempe Downtown for guests to try?
Nearby dining options include Starbucks, Insomnia Cookies, Freddy’s Frozen Custard & Steakburgers, Alter Ego, Tocaya Modern Mexican, Nekter Juice Bar, and Rusty Taco.
Are there any fitness or recreational facilities near the hotel?
Yes, Orangetheory Fitness North Tempe-ASU is a nearby gym and sports venue where guests can work out.