Hassayampa Inn

Reviews

• LH

  Lonna Huerter

  2 days ago
  4.0
  Well maintained historical hotel. If staying here keep in mind it is almost 100 years old. The rooms are quite small and the bathrooms are tiny.
• CT

  Chris Tucker

  Nov 15, 2025
  4.0
  Fun historic hotel! We stayed here for a bit of a ghost "adventure", hoping to encounter Faith, the young newlywed who allegedly still roams the hallways and rooms of the Hassayampa in search of her husband, who was never seen again after stepping out to buy a pack of cigarettes. Rooms are small, reminiscent of the times, but comfortable enough and part of the experience. All the great shops, restaurants & bars in downtown Prescott are just a block or two away, making the Inn a good base for exploring. Don't pass up the chance to ride the oldest elevator in Arizona, it was pretty cool!
• JP

  Julie Perez

  Nov 4, 2025
  5.0
  This inn was above and beyond amazing!! The hotel location was so close to the Row and other restaurants. The staff and Manager assisted me with a booking error and were so kind and helpful to accommodate me and my family for the night. The bar and restaurant was so nice, the Band was amazing, and food was delicious!! I definitely give this place 5 stars and plan to do another staycation!
• AM

  Andrea Mauk

  Nov 2, 2025
  5.0
  We stayed at the Hassayampa Inn for two nights recently. Even though the dates on our reservation were incorrect making our reserved room unavailable, the front desk personnel accommodated us with a similar suite that met our needs. Even when there was an issue with my credit card not reading properly, the desk clerk remained kind and polite. The hotel lobby is unique, and quite stunning. There is room to sit near the fireplace or to huddle in a more private part of the lobby. The pancakes in the Peacock Room are delicious! Music coming from the front patio sent us delightfully "back in time." On the second day of our stay, another desk clerk called the room and told me they had us listed as checking out, and if we wanted to stay, the room rate would increase. I knew it was a misunderstanding because I still had a correct reservation for that night. I calmly but firmly explained the situation, and reiterated that I was told the rate would be honored for both nights in the room we were given. The desk clerk agreed without much back and forth. When we paid for the second night, the desk clerk neglected to update our keys. This is very unusual for the Hassayampa, because they clearly prioritize excellent customer service. I have stayed there multiple times, and even attended a conference there. I noticed my hair absolutely loved their shampoo and conditioner. I called back to the hotel to find out what brand they use, and was given the answer without hesitation. Had it not been for the mix-up with the reservation, we would have had a seamless stay. When visiting Prescott, I plan to return to the Hassayampa Inn. You should stay there as well.
• LL

  Liz

  Oct 24, 2025
  1.0
  Unless you plan to be drunk out of your mind, just don’t. “Historic” and “badly maintained” are two completely different things, and this place doesn’t know the difference. Room service is a joke. They told us the restaurant was too busy to take an order. After three hours, we were finally served, and my son got a raw hamburger that was burnt on the outside, even though I specifically said no pink. When I sent it back, they put the same burger that he had already bitten into back on the grill and returned it blackened. That is a health code violation. They let a random pet into the restaurant but refused our actual service dog because we didn’t have paperwork, which is not even required by law. The plumbing is awful, the floors creak, and the door knobs are barely hanging on. Most of the staff acted like our very existence was an inconvenience. Locals hang out in the lobby even when they are not staying at the hotel, so if you need somewhere to sit, you are trapped in your room. And if you are from out of town, do not be surprised if someone tells you to go back to California, even if you didn’t come from there. This is not a place for a business trip. Good luck. You will need it.

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