Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center
4.52668 reviews
Business Details
About
Hotel
Relax and stay connected at the Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center, located in Rogers, Arkansas. Enjoy easy access to the home offices of WalMart and Tyson Foods. The cities of Bentonville, Springdale, and Fayetteville are located a short drive away. Take our complimentary shuttle service to restaurants and attractions within a five-mile radius of our Embassy Suites hotel in Rogers, AR.
Whether you are hosting a meeting for 15 or 4,000, our extensive meeting venues cater to your every need. Keep in touch at the BusinessLink™ Business Center with an array of supportive services and complimentary high-speed internet access. We offer versatile meeting space, and also are directly connected to the John Q. Hammons Center with over 80,000 sq. ft. of event space!
Beautifully decorated to make you feel at home, each spacious two-room suite features a private bedroom and living room equipped with two HDTVs, a coffeemaker, high-speed internet access, a refrigerator, microwave and sofa bed.
Begin your day with a complimentary cooked-to-order breakfast each morning and wind down with beverages at our complimentary Evening Reception in the open-air atrium. Savor American cuisine for lunch and dinner at Cedar Creek Bistro or perk up with a Starbucks® coffee at Caffeina's Marketplace Café.
Indulge in a treatment at our Spa Botanica, a pampering amenity unique among hotels in Rogers, AR. Swim in the heated, indoor pool with a whirlpool and sauna or work out at the complimentary fitness center featuring the latest cardiovascular and strength equipment.
Our hotel offers easy access to the entire Northwest Arkansas area, including the cities of Bentonville, Springdale, and Fayetteville. WalMart, J. B. Hunt Transport and Tyson Foods have their headquarters based within a few miles of the hotel. The University of Arkansas campus is just a short drive away.
Visit the world-renowned Crystal Bridges Museum of American Art, featuring collections from the colonial era to the present day. Take the complimentary shuttle to Pinnacle Hills Promenade Mall, located half a mile from the hotel, and find a multitude of shops, restaurants, and a movie theater. Enjoy a round of golf at one of the many nearby golf courses or catch a game with the Northwest Arkansas Naturals Minor League Baseball Team. Take a short drive to Beaver Lake, nestled among the Ozark Mountains, to enjoy outdoor activities such as hiking, fishing, and boating.
Location
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center
3303 Pinnacle Hills Parkway, Rogers, AR
72758, United States
Hours
Reviews
4.5
2,668 reviews
5 stars
1,810
4 stars
534
3 stars
168
2 stars
65
1 star
91
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are spacious but often reported as needing updates and cleanliness improvements.
Staff Service
Staff is generally friendly and accommodating, with some standout individuals praised for exceptional service.
Breakfast Experience
Breakfast quality varies; some guests enjoyed it while others found it lacking in variety and freshness.
Location
The hotel is conveniently located near attractions and events, making it a popular choice for visitors.
Maintenance Issues
Guests reported various maintenance problems, including issues with air conditioning, cleanliness, and outdated facilities.
- MRMatt Robison2 days ago3.0Rooms are nice. Walls are thin. Heard the guy snoring next door the whole night. So if you’re looking for a peaceful stay night not be here. Quiet occasionally
- TWTiffany Webb6 days ago3.0Unfortunately this site left me unfulfilled. This is based on cost to service and amenities. Had I paid less then I might not be so critical. It is like a Milan Fashion Show. From far away, everything looks amazing but look closer and you see the safety pins and crooked stitching. The lobby area is up to date but the rooms were a time travel to 1970's, and far smaller than what I would have expected from a spa suite. Luckily, the girls had a great time.
- JBJennifer BhattOct 27, 20255.0This hands-down is the nicest Embassy’s suites I’ve ever stayed in. The one in Oklahoma city is kinda trashy. Then we stayed at the one in Grapevine like 6 years ago and the manager was so rude and it had cock roaches! Anyway this was a paid for trip so I was disappointed at first! But when I tell yall the room was nice and huge! The spa was amazing! Also, I feel like a lot of the times complementary breakfast is lack flavor when I say it was one of the best omelettes I’ve had at a hotel if not the best I mean it! When we come back we will stay here again, you guys have definitely redeemed my opinions on embassy suites. The hotel staff was amazing!
- DRDr. RLOct 24, 20252.0This is a huge hotel. We are here to watch a football game and the Auburn Tigers visiting team was staying here as well. The suites are large with a little sitting area and a separate bedroom. It’s not super luxury, but is spacious with lots of parking. It’s located next to the convention center, the Walmart amphitheater concert, venue, Topgolf, and the pinnacle Hills shopping mall. It’s also right off the highway so it’s very convenient. If you’re seeing a hogs game or doing anything else in Northwest Arkansas. The breakfast was a disappointment. Go down the street to Chick-fil-A. It’s much better. The rooms just need updated. We were surprised at how much rust was in the bathtub and it wasn’t super clean. There was hair on the mirror when we got there. Also, even though we shut off the AC, the cold still blowed and was freezing in the room. The heat would not come on.
- AJAnna JankeOct 21, 20254.0The location is excellent if you are going to a show at Walmart AMP. Our original room was apparently not ready when we were checking in so they put us in a similar room but on a different floor. We had a double double + couch room. At the end of the night we discovered that the sheets for the pull out couch were inside the couch, which makes me pretty sure they weren't clean so we grabbed blankets from our vehicle for the person on the couch rather than wait for housekeeping that late. In the morning we had no hot water for showers, just cold and colder. I had thought it was due to the time of day but then my son who showered at midnight before going to bed said it was cold then too. So if you stay here dont do like we did, check your bedding, hot water, and towel situation early (I've found most hotels only give 3 towels these days even if room is able to hold up to 6 people) Breakfast was meh, the only creamer for coffee was hazelnut. No vanilla or even carafes of half and half or milk. The buffet line was very busy and foods not being refilled quickly. I noticed they flat out stopped refilling about 10 min before closing time even though there was a large number of people arriving to find some limp bacon and pre-made pancakes as their only options. There was cereal and oatmeal but not a bowl in sight. Overall it was just a convenient place to lay our heads for the night.
Frequently Asked Questions About Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center
What types of parking are available at Embassy Suites Northwest Arkansas?
The hotel offers both self-parking and valet parking options for guests.
Are pets allowed at Embassy Suites Northwest Arkansas?
Yes, pets including cats and dogs are welcome at the hotel.
What amenities does the hotel offer for wellness and relaxation?
Guests can enjoy a spa, sauna, hot tub, indoor heated pool, and a fitness center at no extra charge.
Is breakfast included when staying at the hotel?
Yes, a complimentary cooked-to-order breakfast is available each morning for guests.
Does Embassy Suites Northwest Arkansas provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel along with public internet terminals.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
What dining options are available at or near Embassy Suites Northwest Arkansas?
The hotel has three restaurants including Cedar Creek Bistro. Nearby, guests can visit Pinnacle Hills Promenade Mall with many shops and restaurants, or try Starbucks at Caffeina's Marketplace Café inside the hotel.
What nearby attractions can guests visit around Embassy Suites Northwest Arkansas?
Guests can explore the Crystal Bridges Museum of American Art, enjoy shopping at the Pinnacle Hills Promenade Mall, watch a game of the Northwest Arkansas Naturals Minor League Baseball Team, or visit Beaver Lake for outdoor activities.
Is there shuttle service available to local restaurants and attractions?
Yes, the hotel offers a complimentary shuttle service to restaurants and attractions within a five-mile radius.
What meeting and event facilities does Embassy Suites Northwest Arkansas offer?
The hotel has 41 versatile meeting rooms and is connected directly to the John Q. Hammons Center with over 80,000 sq. ft. of event space, suitable for events from 15 to 4,000 guests.