Hampton Inn Selma

4.0
433 reviews

About

Hotel
The Hampton Inn Selma hotel in Alabama is conveniently located for both the business and leisure traveler. Hampton hotel amenities include an indoor pool with whirlpool tub, microwave, refrigerator and high-speed internet access. We love having you here at the Hampton Inn Selma hotel in Alabama.

Location

Hampton Inn Selma
2200 West Highland Avenue, Selma, AL
36701, United States

Hours

Reviews

4.0
433 reviews
5 stars
224
4 stars
90
3 stars
45
2 stars
32
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly DeeDee and Vanessa, for their friendliness, helpfulness, and exceptional service.

Cleanliness

While many guests noted clean rooms, several reviews highlighted issues with cleanliness in bathrooms, elevators, and common areas.

Breakfast Quality

Breakfast received mixed reviews; some guests enjoyed it, especially Ms. Donna's service, while others found it lacking in variety and quality.

Room Conditions

Several guests reported issues with room maintenance, including malfunctioning appliances, poor water drainage, and outdated furnishings.

Customer Service Issues

Multiple reviews mentioned poor customer service experiences, particularly regarding check-in problems and unresponsive management.
  • CU
    Chandan Upadhyaya
    3 days ago
    5.0
    DEE DEE and Vanessa were terrific! Very warm and welcoming- the kind of experience people traveling out-state should, but don't always get when it comes to lodging.
  • CS
    Cheri Skipworth
    Nov 16, 2025
    5.0
    I had the pleasure of staying at the Hampton Inn in Selma from September 28 to October 10 while hosting five groups of volunteers, and the whole team made us feel right at home. The breakfast crew took great care of everyone. Housekeeping checked in often and made sure we had what we needed. The front desk made every check-in smooth. I want to send a big shout-out to DeeDee. She handled all kinds of personalities with patience and kindness. Her energy was warm, her conversations were genuine, and every single volunteer remembers her. Vanessa and the rest of the staff were just as thoughtful, and we truly felt supported the entire time. Thank you all for taking such good care of us. We appreciate you.
  • TT
    Tracey
    Nov 6, 2025
    5.0
    DONNA is the best. I appreciate her so much. She is a great worker & has been at the Hampton Hotel for many years. Her personality speaks volumes❤️
  • EB
    Elonda Bonner
    Oct 25, 2025
    5.0
    We stay in Selma frequently & this was our first time at the Hampton. We checked in late & the front desk staff was great. Ms. Donna was so amazing at breakfast! Everything was so neatly organized, even the ketchup packets. I’ve never seen such care taken any other Hampton breakfast. We will definitely be back!
  • DW
    Donna Marie Williams
    Oct 16, 2025
    5.0
    I had a fantastic stay at this hotel. From the moment I arrived, the service was exceptional—especially thanks to DeeDee, who went above and beyond with her professionalism and warm hospitality. She truly made me feel welcome and taken care of. The room was spacious, clean, and well-appointed with everything I needed. One of the highlights was having a gym setup right in my room—such a great feature for someone who likes to stay active while traveling. Overall, it was a comfortable and enjoyable experience. Highly recommend this hotel, and huge thanks again to DeeDee for making it extra special!

Frequently Asked Questions About Hampton Inn Selma

What are the check-in and check-out times at Hampton Inn Selma?

Check-in is at 3:00 PM and check-out is at 11:00 AM at Hampton Inn Selma.

Does Hampton Inn Selma offer free breakfast to guests?

Yes, Hampton Inn Selma provides a complimentary buffet breakfast to all guests.