Business Details
About
HotelExtended Stay HotelHome2 Suites
Settle into a home-like suite at the new Home2 Suites by Hilton Prattville hotel. Conveniently located near RTJ Capitol Hill Golf Course and historic downtown Prattville, our hotel is ideal for business and leisure travelers alike. Our suburban location is just a short drive from downtown Montgomery, the capital complex and Maxwell-Gunter AFB. Choose a studio or one bedroom suite and enjoy all the comforts of home. Each suite features separate living and sleeping areas and a fully-equipped kitchen.
Outside your room, you’ll find a fitness center, saline pool and outdoor patio area. Join us for breakfast each morning around the Inspired Table™. Need to access to a computer or printer? Our business center provides an office-like setting, perfect for catching up on work. Make good use of your time at our Spin2Cycle center where you can exercise while running a load of laundry. Don’t forget to pack the water bowl and leash because the Home2 is your pet’s home, too.
Location
Home2 Suites by Hilton Prattville
2505 Legends Drive, Prattville, AL
36066, United States
Hours
Reviews
3.9
597 reviews
5 stars
313
4 stars
120
3 stars
50
2 stars
23
1 star
91
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained linens, and pest infestations.
Maintenance Problems
Many guests reported broken amenities, malfunctioning doors, and overall poor maintenance of the hotel facilities.
Customer Service
While some staff members received praise for their friendliness, many reviews noted unprofessional behavior and inadequate responses to complaints.
Disappointment with Amenities
Guests expressed dissatisfaction with the breakfast options and the condition of the pool and fitness facilities.
Overall Experience
The hotel has been described as a significant disappointment compared to other Hilton properties, with many customers stating they would not return.
- LLLora Ladngfor1 day ago3.0Enjoyed the room size, renovated shower, & hotel location. However, Hilton, please refrain from promoting "breakfast" included in stay when all you offer is questionable cheese slices, stale bread, & half empty cereal bins with no milk. A work crew was sanding walls near the elevator during check-out time causing guests to dodge cords, dust, & equipment while maneuvering heavy luggage. So frustrating. Then, a worker knocked on our door (while the Do not Disturb sign was displayed) & questioned when we were leaving because thought we had left. I hope they can get more organized in the future as we did enjoy the room layout.
- SSsmajaaba05Dec 16, 20252.0Room was very subpar. If I had to choose again, I wouldn’t stay here. I’m a lifetime Diamond with Hilton and this place is not good. Couldn’t get a digital key. Then had to wait for assistance to get checked in to get a physical key for some unknown reason. I’m sorry, I would not stay here again. The room door has been messed with so much they added some Mickey Mouse repair strip. Lamp is missing its shade. Rust on the lamps and desks. Desk is coming apart. Room not clean. For the price, this was a total scam on Hilton’s part. Won’t ever stay here again.
- TTTheChadwicks1224Dec 13, 20251.0Hate to give a bad review as this hotel chain is our go-to. First one we’ve stayed in that rates so low. First room given to us had a broken door, was incapable of latching- looked as though someone had broken in. Room was not clean and in need of desperate repair. Given a new room that was much better but still not very clean, dirty dishes, etc. And none of the phone chargers worked.
- DTDaniel TeelDec 13, 20251.05th time. Stay here if you want a hear attack Edit: 4th time Edit: 3rd time The hotel fire alarm has gone off twice because of an issue with the system while we were staying here.
- MVMike VranaNov 12, 20252.0This place honestly looks like it just went through a natural disaster or riot, the room was a mess, the door barely closed, the couch was dirty and the shower was barely functional. The entire place is wrecked, holes in the walls, paint on the floor and doors off the hinges. The digital key did not work but the staff was very nice.
Frequently Asked Questions About Home2 Suites by Hilton Prattville
What types of rooms are available at Home2 Suites by Hilton Prattville?
Home2 Suites by Hilton Prattville offers studio and one-bedroom suites, each with separate living and sleeping areas and a fully-equipped kitchen.
Does the hotel offer free breakfast?
Yes, Home2 Suites by Hilton Prattville provides free breakfast to guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the hotel pet-friendly?
Yes, Home2 Suites by Hilton Prattville welcomes pets including cats and dogs.
What accessibility features does the hotel have?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible to support guests with disabilities.
Are there any fitness or recreational facilities available?
Yes, guests have access to a free fitness center, an outdoor saline pool, and an outdoor patio area.
What payment methods does the hotel accept?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa payments.
Are there any nearby hotels that guests might consider?
Nearby hotels include Marriott Hotels & Resorts, Courtyard By Marriott, Holiday Inn Express and Suites Prattville South, and Tru by Hilton Prattville, providing a range of accommodation options in the area.
What dining options are available near the hotel?
Guests can dine at nearby restaurants such as Texas Roadhouse, Las Casitas Mexican Restaurant, Beef O Bradys, Mellow Mushroom Prattville, and The GOAT Bar and Grill, all offering varied cuisine.
Where can guests find shopping and essential services near the hotel?
Nearby shopping and services include The Home Depot for home improvement, Office Depot for office supplies and printing, CVS Pharmacy for medications, PetSmart for pet needs, Books-A-Million for books and media, and Firestone Complete Auto Care for automotive services.