Hampton Inn Pell City

4.1
719 reviews

About

HotelHampton Inn
The Hampton Inn Pell City hotel is located at Exit 158 on I-20, just 10 miles from Talladega Super Speedway, 5 miles from scenic Logan Martin Lake and midway between Anniston/Oxford and Birmingham, Alabama. All rooms at the Hampton Inn hotel in Pell City feature two 2-line telephones, microwave, refridgerator, hair dryer, coffeemaker, iron and ironing board. This Hampton Inn offers an outdoor pool, exercise room, a guest laundry and business center. Available to our guests is meeting space which can accommodate up to 50 people. We love having you here at the Hampton Inn Pell City hotel in Alabama.

Location

Hampton Inn Pell City
220 Vaughan Lane, Pell City, AL
35125, United States

Hours

Reviews

4.1
719 reviews
5 stars
383
4 stars
163
3 stars
74
2 stars
31
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Wendy and Rosita for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including mold, dirty carpets, and unclean bathrooms, which detracted from the overall experience.

Renovation Concerns

The hotel is undergoing renovations, but many guests felt that it should not be open during this process due to ongoing issues with room conditions and noise.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with staff members being noted for their attentiveness.

Room Conditions

Several guests reported issues with room conditions, including musty smells, broken amenities, and general wear and tear, indicating a need for significant updates.
  • MH
    Meghan Hall
    Dec 28, 2025
    5.0
    Thank you kitchen manager Rosita. Very friendly, always smiles and makes sure you have everything you need or want. You know true hospitality and this woman deserves a raise.
  • SS
    Sharon
    Dec 23, 2025
    3.0
    Under renovation, no spa or pool, no gym, front desk was locked out of the laundry and I needed to do laundry. No snacks no water nothing.
  • TB
    Tresor Bukasa
    Nov 25, 2025
    5.0
    The service was top-notch. I used to always park my truck at Walmart. No need to worry, they didn't tow your truck.
  • AS
    Annette Smith
    Nov 5, 2025
    5.0
    Ms Wendy was very nice and have exquisite customer service she was nice to my kids and she was very helpful
  • BA
    Brittany Anne
    Oct 28, 2025
    4.0
    For a 2 star hotel this one is alright. 4 stars for what is expected. Everything was pretty clean and beds were comfortable. AC worked. The only weird thing was that they didn't have house keeping in the evening and my son threw up and we had to just clean it up ourselves and put a towel over it. We were fine cleaning it up but the lady had no interest in keeping the carpet from getting gross. Surely they need to have something to soak up and treat areas like that until housekeeping gets there. Breakfast was okay

Frequently Asked Questions About Hampton Inn Pell City

What are the check-in and check-out times at Hampton Inn Pell City?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does Hampton Inn Pell City offer free breakfast?

Yes, free buffet breakfast is available for guests.