Hampton Inn Ozark

3.9
621 reviews

About

HotelHampton Inn
Neighborly. Quaint. Beautiful. Those are just a few of the words often used to describe the community that surrounds the Hampton Inn Ozark hotel. You could spend days gazing at the lovely turn-of-the-century homes and the tranquil streets.

Location

Hampton Inn Ozark
235 North US Highway 231, Ozark, AL
36360, United States

Hours

Reviews

3.9
621 reviews
5 stars
329
4 stars
121
3 stars
60
2 stars
31
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unclean bathrooms.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude service and unprofessional behavior.

Renovation Concerns

Many customers noted ongoing renovations that were not communicated prior to their stay, leading to disappointment.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking or unsatisfactory.

Value for Money

Several reviews indicated that the hotel did not meet expectations for the price charged, with many feeling it was overpriced given the condition.
  • RN
    Robyn Nichols
    Dec 15, 2025
    1.0
    The only redeeming quality about this hotel was the front desk employee. The room was hot and the air conditioner would not work. The TV was not a smart TV. Everything looked kind of dirty, and the tub had rust in the bottom of it. It was definitely not worth the money I spent.
  • TC
    Thomas Carvalho
    Dec 4, 2025
    1.0
    This is a very misleading place. The door was left propped open before I even checked in. The room was very dirty. Bed was stained, it looked like someone sat at the foot of the bed and ate hot wings in it. The bathtub and bathroom was dirty as well. If I did not HAVE to stay in this town due to business I would have gone somewhere else immediately. If you don’t have to GO SOMEWHERE ELSE. This place is a shame to the Hampton brand.
  • LJ
    Linda Jones
    Nov 22, 2025
    2.0
    This was a very disappointing stay considering all the reviews and ratings I had seen. The location Inn Ozark was perfect for our travels. When we arrived, we could see the exterior and interior is under rehab and had been for six months. Wish that were a notice on the website or when I called the front desk. Never mentioned. The rooms look nothing like what is shown on the website. Very disappointing, barely basic. The refrigerator was barely cool with no way to adjust the temperature. The free breakfast provided was awful. Strange looking light colored patties might’ve been sausage dry little folded over maybe egg, a couple of sad, looking potato wedges, husband cooked and tried a waffle and threw it out. It would’ve had a bowl of cereal, but that wasn’t available although they had some gooey looking oatmeal. The bakery offerings were terribly uneditable so we managed to split and share a bagel. Coffee was weak and tasteless. The bathroom in particular was disgusting with pink mold and dirty black mold, I’ve attached photos. I understand the hotel interior had recently been renovated, not sure about the rooms! On a positive note, the king bed was quite comfortable The air conditioner was nice and quiet, and Ty at the front desk was lovely. Suffice it to say we will not be revisiting, this particular Hampton Inn.
  • LG
    Lynn Grisez
    Nov 21, 2025
    4.0
    This is a work in progress a they are renovating. Pool is nice, workout room is still under construction as are many rooms. Our cable did not work but they offered us another room... but it still needed the thermostat set up. So are kept out room and they offered extras points as we are gold members. Staff was great.. new beds comfy... upgrades are nice.
  • SV
    Steven Vaughn
    Oct 1, 2025
    5.0
    I have stayed here several times. The employees are very friendly. The rooms are nice. And now feels even more like a bedroom with the renovations. Really enjoyed staying here. I recommend anyone looking for a hotel in the area to stay here. I would give them a 10/10 if I could on everything.

Frequently Asked Questions About Hampton Inn Ozark

What accessibility features does Hampton Inn Ozark offer?

Hampton Inn Ozark provides accessible parking and an accessible elevator for guests with mobility needs.

Is breakfast included with my stay at Hampton Inn Ozark?

Yes, Hampton Inn Ozark offers a complimentary buffet breakfast to all guests.