Business Details
About
Hotel
Our Hilton Garden Inn Oxford/Anniston, AL hotel is located at Exit 188 on I-20, just 3 miles from downtown Anniston, Alabama, in Calhoun County with the motto of "Near Atlanta, Near Birmingham, Near Perfect". The hotel is only minutes from the world famous Talladega Speedway, Cheaha State Park, (Alabama's highest elevation) and Berman Museum of World History. If golf is your game, the Robert Trent Jones Trail offers the Silver Lake Golf Course. Our beautifully appointed guest rooms will appeal to both the business and leisure travelers.
Location
Hilton Garden Inn Oxford/Anniston, AL
280 Colonial Drive, Oxford, AL
36203, United States
Hours
Reviews
4.0
778 reviews
5 stars
383
4 stars
187
3 stars
75
2 stars
57
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with room cleanliness, including hair, bugs, and unclean bathrooms.
Customer Service
While some staff members were praised for their friendliness and helpfulness, others received complaints for rudeness and poor service.
WiFi Issues
Several customers reported problems with WiFi connectivity in their rooms, leading to frustration.
Room Conditions
Guests noted various maintenance issues, including malfunctioning air conditioning, broken fixtures, and musty odors.
Breakfast Availability
Many reviews expressed disappointment over the lack of complimentary breakfast, with some guests unhappy about additional charges for breakfast.
- APAudrey Patton4 days ago1.0The hotel is full of MOLD...it smells of mold..
- ELEthan LogsdonNov 8, 20251.0This place got a 1 star before we even checked in. Now on our second night it’s solidified the 1 star and the only reason we stayed the second night is we are already here and leaving first thing in the morning. We got here at 3 because they said that was when we could check in and we had to be at a wedding rehearsal. We get to the desk and they told us they didn’t know when our room would be ready and had us waiting around for 45 minutes before they got our room ready. Even with making us 45 minutes late we found bugs in the room. They didn’t refill any of the soaps before got in and there was trash in the cans. There weren’t enough towels or wash rags. On a side note whoever designed the bathrooms in this place should not be allowed to design anything else. The toilet is right in the middle and there isn’t much room to get ready without standing against the toilet the whole time. The door has a hinge that makes it shut automatically and it slammed shut on me and my kids a few times and almost smashed my kids hands multiple times. Also they make you join Hiltons membership to get the WiFi and tell you that you have to pay even if you are staying here if you don’t join. This wasn’t my first time staying in a Hilton hotel but it will be my last time.
- JPJanet PickelsOct 15, 20255.0Super clean, super nice staff
- HWHunter WalsinghamOct 11, 20255.0Dog friendly hotel. Couldn’t ask for better!
- KSKelsey SSep 24, 20251.0WiFi was not working in my room so I went to the front desk. WiFi worked in the lobby but stopped when I got back to my room. I went back to the front desk and Jayson told me oh I forgot the WiFi doesn’t work in some areas. I then asked if I need to change rooms and he said he wasn’t sure where the WiFi worked and I would need to come to the lobby to use the WiFi. I would like to use the WiFi in the room I am paying for, if there is a WiFi outage they need to let people know. I asked to cancel my room and packed up to leave and went to the front desk for the third time. At this time Jayson was checking in another guest so I told the guest the WiFi isn’t working and he told me she has nothing to do with me and that the WiFi works in some areas? Okay but he told me he didn’t know the areas it’s working in so how would he know if her room will have it. Jayson continued to have an attitude and kept making comments about “some people making things worse than they need to be” and “he was trying to fix it” and “I just got here” Jayson said he canceled my reservation and printed me out a paper saying I don’t have a balance. However, immediately after I left I called Hilton customer service who told me my reservation was not cancelled and they completed that step on their end. If you need to use WiFi I’d suggest calling before you book or check in, I just hope you don’t end up dealing with Jayson. I frequent Hilton for work and personal trips and have never received this type of disgusting attitude. Maybe don’t work in hospitality if you don’t care about the customer.
Frequently Asked Questions About Hilton Garden Inn Oxford/Anniston, AL
What accessibility features does Hilton Garden Inn Oxford/Anniston, AL offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at Hilton Garden Inn Oxford/Anniston, AL?
Yes, breakfast is available at the hotel.
Does Hilton Garden Inn Oxford/Anniston, AL allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hilton Garden Inn Oxford/Anniston, AL?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is parking available at Hilton Garden Inn Oxford/Anniston, AL?
Yes, self-parking is available free of charge.
Does Hilton Garden Inn Oxford/Anniston, AL have a fitness center?
Yes, a fitness center is available for free to guests.
Are there conference and meeting facilities at Hilton Garden Inn Oxford/Anniston, AL?
Yes, the hotel offers 4 meeting rooms and conference center facilities.
Is free Wi-Fi available at Hilton Garden Inn Oxford/Anniston, AL?
Yes, free Wi-Fi is available in public areas, with a public internet terminal provided.
What nearby dining options can guests explore around Hilton Garden Inn Oxford/Anniston, AL?
Guests can enjoy various cuisines nearby including Yume Japanese & Asian Cuisine for sushi and Thai food, Sonny's Bar-B-Q for barbecue, M & J Home Cooking for soul food, Los arcos for Tex-Mex, Fuji Japanese Cuisine for pan-Asian dishes, Los Mexicanos Restaurante for Mexican food, IHOP for breakfast and American cuisine, and Popeyes Louisiana Kitchen for fast food.
What nearby hotels can guests consider when visiting the area around Hilton Garden Inn Oxford/Anniston, AL?
Nearby hotels include Hampton Inn & Suites Oxford-Anniston, La Quinta Inn and Suites, Country Inn & Suites by Radisson, Comfort Suites Oxford I-20 Exit 188, Courtyard Anniston Oxford, Holiday Inn Express & Suites Anniston/Oxford, Home2 Suites by Hilton, Sleep Inn Oxford Anniston I-20, and Spark by Hilton Oxford.
What attractions are near Hilton Garden Inn Oxford/Anniston, AL for guests to visit?
Guests can explore nearby attractions such as the world-famous Talladega Speedway, Cheaha State Park (Alabama's highest elevation), the Berman Museum of World History, and Talladega National Forest for outdoor activities.