Hampton Inn & Suites Opelika - I-85 - Auburn Area

Reviews

• TR

  Thomas Renner

  Nov 9, 2025
  4.0
  No worries. The negative issues previously posted seem to have been resolved. The elevator is repaired, the front desk could not have been more helpful and the room, bathroom and hotel were clean. Breakfast was good. The location is convenient, located near restaurants and malls. I felt the location was safe. 4 stars are because the window shade was jury rigged, unable to be opened, and the room was dark. All things considered, it’s a good Hampton- reasonably priced, adequate service's . Very satisfied. Nov 8, 2025
• SF

  Steve Finley

  Oct 18, 2025
  5.0
  Clean rooms. Pool good people
• GR

  Galen Rush

  Oct 4, 2025
  1.0
  If there was a way to rate this location lower , we would. Elevators out of order, multiple equipment in the breakfast out of order. Both key cards deactivated after the first night and stopped working. Went to the desk, no staff at desk. Found a wonderful housekeeper who said the only person available to help was not on site. She called the manger who gave her username and password over the phone to attempt to log in. This failed. The manager told the housekeeper to let us in the room. I was told she would be onsite in 5 minutes. I waited another 10 minutes, and once she arrived was greeted by a very rude individual, Wonzala Spencer before finally getting our keys reactivated.
• SR

  S. R.

  Oct 2, 2025
  1.0
  READ BEFORE YOU BOOK AT THIS HOTEL.Went by to see if we could check in at 12pm. NO one was at the front desk, took the manager about 5-7 mins to come out from the back. She told me they dont let ppl to check in till 3pm cause they were sold out and the were cleaning. Their was about 5 cars in the whole parking lot. I asked the manager to add my family member to the room for them to be able to check in. Right off the bat, the manager was disrespectful and was rude to me. My other family member showed up and the person that checked them in and then the manager try and charge us for our SERVICES DOG. THEY ALSO WANTED PROFF OF OUR SERVICES DOG. Then when they went to the front desk to talk to them because the manager called the room 3x and hung up on them so when they went donw to talk to her about whats going in she was talking shit about us 😒 to another employee making fun of us needing a service animal and told them that she was having us kicked out over this. The manager became a smart a** and was beyond rude. Our family did NOT FEEL SAFE AT THIS HOTEL DUE TO THE MANAGER!!! They went back to the room packed up and left. Had to call Hilton and get them involved immediately. She has no knowledge on SERVICES animals or what you can asked for from them. What ever you do DO NOT stay at this hotel. Even other employees apologize many time on how the manager was acting. After the manager telling us she been in this line of work for 32 years then you would expect that she would have maners and know how to speak to her employees and customers. This makes me not want to stay at another Hilton Property. We called around to a few hotel and for Apt Stay Suites of of Collage St. They could not believe how we the hotel handle this. They were great and help us quickly to get us a room. Apt Stay Suite was clean and would highly recommend you staying at this hotel instead.
• SC

  Scott Coverstone

  Sep 28, 2025
  5.0
  Sunday check in ,September 28th. The nice lady was happy and helpful. Worked to get me in to my room

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