Hampton Inn & Suites Opelika - I-85 - Auburn Area

Reviews

• OC

  olivia cooper

  Jan 3, 2026
  1.0
  BEYOND disturbed to say the least. Found a bug on the pillow of my bed during my stay. Just a stink bug so no big deal, but I decided to do an extremely thorough bed check just incase there was another. I had done a sheet check and mattress check before, but clearly should have ripped off the entire comforter because what I found underneath quite literally made me gag. Brown, crusted, uncleaned, and seemingly fresh stains from the stay before me. I’ll go ahead and let you all guess what those stains could be! I’ll go ahead and attach the photo for the owner to see 😊 Worst part is that the side of the comforter that was disgustingly stained was coincidentally flipped around and hidden above the sheets towards the foot of the bed where you would not notice unless you tore the bed apart like I did. I called the front desk and the guy was working alone so I didn’t want to give him a hard time but all we got was a “sorry” and a different comforter. Not only this but our sliding bathroom door came completely unhinged and fell off the railings onto the wall on the other side of the hall. Mind you this was while SLOWLY opening the sliding door because it was already extremely unstable. This place is disgusting and no wonder there were a total of 3 cars in the parking lot. Never in my life have my family or I asked for a full refund, but we will be in the morning.
• TM

  Trudy Marie

  Dec 30, 2025
  4.0
  Easy check in. Very clean room. Breakfast was wonderful.
• WV

  Wendy John Vossler

  Nov 29, 2025
  1.0
  Hotel manager was rude and yelling at me when I tried to cancel my reservation for safety concerns with the property. Wouldn't let me speak and changed my cc $700.00. I tried calling Hilton Honers and they said the manager was the only one who could adjust the penalty for canceling our reservation. Greedy, rude manager wouldn't. Hilton customer service is a waste of time. Didn't care or do anything to help.
• VH

  Virginia Hodges

  Nov 28, 2025
  1.0
  As an allergy sufferer the minute I walked into the hotel my eyes started itching and my eyes started watering. The young man who checked us in disappeared as soon as we had room keys. The woman who worked Thanksgiving morning was rude and hateful with a bad attitude. Stepping off the elevator I was bombarded with scent so strong I couldn't breath. The microwave was on a shelf in the furniture under the TV 18" off the floor, you would need to be a contortionist to read the buttons to make it work. And why do beds have to be so tall you need a ladder to get in them?
• TR

  Thomas Renner

  Nov 9, 2025
  4.0
  No worries. The negative issues previously posted seem to have been resolved. The elevator is repaired, the front desk could not have been more helpful and the room, bathroom and hotel were clean. Breakfast was good. The location is convenient, located near restaurants and malls. I felt the location was safe. 4 stars are because the window shade was jury rigged, unable to be opened, and the room was dark. All things considered, it’s a good Hampton- reasonably priced, adequate service's . Very satisfied. Nov 8, 2025

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