Hilton Garden Inn Montgomery East

3.8
932 reviews

About

Hotel
The Hilton Garden Inn Montgomery East hotel, located in the beautiful and natural Alabama setting of Colonial Office Park, is just off I-85. Dannley Field Airport is 12 miles away from the hotel. Nearby attractions include the Montgomery Museum of Fine Arts, the Shakespeare Theatre, Montgomery Zoo, Old Alabama Town, Montgomery Civic Center, Montgomery Biscuits Baseball Stadium and the Alabama State Capitol, all within five minutes. The Hilton Garden Inn Montgomery East hotel has deluxe accommodations, Alabama hospitality and a relaxed atmosphere. Our amenities include complimentary WiFi with secure PrinterOn remote printing and in-room hospitality centers with a microwave, refrigerator, and coffeemaker. Other guest room features include: two dual line phones with voicemail and data ports, large work desk with desk level outlets and ergonomic chair, On Demand movies, complimentary HBO, and a complimentary USA Today each weekday morning. The Hilton Garden Inn Montgomery East hotel offers a 24-hour complimentary business center, 2,552 square feet of meeting space and in-house catering services for up to 100 people. Our restaurant, The Garden Grille & Bar, serves up hot breakfasts and dinner. The Pavilion Lounge offers bar service and happy hour during the week. The Pavilion Pantry has a great selection of refrigerated, frozen and microwaveable items perfect for in-room preparation as well as items you may have forgotten. Relax after work, or during a weekend getaway, in the heated outdoor pool and fitness center featuring a Peloton® Bike with toe cages. In Montgomery, Alabama there are two large shopping malls, the indoor Eastdale Mall and the outdoor Shoppes at East Chase, both just a short drive from the hotel. The Hilton Garden Inn Montgomery East hotel in Alabama offers convenient access to I-85, I-65 and highway 80 with all Montgomery area attractions and corporate offices nearby. ***** Everything. Right where you need it.*****

Location

Hilton Garden Inn Montgomery East
1600 Interstate Park Drive, Montgomery, AL
36109, United States

Hours

Reviews

3.8
932 reviews
5 stars
407
4 stars
234
3 stars
118
2 stars
69
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff were frequently praised for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.

Cleanliness Issues

Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms and uncleaned rooms.

Room Condition

Guests reported that rooms were outdated and in need of maintenance, with issues such as broken appliances and worn furniture.

Breakfast Quality

The breakfast options received mixed reviews, with some guests finding it overpriced and lacking variety.

Location

The hotel’s location was generally appreciated for its convenience and safety.
  • AP
    Andrea Pinner
    1 day ago
    1.0
    We stayed at this Hotel. Waited at the desk trying to check in at 5:30pm on the 21st of November, 2025. Maintenance assisted in finding desk assistance. No apologies for the wait. Went back down to the front desk to request a few extra towels. No one there. When we departed at 5:20am on the 22nd still no one at the desk. Crazy noises all night long(rumbling sounds like stereo base pounding). This hotel was dirty, I Lysol wiped all things touched in the room. Disgusting. We have been driving across country from Las Vegas to Charleston SC for Thanksgiving. We stayed at 5 different Hilton properties. This location was the only bad property!
  • MS
    Monique Smith
    Nov 12, 2025
    3.0
    I checked into the hotel with hopes of being on the first floor because I requested the first floor due to health reasons. The lady attendant told me that they had a room on the fourth floor for me. I was so disappointed and the male worker, (Raheem), standing right by her saw my frustration. I asked if she could look in the computer one more time. Then amazingly, she found a room for me on the first floor. I then go to the room excited only to find out that the room door was halfway open and the room wasn’t clean. I went back to the front desk to complain again. She said oh wow well the only rooms I have available is on the 2nd or 4th floor. I asked if housekeeping could clean that room on the first floor and she told me no, housekeeping was gone for the day. That same man walked up and said I will go and clean that room for you mam. His name is Raheem, and he was one of the housekeepers. He cleaned that room to perfection!!! He told me that he wanted my experience to be pleasant and satisfying because I deserved that!!! Thank you so much Raheem for making me feel so welcome and accommodating my special needs!!!
  • CM
    Cave Man
    Oct 18, 2025
    1.0
    False advertising 119 on map quest than an upcharge of $50.00 when calling in. Not nice!
  • RW
    Randi Wolfe
    Oct 13, 2025
    5.0
    The staff at this hotel were incredibly kind. While traveling, we made a quick stop overnight on the way to our destination. When we got back on the road the following morning and reached our vacation rental, my husband realized he’d left his credit card at this hotel while getting breakfast. One quick phone call and the staff had locked our credit card in a drawer behind the counter and we were able to retrieve it on our way home to avoid the hassle of cancelling. The rooms could have been cleaner. The sheets were clean, which is all that mattered to us since we only spent about eight hours in the hotel. Unfortunately, other aspects of the room needed more attention. There was a half eaten old cheeseburger in the microwave which I found when I needed to heat water for my child’s bottle. There was also trash left on the window sill that we located when we opened the blinds. If they spent more time on cleaning their rooms, it would be a perfect stop.
  • YS
    Young Sax
    Oct 11, 2025
    5.0
    Lovely front desk customer service. And the cook Ms. Novella was very heartwarming and might I add good cook😂❤️

Frequently Asked Questions About Hilton Garden Inn Montgomery East

What are the check-in and check-out times at Hilton Garden Inn Montgomery East?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Montgomery East allow pets?

Yes, both cats and dogs are welcome at the hotel.