Business Details
About
Hotel
Daily Mandatory Charge includes: Montgomery Tourism Improvement District Fee. The Hampton Inn & Suites Montgomery-Downtown hotel is located in the heart of Montgomery, Alabama's newly redeveloped and energized historic area. Whether traveling to our city on business or leisure, our spacious, attractive rooms and suites will undoubtedly provide you with an extraordinary lodging experience.
Our beautiful 10-story hotel is conveniently located just minutes from several of Montgomery's authentic restaurants such as the Olive Room, Montgomery Brew Pub, and Lek's Railroad Taste of Thai. Not to mention, our Hampton Inn hotel is just a short drive away from the Capitol Hills Links Stop on the Robert Trent Jones Golf Trail in Alabama.
Every morning you will be able to enjoy a comfortable work-out in our cozy exercise facility, after which, you can enjoy our complimentary On the House hot breakfast which includes two hot items and a variety of other breakfast selections.
No matter your travel plans, you will love staying with us. We love having you here at the Hampton Inn & Suites Montgomery-Downtown hotel in Alabama!
Location
Hampton Inn & Suites Montgomery-Downtown
100 Commerce Street, Montgomery, AL
36104, United States
Hours
Reviews
3.7
867 reviews
5 stars
359
4 stars
222
3 stars
101
2 stars
77
1 star
108
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlighted significant maintenance problems, including dirty carpets, broken fixtures, mold, and peeling paint throughout the hotel.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported poor service, including unresponsive front desk staff and lack of housekeeping.
Room Conditions
Many guests found the rooms to be outdated, unclean, and lacking basic amenities such as refrigerators and microwaves.
Location
The hotel is well-located in downtown Montgomery, with easy access to restaurants and attractions, which was frequently noted as a positive aspect.
Parking Issues
Valet parking was criticized for being expensive and slow, with many guests expressing frustration over the lack of self-parking options.
- MDMichael DeWeirdtOct 16, 20251.0Maintenance and staff seems to have given up at this hotel. Carpets were dirty. Entry door and bathroom door were literally coming off the hinges. No soap or shampoo in the dispensers. Shower curtain rod was broken. Burned out desk lamp. Broken outlets and USB receptacles on nightstand. Curtains coming off rods. Missing towel rods. Breakfast offerings were good and of standard Hampton quality. Historical building has great potential and renovation of 20% of floors is underway but not a reason to let maintenance be so poor on what is being rented.
- DMDuffy MillerOct 10, 20252.0Warm room. Fake thermostat in our room. Would not adjust and always read a wrong temperature. Street was loud all night with motorcycles and singing from the outdoor bar. Staff was nice. Can’t believe hotels don’t let you adjust the temperature anymore.
- CFCandice FrenchOct 8, 20252.0I've stayed at hundreds of hilton properties over the years and this may be the worst I've experienced. The lady who checked us in didn't say 2 words. The room was gross and didn't have basic hotel amenities (no hairdryer, no iron, no lotion). The shower had 4 extra bottles of empty shampoos and shower gels sitting on every shelf in the shower but a broken shower head and moldy ceiling. The only reason for the 2nd star is location. It's right downtown though not much was open on a Tuesday evening and it is notoriously unsafe to walk around after dark despite heavy police presence. Just avoid this one.
- HTHeather TaftSep 27, 20252.0A/C is pre-set. Hotter than H***! Very old & looks it inside. Mattress is harder then a rock.
- FHfenny hollySep 17, 20251.0Sad. Peeling paint and mold in the showers. Needs a good scrubbing and fresh paint
Frequently Asked Questions About Hampton Inn & Suites Montgomery-Downtown
What accessibility features does Hampton Inn & Suites Montgomery-Downtown offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included with the stay at Hampton Inn & Suites Montgomery-Downtown?
Yes, a complimentary buffet breakfast is available for all guests.
Does Hampton Inn & Suites Montgomery-Downtown have a fitness center?
Yes, there is a fitness center available for free use by guests.
Can I bring my pets to Hampton Inn & Suites Montgomery-Downtown?
Yes, pets including cats and dogs are welcome at the hotel.
Are there business facilities available at the hotel?
Yes, the hotel features a business center and has one meeting room available.
What are the check-in and check-out times at Hampton Inn & Suites Montgomery-Downtown?
Check-in begins at 3:00 PM and check-out is until 12:00 PM.
Does Hampton Inn & Suites Montgomery-Downtown offer parking options for guests?
Yes, parking and valet parking services are available for guests.
Are there any bars or nightclubs near Hampton Inn & Suites Montgomery-Downtown?
Yes, guests can enjoy nearby nightlife at venues such as La Salle Bleu Piano Bar, The Blue Room, Paradigm Lounge, The Alley, Jerry's Juke Joint, CC's Daiquiris, and Wet Willie's.
What cultural or entertainment attractions are close to Hampton Inn & Suites Montgomery-Downtown?
Guests can visit the Hank Williams Museum, The Legacy Museum: From Enslavement to Mass Incarceration, and enjoy Escapology Montgomery escape rooms nearby.
Are there dining options near Hampton Inn & Suites Montgomery-Downtown?
Yes, nearby restaurants include Jimmy John's, Jalapenos in The Alley, Wintzell's Oyster House, SaZa Serious Italian, 79A Restaurant, Mellow Mushroom Downtown Montgomery, and Wasabi Japanese Cuisine.