Embassy Suites by Hilton Montgomery Hotel & Conference Center

4.1
3287 reviews

About

Hotel
Daily Mandatory Charge includes: $1.50 MGTID Montgomery Tourism Assessment Fee. The Embassy Suites Montgomery - Hotel & Conference Center is located in Downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a discount family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. Montgomery, Alabama is home to several major Corporations and Universities. Maxwell Air Force Base, ALFA, The Colonial Company, Rheem Manufacturers, Lear, Hyundai, GKN, Neptune, Troy University, Auburn University Montgomery, Alabama State University, Huntingdon College, and Faulkner University. While visiting Montgomery join the fun and learn about our history with our area attractions. The Biscuits Baseball, The Alabama State Capitol, First White House of the Confederacy, Rosa Parks Museum, Hank Williams Museum, Famous Dexter Avenue King Memorial Baptist Church, Alabama Shakespeare Festival, Montgomery Zoo, Mann Wildlife Learning Museum, Montgomery Performing Arts Centre, Alabama Cattlemen's Association ''Mooseum''. Downtown Montgomery's only all-suite Embassy Suites hotel is just minutes from: Outdoor World Bass Pro Shop, East Dale Shopping Mall, Shoppes at EastChase

Location

Embassy Suites by Hilton Montgomery Hotel & Conference Center
300 Tallapoosa Street, Montgomery, AL
36104, United States

Hours

Reviews

4.1
3,287 reviews
5 stars
1,808
4 stars
674
3 stars
320
2 stars
202
1 star
283

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the staff for their friendliness and exceptional service, particularly highlighting individuals like Netta, Kavita, and Monica.

Cleanliness Issues

Several reviews mentioned cleanliness problems in rooms, including dirty bathrooms and unkempt areas, which detracted from the overall experience.

Breakfast Quality

The breakfast received positive feedback, especially the made-to-order omelets and variety of options available.

Room Condition

Guests noted that many rooms were outdated and in need of renovation, with issues such as old carpets and broken fixtures.

Parking Concerns

Parking was frequently mentioned as a problem, with limited availability and additional costs for off-site parking.
  • RB
    Rachel Brown
    1 day ago
    1.0
    Party hotel - will likely keep you up until 4am. 11/22/2025 staff were notified by multiple rooms of noise complaints and did nothing. Women literally screaming and blasting bass music. We finally fell asleep around 5am…must have been friends of theirs they gave their discount to being the priority instead of the hundreds of people who paid $200-300 per night to stay there and would actually be concerned about being kicked out. Cleaning and cooking staff amazing.
  • EL
    Elizabeth Lopez
    Nov 10, 2025
    4.0
    The rooms themselves were okay, they were not anything special but were decent. As for the service could be better but was overall mediocre
  • AK
    Antoinette Keddo
    Nov 10, 2025
    1.0
    I am very disappointed in the staff as I left my watch in the room and I have been calling about same keep giving me the run around about from last I have been calling and they send me an websites and telling me they will call and up until now no one can tell me about my watch.
  • VM
    VanDella Menifee
    Nov 9, 2025
    5.0
    Our stay at the Embassy Suites by Hilton, Montgomery, Alabama, was absolutely amazing! It's a beautiful property. From the moment we arrived, the staff were incredibly welcoming. Daily, I observed the front desk staff welcoming guests, and the housekeeping was equally welcoming. Everyone we encountered was helpful and professional! The hotel's lobby is impressive, and we loved the views of Union Station from our room. Our suite was large and comfortable. The upcoming room renovations will enhance the comfort of the experience. The Chef was awesome! The complimentary made-to-order breakfast with an omelet bar was a highlight. The free evening reception with drinks and snacks a great value. I observed the bar staff; they made happy hour enjoyable for those around the bar! My specialty made mocktails were delicious! Being in the city center, it can be easy to walk to nearby attractions. We walked to a nearby restaurant. The parking was also convenient. There is a daily charge for parking. The combination of free breakfast, evening reception, and spacious accommodations made this a truly outstanding value for our trip. Special thanks to Mr. Kraig B. for satisfactorily resolving a concern I had. His professionalism and prompt action is why Embassy Suites continues to have a great reputation for a great place for travelers to stay.
  • JC
    Julianne Curtis
    Oct 30, 2025
    5.0
    Yes the rooms are spacious-almost an apartment! Location is perfect for our visit to the Legacy Museum, Monument Park, and nearby restaurants and a Starbucks!! I want to praise the entire staff for their hospitality and service, but especially two members…. I left my prescription glasses in a dining room last night and was distraught this morning when they hadn’t been found. However, Jovanda from the sales office wrote down my phone number, name, and glasses description, saying she would call. In the afternoon I checked with a person in the bar; he said he would check ….. as he walked to the front desk area I found a voicemail from Jovanda that the glasses had been found…. Corey, the young man in the bar area found them in a drawer…Hallelujah!!!! Fabulous personal experience!!!!

Frequently Asked Questions About Embassy Suites by Hilton Montgomery Hotel & Conference Center

Does Embassy Suites by Hilton Montgomery Hotel & Conference Center provide accessible facilities?

Yes, the hotel offers accessible parking and an accessible elevator for guests with mobility needs.

Are pets allowed at Embassy Suites by Hilton Montgomery Hotel & Conference Center?

Yes, both cats and dogs are welcome at the hotel, which is pet-friendly.