Best Western Montgomery I-85 North Hotel

3.5
886 reviews

About

Hotel
Located in Montgomery,AL, the Best Western Montgomery I-85 North Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Montgomery I-85 North Hotel
5225 CARMICHAEL RD, Montgomery, AL
36106, United States

Hours

Reviews

3.5
886 reviews
5 stars
352
4 stars
181
3 stars
111
2 stars
83
1 star
159

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, stained linens, and reports of bugs.

Staff Performance

While some guests praised the friendly and accommodating staff, others reported poor customer service and unprofessional behavior.

Safety Concerns

Several customers expressed feeling unsafe in the area surrounding the hotel, citing loitering and questionable activities nearby.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.

Value for Money

Guests had varied opinions on the value for money, with some finding it acceptable for the price, while others felt overcharged for the quality received.
  • AP
    Amanda Payne
    Nov 13, 2025
    5.0
    Location was great! Everything I needed was about 10 minutes away from here. Bed was comfortable and plenty of pillows to choose from.
  • EE
    Erica
    Oct 22, 2025
    1.0
    I did not get my deposit back because make up was on the pillow. You all dont do laundry that could have cone out with washing detergent. That was a rip off saying you need 30 dollars fir some 1 dollar pillow cases you can get at Roses. And it was not a lot you all need to do better and wash those the bed linens.
  • NB
    Neal Baker
    Oct 22, 2025
    5.0
    i don’t leave reviews for anywhere but the rooms were spotless pillows were cold on both sides and i slept so good i missed breakfast
  • TP
    trent price
    Oct 14, 2025
    5.0
    My team and I have been staying here for 9 months. Everything is very clean. The breakfast is great. The entire staff are outstanding and very friendly. We work in Montgomery regularly and will stay here from now on. Thank you to all the staff at Best Western.
  • JL
    Joe Leventhal
    Oct 9, 2025
    5.0
    Can't wait to come back. This place is clean. Nice,clean modern lobby. Super clean room. I inspected. Seems like coffee was available 24 hours because I got up at 3am and it was ready. Short walk to waffle house or a gas station. Hallways are not wide enough. You will notice. Lol Breakfast was really good. You can tell someone takes pride in it. I had a conversation with an employee attending the Breakfast about it. My feedback was to home make your biscuits. You guys should have the best damn biscuits possible being in Montgomery Alabama. Overall great experience. The staff was super cool. This was the best place to stay out of the 5 hotels i hit on my road trip. Thank you guys for being awesome.

Frequently Asked Questions About Best Western Montgomery I-85 North Hotel

What amenities does Best Western Montgomery I-85 North Hotel offer regarding internet access?

The hotel provides free Wi-Fi access both in rooms and the business center, allowing guests to check emails and browse the web comfortably.

Where is Best Western Montgomery I-85 North Hotel located?

It is located at 5225 Carmichael Rd, Montgomery, AL 36106, United States.