Business Details
About
HotelHampton Inn
Jackson, Alabama's name to fame is that it was named after President Andrew Jackson who traveled through in the 1800's. Located less than an hour north of Mobile and west of I-65, Jackson is known to be a place where people matter and a community where people grow together. Whether you're traveling through, or in town for business, the Hampton Inn Jackson is where you will find the spirit of true southern hospitality. Once you've visited a southern city like Jackson, the next time travel brings you to South Alabama, you'll want to be a part of the of the charm that you just don't find in big cities! Within minutes of the hotel, you'll find the heart of downtown Jackson and HW Pearce, Jr.
Location
Hours
Reviews
4.3
420 reviews
5 stars
262
4 stars
95
3 stars
22
2 stars
13
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the hotel for its cleanliness, noting that rooms and facilities were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individual employees who provided exceptional service.
Breakfast Quality
Guests enjoyed the complimentary breakfast, highlighting the variety and quality of food offered.
Management Issues
Some reviews mentioned negative experiences with management, particularly regarding customer service and handling of complaints.
Room Conditions
While many found the rooms comfortable, there were complaints about specific issues like odors and cleanliness in certain rooms.
- CBCharles BrandDec 3, 20255.0Recently made use of the Conference Room at the Hampton Inn Jackson for two days. This location is one of the best Hampton Inn's that I have been in. From the facilities layout and cleanliness to the entire Hotel staff it couldn't have been any better. The staff were among the friendliness I have ever had dealings with. A+++++
- HBHope BurlesonDec 3, 20255.0Staff was super helpful! Portia delivered an excellent experience for our group!! Meeting rooms were very clean. We will definitely be back. Thank you to all the staff.
- STStephen TaylorNov 27, 20255.05-Star Review – Hampton Inn Jackson, AL Fantastic stay! The room was spotless, the bed comfortable, and everything felt fresh and well-maintained. Loved the complimentary breakfast — hot egg omelet, sausage, potatoes, waffles, and great coffee. The gym was surprisingly excellent: clean, spacious, with modern cardio equipment, kettlebells, medicine balls, and dumbbells up to 75 lbs. Best of all was the staff — every employee was genuinely friendly and helpful! Clean, comfortable, and welcoming. Highly recommend this Hampton Inn!
- AFAkia ForteSep 24, 20255.0This Hampton Inn is absolutely great. The rooms are actually clean, and the staff is phenomenal. Pam is super awesome, very knowledgeable, and does her best to make your stay a great experience.
- MSMarlie SoderquistSep 6, 20255.0Wonderful experience! The hotel is clean with well maintained facilities, plus a yummy breakfast and all day coffee/tea bar! The service here was amazing, everyone we encountered was kind and helpful. It was my baby's first trip and they made us feel so welcomed. The weekday breakfast attendant (Im sorry I didnt get her name!) was so sweet, remembered us everyday and made my baby feel at home! Housekeeping was very thorough. The hotel itself smells so clean and the room was spotless. The front desk was efficient and kind! Thank you Hampton Inn Jackson for making our trip so nice!
Frequently Asked Questions About Hampton Inn Jackson
What are the check-in and check-out times at Hampton Inn Jackson?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included when I stay at Hampton Inn Jackson?
Yes, a free buffet breakfast is available for guests.
Does Hampton Inn Jackson offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at Hampton Inn Jackson?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel, and is there a cost?
Yes, free self-parking is available for guests.
What accessibility features does Hampton Inn Jackson provide?
The hotel offers accessible parking and an accessible elevator, ensuring mobility accessibility.
Does Hampton Inn Jackson have fitness facilities?
Yes, a free fitness center is available with equipment including elliptical machines and treadmills.
Are there local dining options near Hampton Inn Jackson?
Yes, nearby restaurants include KFC, Popeyes Louisiana Kitchen, Mi Casa Mexican Restaurant, Jack's fast food, and The Board Goat delicatessen.
What local services are available close to Hampton Inn Jackson for guests' convenience?
Nearby you can find Family Security Credit Union for banking, AT&T for mobile services, Encore Rehabilitation for therapy, and Dollar General for shopping needs.
How can guests at Hampton Inn Jackson explore the local community and downtown area?
The hotel is within minutes of downtown Jackson and HW Pearce, Jr., a local point of interest, making it easy to experience the charm and spirit of southern hospitality.