Business Details
About
HotelCurio Collection
We're in downtown Homewood, a highly walkable area of upscale retailers and casual dining. UAB and Samford University are within two miles of the hotel, and downtown Birmingham is 10 minutes north. Stop in for breakfast in our bistro or elevated comfort food in our restaurant. We have ballrooms and an outdoor terrace for events – and a team for details.
Location
Valley Hotel Homewood Birmingham, Curio Collection by Hilton
2727 18th Street South, Homewood, AL
35209, United States
Hours
Reviews
4.4
442 reviews
5 stars
322
4 stars
49
3 stars
29
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Gene and Roderick for exceptional service.
Cleanliness Issues
Numerous reviews pointed out significant cleanliness problems, including dirty rooms, unclean bathrooms, and poorly maintained common areas.
Room Quality
While some guests appreciated the spacious and comfortable rooms, others reported issues such as old furniture, broken amenities, and overall dissatisfaction with room conditions.
Location and Amenities
The hotel’s location was frequently mentioned as a positive aspect, with easy access to nearby restaurants and shops, although some guests felt the amenities did not justify the high prices.
Value for Money
Several reviews indicated that the hotel was overpriced for the quality of service and cleanliness provided, leading to disappointment among guests.
- JDJustine Dahl3 days ago1.0We asked to speak to a manager on 3 on different occasions, but never received a call. We Checked in very late as we were driving through and just there to sleep for the night. Our heat was on too high and the ac wouldn’t ever actually blow cold air. We are well experienced/ tech savvy people so it was definitely the system that was broken. Maintenance had left for night so no way for them to fix it. On top of that our bed was broken on one side so if you laid down you’d be falling out of the bed due to an extreme slant— mattress needed to be replaced or the frame boards were broken underneath. After mentioning our night stay experience, the lady at front said she couldn’t do anything about it but would have the manager call us. I called back and asked to speak to management 2 more times after this and nothing. We will stay at the Bohemian next time and all future stays.
- MCManuel CondeJan 5, 20262.0Bad customer service at the time of check-in. Two months prior I requested an upgrade because 12/31 is my bday. We go every year to celebrate and I get an upgrade. The lady refused to give me an upgrade because I selected a room on line, I asked to speak to the manager and she went to the back and after 1 min came out and told me sorry. I'm a Hilton honor for yrs and never had a problem. Maybe I was using points and they like money better. Next 12/31 may not go there.
- GAGary AbramsJan 3, 20261.0I hate to post negative reviews but our experience doing business with this hotel was so poor I felt I have to warn other travelers. We booked a one night reservation for 10/24/25 and requested a second night, 10/25/25 but were told by the agent only one night is available. We kept the one night reservation but later our plans changed so we canceled it about a week ahead for a refund per hotel policy. When we got our card statement the following month we saw a charge for the second night, October 25th. Unbeknownst to us the hotel booked the second night and charged our credit card for an unauthorized $370. Had we known we of course would have canceled the second night when we canceled the first. Hotel management is aware of these details but refuses to reverse the erroneous charges. Beware of doing business with this hotel - they are less than honest.
- RPR PDec 30, 20251.0I’ve tried to get an issue resolved several times and no one has ever had the decency to call me back.
- EGElena GammonsDec 29, 20253.0The staff and food absolutely fantastic hence the 3 stars but for a "4 star hotel" I expected more. Now for the room, My toddler stuck someones abc tobacco pouch in her mouth off the headboard, the toliet didnt flush so we avoided going number 2 in it. There was no shampoo dispenser jusr bodywash and conditioner (The attention to detail is definitely missing). The fridge was frozen so it didnt chill well. There was no microwave to warm up anything for our two babies. I would not stay here again for $216 dollars a night (which is actually a very cheap rate so I can only imagine if I had paid the regular price id probably give 2 stars).
Frequently Asked Questions About Valley Hotel Homewood Birmingham, Curio Collection by Hilton
What types of payment methods are accepted at Valley Hotel Homewood Birmingham?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Is breakfast available at the Valley Hotel Homewood Birmingham?
Yes, breakfast is available at the hotel.
Does the hotel offer free Wi-Fi access to guests?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What are the check-in and check-out times at the hotel?
Check-in time is 16:00 and check-out time is 11:00.
Are there facilities for business meetings at the hotel?
Yes, the hotel has 5 meeting rooms available for business meetings and events.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is equipped with accessible parking, an accessible elevator, and is mobility accessible.
Does Valley Hotel Homewood Birmingham provide parking options?
Yes, there is free self-parking available as well as valet parking services.
What dining options are available at or near the hotel?
The hotel features one restaurant offering elevated comfort food, and nearby you can find Ironwood Kitchen & Cocktails and Maple Street Biscuit Company for additional dining experiences.
What local attractions or businesses are nearby for guests' convenience?
Guests can explore the Little Professor Bookshop for books and coffee, visit Seasons To Celebrate gift shop, or enjoy beauty services at Dj's Nail Care and Homewood Barber Shop, all located nearby.
How can nearby transit or local amenities help guests visiting Valley Hotel Homewood Birmingham?
Nearby amenities such as convenience stores at the hotel and local real estate services including Jamie Goff Real Estate Team and ARC Realty can assist guests. Additionally, the highly walkable downtown Homewood area and proximity to UAB and Samford University make exploring easy and convenient.