Spark by Hilton Homewood Birmingham

Reviews

• DW

  Danielle Webber

  Nov 15, 2025
  1.0
  The location and room was fine but the issues I had were they advertised a pool and jacuzzi and had neither. The biggest issue is me and my one year old niece was almost attacked twice by anothers guest pit pull. The first time we were walking out of laundry and I had to run back in the laundry room. Minutes later we were getting off the elevator and if I hadn't of grabbed my niece the dog would have attacked her. She is only one. It's a very scary situation for the both of us.
• RM

  Roy Moulder

  Nov 8, 2025
  5.0
  The hotel was very clean. People were very nice. There was a breakfast the included bengals cereal yogurt and more I recommend staying here. Close to lots of extras.
• DN

  Denese Nunnally

  Nov 1, 2025
  5.0
  It's a perfect, comfortable, clean place to stay!
• IV

  Iván Vargas

  Oct 30, 2025
  1.0
  Terrible experience From check-in, the front desk staff had a terrible attitude, spoke very poor English, and didn’t help me at all. At check-out, the same person kept the same bad attitude and even mixed up my invoices with someone else’s. Later, when I called again to request corrections to the invoices, the person was rude, unhelpful, and preferred to hang up the call instead of resolving the issue. You would expect much more from a place associated with Hilton. DO NOT STAY THERE.
• RL

  Ron Lentz

  Oct 7, 2025
  1.0
  This hotel was not what I was expecting out of a Hilton property. The walls were thin and I could hear the TV in the room next to me. The room had no coffee, fridge or amenity that I expect in most hotel rooms. But my biggest complaint was the staff. Unfriendly would be how I'd describe them. When my room key failed, I explained the issue. No apologies, no explanation or anything. He took mine, reset it and then handed it to me without saying a word. During breakfast, the coffee was from overnight and cold. The attendant never said anything - again, no smile, greeting or anything to indicate they appreciated my business. When we got fresh coffee, it was not good - stale Folgers. After my stay, I saw a $100 charge so I called the hotel to ask about it. They explained it was a required deposit that will be refunded in a few days. Again, no greeting, no thank you or anything to make me feel like I was appreciated. I'll never stay at this particular Sparks or recommend it to anyone. I'll likely not stay at any Sparks if this is what I can expect.

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