Business Details
About
HotelExtended Stay HotelHome2 Suites
Enjoy all the comforts of home and a great location at Home2 Suites Birmingham Fultondale. Our relaxed, all-suite hotel is situated in central Fultondale, minutes from downtown Birmingham and Birmingham Airport (BHM). Enjoy close proximity to nearby attractions including Stomp N Shout Family Fun Zone, McWane Science Center, Birmingham Zoo, Rail Road Park and the Birmingham Civil Rights Institute.
Bring your pet along with you, and get settled into your spacious suite at our eco-friendly hotel. Choose a studio or one-bedroom suite and enjoy a fully equipped kitchen, homelike living and sleeping areas and an HDTV. Free WiFi in all suites helps you stay connected.
Start each day with free breakfast at the Inspired Table™. We offer tons of favorites to choose from, including oatmeal, breakfast sandwiches, fruit and yogurt. Swim in our outdoor saltwater pool, or give multi-tasking new meaning at our Spin2 Cycle fitness center, where you can work up a sweat while you run a load of laundry.
Location
Home2 Suites by Hilton Birmingham Fultondale
3289 Lowery Parkway, Fultondale, AL
35068, United States
Hours
Reviews
4.2
496 reviews
5 stars
327
4 stars
78
3 stars
21
2 stars
21
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Mixed reviews on staff professionalism; some praised friendly service while others reported rudeness and unhelpfulness.
Cleanliness Issues
Numerous complaints about cleanliness, including dirty rooms, bugs, and unkempt common areas.
Check-In Experience
Several customers experienced issues with the check-in process, including unexpected fees and reservation cancellations.
Noise Complaints
Guests frequently mentioned noise disturbances from other rooms and thin walls affecting their sleep.
Breakfast Quality
Breakfast offerings received mixed feedback, with some guests enjoying the selection while others reported shortages and poor management.
- DRDavid RamirezDec 18, 20255.0Very friendly Staff and clean rooms!
- AAAlexisDec 18, 20252.0I had a very uncomfortable and unprofessional check-in experience at this Home2 Suites location tonight. When I arrived to check in for my third-party reservation under Alexis, the front desk associate (Jerrica or Gerika) did not greet me and immediately asked for my ID. After briefly looking at it without taking it, she informed me there would be a $150 incidental fee. This was never disclosed prior to arrival and came as a surprise. When I questioned it, I was told I would need to contact the third-party to cancel. After agreeing to proceed, the payment screen showed $50, but I was then told verbally that I would be charged an additional $100, which was confusing and inconsistent. While I was trying to clarify this, another guest checked in and was not charged a $150 incidental fee, which raised concerns. When I asked if the higher fee was related to a “local” policy, the associate did not explain and only shook her head. I offered to provide documentation showing I am not a local resident, after which the incidental fee was suddenly reduced to $50. Throughout the interaction, the associate was dismissive, gave minimal responses, and offered no explanation or customer service courtesy. After handing me the keys, she said nothing further. I had to ask if the check-in process was complete. I understand hotel policies and incidental fees, but policies should be applied consistently and communicated clearly, and guests should be treated with basic professionalism and respect. Unfortunately, this experience fell well below the standard I expect from a Hilton-branded property. I hope management reviews this situation and provides additional training to ensure future guests do not experience the same treatment.
- DLDee LeeDec 6, 20251.0This was by far the worst hotel experience I’ve ever had. The hotel canceled my reservation without sending any email or notice, yet still charged my card. When I called to get help, Aaliyah was extremely rude and hostile, and shockingly, she made racially inappropriate remarks while I was trying to explain the situation. Because of this unprofessional and unacceptable treatment, my friend and I were left with no room and had to pay double to secure another hotel at the last minute. I will never book with this location again, and I strongly advise others to stay far away. No one should have to deal with this kind of disrespect.
- CDCurtis DoschNov 26, 20251.0.They charge $35 for check in before 4, never encountered that at a Hilton Property.
- WBWhite Arbor BridalNov 25, 20255.0They are PET FRIENDLY!!! Fell in love with Home2. Great breakfast, room was well equipped, and bed was super comfortable!!!!
Frequently Asked Questions About Home2 Suites by Hilton Birmingham Fultondale
What types of pet accommodations does Home2 Suites by Hilton Birmingham Fultondale offer?
Pets, including cats and dogs, are welcomed at Home2 Suites by Hilton Birmingham Fultondale.
Is free breakfast included with a stay at Home2 Suites by Hilton Birmingham Fultondale?
Yes, a complimentary breakfast is provided daily at the Inspired Table™ to all guests.
Does the hotel provide facilities for guests who need to exercise or stay fit during their stay?
Yes, the hotel offers a free fitness center called Spin2Cycle that allows you to work out while also doing laundry.
Are there outdoor swimming pool facilities available at the hotel?
Home2 Suites by Hilton Birmingham Fultondale features two outdoor saltwater pools for guest use.
What accessibility features are available at this hotel?
The hotel provides accessible parking, accessible elevators, mobility accessible facilities, and an elevator to accommodate guests with different needs.
What are the check-in and check-out times at the hotel?
Check-in begins at 4:00 PM, and guests must check out by 11:00 AM.
Can I use self-parking at Home2 Suites by Hilton Birmingham Fultondale, and is it free?
Yes, self-parking is available at no additional cost to guests.
What nearby dining options can guests explore around the hotel?
Guests can enjoy nearby restaurants such as Five Guys, Mugshots Grill and Bar, Casa Fiesta, Logan's Roadhouse, and Wintzell's Oyster House for varied dining experiences.
Are there shopping and entertainment venues close to the hotel?
Yes, shopping and entertainment options nearby include Promenade - Fultondale shopping area, JCPenney, Ross Dress for Less, Books-A-Million, and Square Dance Hall Of Fultondale for events and activities.
How can guests traveling to Home2 Suites by Hilton Birmingham Fultondale utilize nearby travel services?
Travel arrangements and insurance can be handled nearby with services like AAA Alabama and AAA Fultondale Insurance and Member Services, which can assist guests during their stay.