Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn Fairhope high atop the bluffs of eastern Mobile Bay, a warm breeze caresses the branches of a moss-draped oak tree in Knoll Park near downtown Fairhope, Alabama. Visit us at the Hampton Inn Fairhope and feel the inviting warmth of a fresh bay breeze for yourself. Our hotel in Fairhope, just 10 minutes from the I-10 Daphne exit, is located in the heart of the historic downtown shopping and entertainment district, home to countless antiques stores, galleries, restaurants and just blocks from the majestic waterfront along Mobile Bay. After dining at one of the charming bistros that line the streets of downtown Fairhope, stroll to Fairhope Park and feed the ducks at the waterfront pond.
Location
Hampton Inn Fairhope-Mobile Bay
23 North Section Street, Fairhope, AL
36532, United States
Hours
Reviews
4.1
606 reviews
5 stars
346
4 stars
117
3 stars
61
2 stars
33
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions in rooms and common areas, including dirty carpets, unflushed toilets, and unclean bathrooms.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about poor customer service and lack of management presence.
Need for Renovation
A significant number of reviews indicated that the hotel is outdated and in dire need of renovations, with worn furniture and general maintenance issues.
Location Benefits
Guests frequently mentioned the hotel's excellent location, being within walking distance to shops and restaurants, as a major positive aspect.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others criticized the quality of the food.
- DPDara Pastor3 days ago5.0We stayed here for New Year’s Eve this year. Had a great time. We have stayed here many times in the past. Location is great for walking to dinner, shopping, or the park for the children. I wanted to leave a review this time to say how helpful the front desk staff were. I left a large toiletry bag with hundreds of dollars of products and jewelry in it. The staff called me on my drive home and made me aware. They were kind enough to ship it to my home address. A HUGE thank you!!!
- FSFour SeasonsJan 2, 20265.0loved my stay friendly staff. Leigha at the front desk was very friendly and helpful. a wonderful clean room and was perfectly accessible for my wheelchair
- WSWilliam ShowsDec 31, 20252.0Rooms were very dated, dirty with a strong chemical smell. Too bad because the location is amazing.
- FWForrest WoelfelDec 18, 20251.0This stay was disappointing, especially for the $141.90 nightly rate, which did not reflect the condition of the room. It felt closer to a $50 hotel than a Hampton Inn. The location is nice, and the front desk associate who checked me in was friendly and professional, which I appreciated. Unfortunately, the room itself was not up to standard. The toilet had not been flushed, the mirror was smudged, and there was hair in the shower drain. The room also had a mold/mildew smell, a stained chair, a plastic collar stay left behind from a previous guest, and a burned-out lightbulb. Overall gave the impression they don't care about their guests. The tv did not have the option to stream any services like Netflix either. These are basic housekeeping and maintenance issues that should have been caught before check-in. I’m posting this so management is aware, as this stay did not meet expectations for the price or the brand. I should've stayed at literally anywhere else.
- MLMichael LacroutsDec 7, 20252.0I’m reviewing this hotel from many years experience of coming here. I enjoy coming to Fairhope a lot. The Hampton Inn has been such a convenience of walking distance to the shops and restaurants. But this trip was different as far as the hotel is. This Hampton Inn is in dire need of some upgrades . The chairs in the breakfast area has been around since I can remember and you sink into them. The cushions are shot. I’m a pet lover and have pets myself, but I don’t think it’s appropriate to have your dog in the dining area feeding them table food where everyone else is eating. Don’t mind it’s a pet friendly hotel but I think they need to at least keep the pets out the dining area. The mattresses just like the chairs are way over due to be changed out. The mattresses are worn out and very uncomfortable. More uncomfortable from this trip than any in the past. In fact I even left a day early than I was supposed to due to the fact they are so bad. I know this hotel does well and it would seem that they would want to keep things fresh and comfortable rather than letting the hotel lose its charm. My next trip to Fairhope will be at another hotel until this one updates its accommodations.
Frequently Asked Questions About Hampton Inn Fairhope-Mobile Bay
What are the check-in and check-out times at Hampton Inn Fairhope-Mobile Bay?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is parking available at the hotel, and is there a fee?
Yes, self-parking is available for free at the hotel.
Does Hampton Inn Fairhope-Mobile Bay allow pets?
Yes, pets including dogs and cats are welcome at the hotel.
Are there fitness facilities available for guests?
Yes, the hotel offers a fitness center which is available for free.
Is breakfast included during my stay?
Yes, a free buffet breakfast is available for guests.
What accessibility features does the hotel provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does the hotel have free Wi-Fi and 24-hour front desk service?
Yes, free Wi-Fi is available in public areas, and the front desk is open 24 hours.
Are there any nearby restaurants I can visit during my stay?
Yes, Master Joe's sushi restaurant and Thyme on Section, an American cafe, are nearby dining options close to the hotel.
What are some nearby attractions to explore around Hampton Inn Fairhope-Mobile Bay?
Fairhope Park with its waterfront pond, as well as the Fairhope Museum of History, are great nearby attractions worth visiting.
Are there any nearby real estate services or agents close to the hotel?
Several real estate agencies such as Staci Niemeyer - Ashurst Niemeyer Real Estate and Bellator Real Estate are located nearby for your convenience.