Hilton Garden Inn Dothan

4.2
755 reviews

About

Hotel
The Hilton Garden Inn Dothan hotel is located in the very southeast corner of Alabama off of Highway 231 S. It is a lovely, growing city within 90 miles of Panama City Beach, Florida. Our hotel was designed with a contemporary flair with the business traveler in mind. Each of the hotel's beautiful guests rooms feature either one King bed, two Double Queen beds, King Suites or two Double Queen Suites with the Hilton Duvet system that offers clean and crisp linen each and every time you stay in one of these lovely rooms.

Location

Hilton Garden Inn Dothan
171 Hospitality Lane, Dothan, AL
36303, United States

Hours

Reviews

4.2
755 reviews
5 stars
407
4 stars
181
3 stars
86
2 stars
43
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff, particularly bartenders Ashley and Tonya, for their exceptional service and friendliness.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness in bathrooms and common areas.

Room Quality

Several reviews mentioned that rooms are outdated and in need of renovation, with complaints about uncomfortable beds and worn furnishings.

Breakfast Experience

Guests expressed disappointment over the breakfast policy, noting it was not complimentary and lacked variety.

Customer Service Issues

Some customers reported poor experiences with front desk staff, citing unhelpfulness and lack of friendliness.
  • TK
    Tina Kruse
    5 days ago
    5.0
    I really enjoyed my stay here. I travel a lot and Ashley is so good at her job. She makes everyone feel welcome. Her customer service is the best!!
  • BG
    B M Gallant
    Nov 4, 2025
    5.0
    Great service from staff at both the front desk & restaurant Staff. We had a great meal in the restaurant and our sever Ashley Lee was fantastic. See y’all again soon
  • ML
    Madelene Loftin
    Nov 3, 2025
    5.0
    These folks take such good care of business travelers! Coffee is ready early. Special shout-out to Ashley Lee, who always makes us feel welcome with great service.
  • CM
    Catalina Martinez
    Nov 1, 2025
    5.0
    The hotel was nice. We arrived late and were happy they still had a room. We slept well but there was quite a bit of noise from the highway, a ventilation system, and the landscapers early in the morning.
  • TT
    Tiff
    Oct 25, 2025
    3.0
    Unfortunately I didn't have the best experience. My room wasn't ready at check in time and they couldn't tell me how long it would be. Waited another hour and it still wasn't ready. So, I had to leave and come back. When I got back I was told the housekeeper scheduled to get my room ready, didn't come in until evening shift. WHY would you have an evening housekeeper scheduled to clean a room that needed to be ready by 3PM?? It was absolutely inconvenient and wouldn't go back. Oh and my room was $340!!!!! King room

Frequently Asked Questions About Hilton Garden Inn Dothan

What are the check-in and check-out times at Hilton Garden Inn Dothan?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Dothan offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there are public internet terminals.