Located at exit 38 along I-10, our all-suite hotel is across the road from Eastern Shore Centre shopping mall, restaurants, and entertainment. Downtown Mobile, the USS Alabama, and Battleship Park are about 13 miles away. Enjoy time on our outdoor patio with grilling area and make a meal in your fully equipped in-suite kitchen.
Rooms are spacious and generally clean, but some reports of unpleasant odors, mold, and cleanliness issues were noted.
Customer Service
Staff were frequently praised for their friendliness and helpfulness, although some negative experiences with front desk staff were reported.
Breakfast Experience
Breakfast offerings received mixed reviews; while many enjoyed the variety and quality, some noted inconsistencies in food temperature and availability.
Location
The hotel is conveniently located near the freeway and various restaurants, making it a good choice for travelers.
Maintenance Issues
Several guests reported maintenance problems, including broken amenities and cleanliness concerns in bathrooms.
NN
Nick Neeley
Nov 14, 2025
5.0
Stayed here 5 nights. Wonderful friendly staff. The rooms are very spacious and clean. The breakfast every morning is great. Will definitely be staying here again.
MM
Michelle McCoy
Oct 24, 2025
5.0
Room was spacious and looked just like the website! Nice kitchenette and apartment sized refrigerator with freezer is perfect for leftovers or frozen food during travel. The couch with ottoman is great at the end of the day. The numerous cubbies for storage allows for more room, making it more homey...love it. Beds, linen, pillows are quality. Great breakfast station in the mornings. Nice BBQ and relaxing patio if you don't want to hang out in your room. Highly recommend for overnight travel stop or weeks long business stays.
SR
Stephanie Robertson
Oct 18, 2025
5.0
Very accessible from the freeway. I did notice a few things. Some type of water spilled on the 4th floor. It left a lingering smell. The cushion on the couch was dirty. Big stand but flipped over. Chipped paint in bathroom. The pull out sofa could use a thinker mattress. You can totally feel the springs. Rough night of sleep over all Georgie and her term were very nice. I enjoyed the breakfast and fall decor.
ES
Elvira Seferagic
Oct 18, 2025
5.0
Moving from FL to CA by truck and my fiancé and I got so exhausted from the drive we gave this place a call and Maya was amazing!! She helped us book our reservation at 2 AM and helped us figure out parking for our trailer. She was even able to give us a room facing where we could park. This was probably the best stay and Custer service I ever had at a Hilton location. Maya accommodated us and our dog and we appreciate everything she did from her knowledge and details, to her patience with checking us in and answering 30 questions while we were exhausted, with a smile and happiness so late in the night. Great place to stop in to sleep on a long trip!! Room was very clean and comfortable. THANK YOU MAYA!!!!! ❤️
JG
James Gillette
Oct 10, 2025
1.0
Worst Hilton hotel I’ve ever stayed in, when checking in there was nobody at the front desk, they literally left the hotel! Took over an hour before I could get a room, and I called in advance saying I would be in early.
Then when they finally got to the desk, no apology for keeping me waiting.
The back door stayed broken for over 3 weeks, you had to walk around to the main door to enter.
Then after checking out, we realized we forgot something, it took over 10 minutes for a front desk person to answer!
Worst Hilton hotel I’ve ever stayed in, never again!