Located at exit 38 along I-10, our all-suite hotel is across the road from Eastern Shore Centre shopping mall, restaurants, and entertainment. Downtown Mobile, the USS Alabama, and Battleship Park are about 13 miles away. Enjoy time on our outdoor patio with grilling area and make a meal in your fully equipped in-suite kitchen.
Many customers praised the friendly and helpful staff, highlighting individuals like Maya, Misty, and Georgie for their exceptional service.
Cleanliness Issues
Several reviews noted cleanliness problems, particularly in bathrooms and common areas, with reports of mold, mildew, and unclean floors.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others expressed disappointment with the variety and availability, indicating inconsistency in quality.
Room Condition
Feedback indicated that while some rooms were spacious and comfortable, others showed signs of wear and had maintenance issues, such as broken appliances and unpleasant odors.
Noise Complaints
Multiple reviews mentioned noise disturbances from other guests, impacting the overall comfort of their stay.
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Charles Norville
Dec 24, 2025
5.0
Great staff at front desk, kitchen and housekeeping. Jan and Brandy were exceptional in helping me with a corporate rate. LoLo in housekeeping is incredible and always made sure I was comfortable. I stayed at this hotel for 3 months and have zero complaints. I will definitely be back when I return from the holidays as I am here on a project assignment.
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Butch lee
Dec 23, 2025
5.0
What a great place to stay and great experience with all the staff going out of their way to make our stay a great experience. Hilton you did good. We will be back. Love the atmosphere. Rooms were immaculately cleaned. Love it.
JT
Joshua Thurman
Dec 12, 2025
5.0
The room was clean and quiet. The bed was semi comfortable. The breakfast was great actually. Wish they had a range or something to cook food on.
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Jesse Jones
Dec 1, 2025
1.0
I use Hilton almost exclusively as I travel frequently on business and I don't normally post bad reviews, however the condition of our room, 425, was horrible. I'm sure Hilton doesn't own this property, but I can't imagine they are okay with their brand being associated with location.
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Caitlin Thompson
Nov 28, 2025
1.0
Room is showing some wear. Provided dishes were dirty.
Breakfast options were bad. Included breakfast was a selling point for this hotel, so needing to go out and buy breakfast was incredibly frustrating. Not sure if breakfast is normally ok and they just didn’t staff enough to keep breakfast stocked, but they had 2 pieces of bread, no waffle batter, 1-2 pieces of sad looking meat and a lot of cereal. No bagels, no muffins. My partner went down for breakfast at 630 and I went down for breakfast around 745, so solidly within posted breakfast hours.
Edited to add that the hotel was super creepy and looked up my stay and then called me to buy me off for a better review. Review was updated from a 3 star review to a one star due to the very creepy and unprofessional response from the hotel.