Business Details
About
Hotel
Welcome to the Hilton Garden Inn Birmingham/Trussville, conveniently located around three major highways, I-59, I-459, and US HWY 11, and within minutes from Saint Vincent East Hospital, Barbers Motorsport, Trussville Sports Complex, and Birmingham Race Course. Our hotel offers a restaurant serving freshly prepared breakfast, lunches and dinners. Enjoy our on-site indoor pool and fitness center.
Location
Hilton Garden Inn Birmingham/Trussville
3230 Edwards Lake Parkway, Birmingham, AL
35235, United States
Hours
Reviews
4.2
847 reviews
5 stars
505
4 stars
167
3 stars
82
2 stars
41
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and personable, creating a welcoming atmosphere.
Room Cleanliness
While some guests reported clean and comfortable rooms, others noted issues with cleanliness, including dirty bathrooms and stained linens.
Service Quality
Service quality varied significantly; some guests experienced excellent service, while others reported rude or unhelpful staff, particularly in the dining area.
Food Quality
Guests enjoyed the food quality at the hotel, especially breakfast, but some had negative experiences with food service and menu options.
Facility Maintenance
Several reviews highlighted maintenance issues, including outdated rooms, broken amenities, and cleanliness concerns in public areas.
- MSmary spiker2 days ago5.0The staff were very nice, the room was clean,and the breakfast was really good!
- MMMary MooreNov 12, 20253.0Squeaky bathroom door. Squeaky AC unit. Had to get out key cards remade multiple times during our 3 night stay. Most of the staff was helpful and courteous. Others were bearly reactive when approached. A mixed bag. Probably won't book again in future.
- EBerica brownOct 11, 20255.0From the first day we walked in Melissa greeted us with a smile! She told us what was nearby and explained all the facilities. And the breakfast pancakes were the bomb.com! They make breakfast very fresh! We love that there are eating options nearby as well. The beds are so comfortable! Ms. Hicks makes the best pancakes!
- TSTina SconiersSep 11, 20254.0Service for food in lobby was terrible
- JAJ. AmeliaAug 27, 20254.0The hotel itself was a good stay . My husband and I have been here a few times this summer the pool was either over powered by the smell of chlorine or the smell of mildew. When we travel I love to swim and that could not happen here, the jacuzzi was out of order yet again with a foul smell that killed the hopes of swimming it looked like if you would get some kind of flesh eating bacteria if you get in the pool, not to mention the light fixtures had fallen off in the pool so not to mention possible electrical shock. SMH get it together hilton! Friendly staff across the board... Mr. J set the bar high, his very concerned about the food he prepares for his guess on the other hand the clock that was there last night served me shrimp tacos whole with tails still on and did not care I sent the food back and he was not concerned at a bit. The bar tender Nicole just kept apologizing on his behalf. Needless to say I didn't eat there my husband's food was slack.. it was just not a good look!
Frequently Asked Questions About Hilton Garden Inn Birmingham/Trussville
What are the check-in and check-out times at Hilton Garden Inn Birmingham/Trussville?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Does Hilton Garden Inn Birmingham/Trussville offer free parking?
Yes, self-parking is available for free at the hotel.
Are pets allowed at the Hilton Garden Inn Birmingham/Trussville?
Yes, pets including cats and dogs are welcome at the hotel.
Is there an airport shuttle service available at Hilton Garden Inn Birmingham/Trussville?
Yes, the hotel provides a free airport shuttle service.
What dining options does Hilton Garden Inn Birmingham/Trussville provide?
The hotel has one restaurant offering freshly prepared breakfast, lunch, and dinner, and also offers room service.
Does the hotel have facilities for fitness and recreation?
Yes, there is a free fitness center, an indoor pool, a hot tub, and a game room available for guests.
Is Hilton Garden Inn Birmingham/Trussville accessible for guests with mobility needs?
Yes, the hotel offers accessibility features including accessible parking and elevators, and is mobility accessible.
What nearby medical facilities are accessible from Hilton Garden Inn Birmingham/Trussville?
Nearby medical facilities include Edwards Lake Medical Center, Dr. Andreas T. Maddux, Dr. Nancy E. Pajaro, Alabama Periodontics, VisionFirst Eye Center, Edwards Lake Dental, Metro Infusion Center, and Miracle-Ear Hearing Aid Center, providing a range of health services conveniently close to the hotel.
Are there dining options near the Hilton Garden Inn Birmingham/Trussville?
Yes, nearby restaurants include Zaxby's, Dos Botellas Mexican Restaurant, and Zapata Mexican Restaurant, offering various dining experiences to hotel guests.
What nearby amenities and services can guests access around Hilton Garden Inn Birmingham/Trussville?
Guests can find nearby amenities such as BadgePass (security systems), Brittany Nicole Esthetics Lounge (skin care), Vulcan Tire & Automotive, Smokers Genie Trussville (tobacco shop), Micro Computer (computer store), Pangea Day Spa, Ascension Beautique (beauty salon), Cd Nails (nail salon), and Regional Finance for various needs and services.