Business Details
About
Hotel
The Hilton Garden Inn Birmingham SE/Liberty Park Alabama hotel is located in the heart of the suburban Liberty Park business district of Birmingham exit 23 off I-459. Our hotel is next door to the Urban Center Corporate Park that hosts numerous corporations including but not limited to: Midtown Vulcan Materials, Encompass Health, Proxsys LLC, Drummond Company, and Federal Reserve Bank.
All rooms offer modern decor and custom-designed beds, plus flat-screen TVs, microwaves, mini-fridges, and free WiFi. Suites have separate living areas, whirlpool tubs and pull-out sofas.
A buffet or cooked-to-order breakfast is available (fee), and there's an American restaurant, as well as a relaxed bar and a 24/7 market. There's also a fitness center and indoor pool. Additional amenities include three meetings rooms and a business center on site.
Location
Hilton Garden Inn Birmingham SE/Liberty Park
2090 Urban Center Parkway, Birmingham, AL
35242, United States
Hours
Reviews
4.2
967 reviews
5 stars
558
4 stars
210
3 stars
89
2 stars
43
1 star
67
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests reported dirty bathrooms and unclean areas, while others praised the overall cleanliness of rooms and common areas.
Customer Service
Customer service received high praise, with many guests highlighting friendly and helpful staff, though some reported issues with unhelpful front desk interactions.
Room Quality
Rooms were described as comfortable but some noted they felt dated and in need of upgrades; issues with maintenance like malfunctioning air conditioning and plumbing were also mentioned.
Location
The hotel is well-located in a quiet area, convenient for nearby attractions, but some guests noted a lack of nearby dining options.
Amenities
Guests appreciated the amenities like the indoor pool and bar, but there were complaints about the absence of complimentary breakfast and issues with the breakfast quality.
- SKSharon KelleyNov 11, 20251.0It is a beautiful hotel: nice decor, BUT the mattress in our room (211) was lumpy , the worst of any hotel mattress I have ever had. Also, there was an intermittent noise every few minutes, as if some motor was trying to come on but was unsuccessful. Our toilet stopped up and we called several times over an hour or more before anyone came to fix it. For the record, I’ve never posted a review before.
- LHLaith HamadiNov 8, 20251.0The beds were not clean and had hair and bugs on them. The elevator had a bunch of peanuts on the floor. The room phone did not work. And you have to pay an extra $15 for breakfast.
- MRMisTi ReignOct 27, 20254.0The location was great, the lobby was beautiful and the bathrooms were clean. For the price, it lacked listed. It didn't look like other Hilton Garden Inns I've visited. I thought the charging ports were a nice touch, I would like to see c-chargers added as that's what's presently being offered vs USB. The sinks and rub backed up if you ran the water long but it did clog, just slow to drain. They also had make up wipes and I believe big bottles of shampoo, conditioner, lotion and body wash--nice touch for those who need it. Also someone used the coffeemaker before we arrived and left proof, we found it just as you see it.
- CKCassidy KimbleyOct 12, 20255.0I had an early flight and was exhausted, the kind lady working the front desk on 10/12/25 @11am greeted me with enthusiasm and kindness, helped me check in early and was just overall very genuine and sweet. The hotel is clean and the room is spacious and comfortable. 10/10. I wish had gotten her name, she needs a raise!!
- NWNone WillowSep 23, 20253.0Loved the location of this hotel. Quiet outside seating and safe walking area through neighboring complexes. Close to Liberty Park. The staff was not very attentive. We walked in to register and were not greeted or acknowledged. The lobby was over-flagrant with something that was unpleasant. The rooms themselves have small bathrooms, no tubs, and our shower doors would not stay closed. The wall thermostat was non-operational and the refrigerator was not cold. We ate in the restaurant, which was fine but service was slow. This is a pet friendly hotel.
Frequently Asked Questions About Hilton Garden Inn Birmingham SE/Liberty Park
What are the check-in and check-out times at Hilton Garden Inn Birmingham SE/Liberty Park?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is parking available at the Hilton Garden Inn Birmingham SE/Liberty Park?
Yes, free self-parking is available for guests.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available in public areas, along with public internet terminals.
Are pets allowed at Hilton Garden Inn Birmingham SE/Liberty Park?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide any fitness or recreational facilities?
Yes, the hotel has a fitness center available for free and an indoor pool.
What dining options are available at the Hilton Garden Inn Birmingham SE/Liberty Park?
The hotel features three restaurants including an American restaurant and a bar, with breakfast available for a fee.
Is the Hilton Garden Inn Birmingham SE/Liberty Park accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators and is mobility accessible.
What nearby medical facilities are available when staying at Hilton Garden Inn Birmingham SE/Liberty Park?
Brookwood Medical Center and Compassus Birmingham are nearby for medical and hospice care needs.
Are there any nearby parks or outdoor attractions guests can visit near the hotel?
Yes, Liberty Park is close by, offering a place for relaxation and outdoor activities.
How can guests access the Hilton Garden Inn Birmingham SE/Liberty Park and what nearby transportation options are there?
The hotel is conveniently located off I-459 exit 23 in the Liberty Park business district, with nearby corporate parks and landmarks assisting with directions.