Business Details
About
Hotel
The Hilton Garden Inn Birmingham/Lakeshore Drive hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel.
Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center.
The Hilton Garden Inn Birmingham/Lakeshore Drive hotel offers 1,200 square feet of meeting space as well as catering services. The Great American Grill Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation.
Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn Birmingham/Lakeshore Drive hotel in Birmingham, Alabama.
***** Everything. Right where you need it. *****
Location
Hilton Garden Inn Birmingham/Lakeshore Drive
520 Wildwood Circle Drive North, Birmingham, AL
35209, United States
Hours
Reviews
4.1
941 reviews
5 stars
521
4 stars
212
3 stars
71
2 stars
54
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Mansi, Jada, and Paul.
Cleanliness
While some guests reported clean rooms, there were numerous complaints about dirty bathrooms, unclean common areas, and issues with room cleanliness.
Breakfast Quality
Guests expressed disappointment with the breakfast options, citing high prices and poor quality, with some expecting complimentary breakfast that was not provided.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including unresponsive management and unresolved billing issues.
Room Comfort
Many guests found the rooms comfortable and well-equipped, although some reported issues with cleanliness and maintenance.
- BBBonita3 days ago5.025$ deposit
- YBYasin BNov 12, 20253.0Room was clean for the most part. Shower door did not close properly and not enough towels left in room. Funky smell coming from AC unit. We were in room 212
- RNRulaa NYCNov 7, 20255.0Room attendant Jessica v was very kind and helpful my aunt and me was here to visit family and we needed some extra towels and things and she handed me the things we needed right then and there so helpful and sweet n kind I loved the hotel and staff was all kind and the food was good but she stood out
- MLMary LuceOct 31, 20253.0Tired hotel. Not particularly clean bar advertised but unattended. Manager tried to make drinks then bartender rushed in and seemed annoyed. No one there at 6:30.
- EMEugene MillerOct 31, 20255.0I recently stayed at Hilton Garden Inn Birmingham/Lakeshore Drive and utilized their meeting facilities, and the experience was exceptional from start to finish. Hotel Stay: The rooms were spacious, clean, and well-appointed with modern amenities. The bed was comfortable, and the overall atmosphere was quiet and relaxing—perfect for both business and leisure travelers. Housekeeping maintained high standards, and the front desk staff were professional and welcoming, making check-in and check-out seamless. Meeting Space: The meeting rooms were impressive—bright, well-equipped, and adaptable for different setups. The staff provided excellent support throughout, ensuring everything ran smoothly; ask for Kedrick, Chief Engineer. Overall Impression: Hilton Garden Inn Birmingham/Lakeshore Drive combines comfort with functionality, making it an ideal choice for corporate events, business and personal travel, and/or training sessions. I highly recommend this property for anyone seeking a professional environment with outstanding hospitality.
Frequently Asked Questions About Hilton Garden Inn Birmingham/Lakeshore Drive
What are the check-in and check-out times at Hilton Garden Inn Birmingham/Lakeshore Drive?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Hilton Garden Inn Birmingham/Lakeshore Drive offer free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas and through a public internet terminal.
Are pets allowed at the Hilton Garden Inn Birmingham/Lakeshore Drive?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Is there on-site parking available at Hilton Garden Inn Birmingham/Lakeshore Drive?
Yes, the hotel offers free self-parking with accessible parking spaces as well.
What dining options are available at this hotel?
The hotel features one restaurant, the Great American Grill, serving freshly prepared breakfasts, as well as a bar and a convenience store called Pavilion Pantry with packaged items for in-room preparation.
Are fitness and recreational facilities available?
Yes, guests have free access to the fitness center and indoor pools including two indoor swimming pools and a whirlpool.
Is the hotel accessible for guests with mobility needs?
Yes, the Hilton Garden Inn Birmingham/Lakeshore Drive is mobility accessible with accessible parking and elevator facilities.
Are there meeting and event facilities at the hotel?
Yes, the hotel offers 1,200 square feet of meeting space across three meeting rooms, with catering services available.
What popular nearby attractions can visitors to the hotel explore?
Guests can easily visit Downtown Birmingham, the Art Museum, and the Civil Rights Museum, all located near the hotel.
Are there dining options near Hilton Garden Inn Birmingham/Lakeshore Drive?
Yes, nearby you can find Mexican cuisine at Margaronas Cantina and casual dining at Do Not Disturb - Lakeshore sports bar and restaurant.
What nearby hotels are located around Hilton Garden Inn Birmingham/Lakeshore Drive?
Nearby hotels include TownePlace Suites by Marriott Birmingham Homewood, Suburban Extended Stay, and SPARK BY Hilton, offering guests various accommodation options close by.
Is there a coffee shop near the Hilton Garden Inn Birmingham/Lakeshore Drive?
Yes, Starbucks is located nearby, providing a convenient option for coffee and snacks.