Hampton Inn Birmingham I-65/Lakeshore Drive

4.0
831 reviews

About

HotelHampton Inn
The Hampton Inn Birmingham - I-65 / Lakeshore Drive hotel is conveniently located off I-65, only five miles from Downtown Birmingham, Alabama and 10 miles from Birmingham International Airport. The hotel is less than a mile from a variety of restaurants and retail stores. Birmingham area attractions include Stamford University, the Birmingham Zoo, Birmingham Botanical Gardens, The Civil Rights Institute, Robert Trent Jones Golf Trail and UAB. Whether traveling to Alabama on business or pleasure, Hampton Inn guests find that we feature 97 rooms all equipped with a microwave and refrigerator, coffeemaker, iron and ironing board, hair dryer, voice mail and high-speed internet access. The Hampton Inn Birmingham I-65/Lakeshore Drive hotel offers a complimentary On the House hot breakfast, meeting space to accommodate up to 45 people, an on-site fitness room, business center, guest laundry and outdoor pool. We also offer dry cleaning services for a nominal fee. We love having you here in Alabama at the Hampton Inn hotel in Birmingham!

Location

Hampton Inn Birmingham I-65/Lakeshore Drive
30 State Farm Parkway, Birmingham, AL
35209, United States

Hours

Reviews

4.0
831 reviews
5 stars
435
4 stars
201
3 stars
75
2 stars
38
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff were mixed; while some praised the friendliness and helpfulness, others reported rude behavior and poor service.

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms and bathrooms, with some guests finding hair and stains.

Elevator Problems

Frequent complaints about elevator malfunctions and slow service were noted, causing inconvenience for guests.

Breakfast Quality

The breakfast received positive feedback for variety and quality, although some guests felt it was not worth the price.

Room Condition

Several guests reported issues with room maintenance, including broken appliances and inadequate cleaning.
  • KR
    Kevin Rainey
    4 days ago
    5.0
    Great location and the employees are always ready to help. I called b/c my room had no iron and the front desk person had me new one within 3 minutes.
  • PA
    Priam Amrit
    Dec 8, 2025
    1.0
    This message is for the hotel staff and manager. As a team member, I called this property this morning to cancel my reservation to avoid no show fees. I missed the window to cancel and could not do it on my own, hence why I called. Mind you, as a team member, I do understand the process. Brenda proceeded to tell me that she could not do it because it was a team member reservation and that I had to do it myself or call corporate. Due to it being past the window, I could not do it myself, which is why I called the property. She should know this as a fellow team member. Anyways, I called the team help line who were very nice and proceeded to tell me that what Brenda was saying was in fact not true. Team member rates can be cancelled by staff members at the hotel without having to call corporate. Nothing new as I have done this several times before being a fellow team member. So, Brenda, you and your manager should get a call regarding more education on cancellation policy. Thank you for your time this morning. Have a great day.
  • MB
    Mike B
    Nov 28, 2025
    1.0
    Elevators were out during our stay and did not get fixed. We had to find another hotel due to elderly not being able to use stairs. WARNING this hotel has a long history of frequent elevator problems. Do not stay here if you need or expect elevators. You could be trapped if you can’t use the stairs. They only have one set of elevators
  • LM
    lachelle meir
    Nov 24, 2025
    5.0
    Stayed one night here on the way to Florida. Rooms are clean amd comfortable, the breakfast is good, and the staff is amazing. Very accommodating. Mrs Brenda was the best part of our stay. She was very kind to my children. She turned on cartoons for them to watch while eating breakfast and even gave them coloring books to take with them.
  • MM
    M
    Nov 18, 2025
    1.0
    I stay exclusively at Hampton inn because they are always clean and staff are friendly. That does not apply to this location. Do yourself a favor and stay somewhere else. This was the worst hilton branded hotel I’ve ever stayed at. If you have an issue don’t bother reporting it to the front desk because they will not help you.

Frequently Asked Questions About Hampton Inn Birmingham I-65/Lakeshore Drive

What are the check-in and check-out times at Hampton Inn Birmingham I-65/Lakeshore Drive?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Is breakfast included at Hampton Inn Birmingham I-65/Lakeshore Drive?

Yes, a complimentary buffet breakfast is available to guests.