Business Details
About
HotelEmbassy Suites
Enjoy Embassy Suites Birmingham-Hoover’s all-suite accommodations during your family reunion, Alabama vacation or business trip. Our hotel is conveniently located off I-459, across from the Riverchase Galleria Mall and is minutes from Riverchase Office Park and downtown Birmingham.
Begin your day with our complimentary cooked-to-order breakfast and order a signature custom omelet. Dine in our onsite restaurant, Hoover Grille, or choose from a variety of dining options within a one-mile radius of the hotel. We offer complimentary local shuttle service. Gather with colleagues in our lounge, home to our complimentary Evening Reception* and relax with a cold beverage.
Reserve one of our spacious two-bedroom executive suites or relax comfortably in a two-room suite with one king- or two queen-sized beds and a separate parlor. Stay connected with complimentary WiFi.
Stay in touch with the office back home in the 24-hour BusinessLink™ Business Center that overlooks our modern atrium. Host up to 744 guests in The River Ballroom or choose from over 9,000 sq. ft. of flexible event space for your special event, meeting or wedding. Maintain your workout routine in our fitness center or with a swim in our indoor pool.
* Service of alcohol subject to state and local laws. Must be of legal drinking age.
Location
Embassy Suites by Hilton Birmingham Hoover
2960 John Hawkins Parkway, Birmingham, AL
35244, United States
Hours
Reviews
4.3
1,895 reviews
5 stars
1,176
4 stars
385
3 stars
142
2 stars
80
1 star
112
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests reported issues with room cleanliness, maintenance, and outdated furnishings, particularly in non-renovated rooms.
Staff Service
While some guests praised the staff for their friendliness and helpfulness, others experienced poor service and unprofessional behavior.
Breakfast and Amenities
The breakfast received mixed reviews, with some enjoying the options while others found it lacking in variety and quality.
Construction Noise
Several reviews mentioned ongoing construction, which caused disturbances and dissatisfaction among guests.
Overall Experience
The hotel had a mix of positive and negative experiences, with some guests expressing disappointment in their stays compared to previous visits.
- SGSolomon GreeneDec 29, 20255.0This stay was quite pleasant. The breakfast included an omelet-making station that made great dishes. The rooms could use eating utensils, but otherwise all was well.
- EBErica BenisonDec 21, 20255.0The rooms are big, clean, and spacious! Great place to unwind for what ever occasion. You can never go wrong with booking at the Embassy!
- CBCharles BrushDec 14, 20251.0We were not told construction was going on and they put us on the floor with the construction. Both Friday and Saturday all we heard when we were in the room were hammers, drills and loud workmen. Tripping hazard with bunched up floor coverings in the hall and the hall smelled bad. The lights in the bathroom sometimes worked and other times they didn’t. No hot water after 2 quick showers. Breakfast was ok but orange juice was watered down, muffin stale, but omelette was good as was the yogurt . Front desk staff was engaged in their phones when we came in and looked unprofessional (sweats and jeans). The woman we dealt with was nice though. Just wish we’d been warned about the construction before we checked in. Room was clean and bed was comfortable enough. Not impressed with the looks of the room. Husband was in construction and he said it was the worse paint job he’d ever seen. It was nice that they had charging stations for our EV. All in all, we’ve stayed at ES for the last time.
- JMJon MillerNov 26, 20254.0This is a great hotel to stay at. Clean, convenient to the Hoover Met, and the included breakfast is great! The ONLY complaint I have is the water temperature and pressure in our shower. The water was barely warm at best. I was told while checking in that this room had been recently renovated, so I think the water temperature issue is an easy fix and just needs to be adjusted by their staff. Room 804. Other wise, we always enjoy our stay here.
- JMJ MNov 22, 20252.0I stay there about 10 weeks a year for my job. The last 2 stays were very disappointing: I forgot a cap in my room the previous time I was there. I called the hotel 30 minutes after I checked out to explain the situation and ask if they could keep it for me until following Monday when I would be back. I was told they send someone to take the cap and put it to the lost and found for me. The following Monday, I asked about it and was told there was no cap found in the room... I wasn't very pleased but maybe I forgot it somewhere else. The cap has no value except that my daughter offered it to me. This past week, I was back at the hotel and had the "pleasure" to see an employee leaving the building with a teenager waering my cap on his head (it's a personalized one so there was no mistake). My point is not that much for the value of the cap than for the fact that you obviously can't trust employees who access your room.
Frequently Asked Questions About Embassy Suites by Hilton Birmingham Hoover
What types of accommodations does Embassy Suites by Hilton Birmingham Hoover offer?
The hotel offers all-suite accommodations including spacious two-bedroom executive suites and two-room suites with one king or two queen beds and a separate parlor.
Is free WiFi available at the hotel?
Yes, complimentary WiFi is available in public areas along with public internet terminals for guests.
Are pets allowed at Embassy Suites by Hilton Birmingham Hoover?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide parking facilities?
Yes, free self-parking is available for guests at the hotel.
Are there dining options on site at Embassy Suites Birmingham Hoover?
Yes, the hotel has two restaurants including the onsite Hoover Grille and a bar. Complimentary breakfast and an evening reception are also offered.
What accessibility features does the hotel provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible to assist guests with disabilities.
Is there a fitness center or pool available for guests?
Yes, guests can enjoy a complimentary fitness center and an indoor pool with one pool available, plus a hot tub.
Can guests access nearby shopping or entertainment venues easily?
Yes, the hotel is conveniently located across from the Riverchase Galleria Mall and near numerous dining and entertainment options like Southern Legacy BBQ and Saltgrass Steak House.
Are there nearby transportation or fueling options?
Nearby, guests can find convenient fueling stations such as Chevron and Shell nearby, which offer gas and convenience store services.
What nearby accommodations or event spaces are close to Embassy Suites Birmingham Hoover?
Nearby accommodations include the Holiday Inn Birmingham - Hoover, Hyatt Place Birmingham/Hoover, Microtel Inn & Suites, and event venues such as the Holiday Inn's event space.