The Homewood Suites by Hilton Anchorage, AK is a new all suites hotel located conveniently in Midtown Anchorage, just minutes from Ted Stevens International Airport and downtown Anchorage, Alaska. Guests will enjoy a daily complimentary Suite Start hot breakfast and the Welcome Home reception featuring a complimentary light meal and beverages on Wednesday evenings (subject to state and local laws). This Alaska Homewood Suites by Hilton hotel offers complimentary wired and wireless high-speed internet access in all suites, executive center and throughout the hotel. The Homewood Suites by Hilton offers complimentary transportation to and from the Ted Stevens International Airport and other select destinations. This Anchorage, Alaska hotel is within walking distance of several restaurants including TGI Fridays, Lone Star and Applebee's to name a few.
While many guests praised the friendliness and helpfulness of the staff, there were numerous complaints about poor customer service, particularly from the front desk.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including dirty rooms and unclean bedding, which did not meet Hilton's expected standards.
Room Quality
Guests reported mixed experiences with room quality, noting issues such as outdated furnishings, maintenance problems, and inadequate housekeeping.
Breakfast and Amenities
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Booking and Reservation Problems
Multiple customers experienced issues with reservations, including being given the wrong room type or having their pre-paid rooms sold to other guests.
AM
Austin Mcgregor
Dec 6, 2025
1.0
Sent us to their cheaper hotel because they sold out our room or something. Refused to even credit us the difference in the room let alone for the level of inconvenience. Will be filing complaint with the BBB and pursuing them for the unethical sales practices they hit us with
SC
Serge Chasson
Nov 23, 2025
4.0
Clean & spacious suites with full kitchen & 2 hi-def TV'S
AF
Arthur Fitka
Nov 19, 2025
5.0
Nice friendly comfy and cozy and especially welcoming good vibes from the staff at homewood suites especially from Mishkah at the front desk! Your the best!!!
KT
Katie Thompson
Nov 8, 2025
5.0
As a business owner myself, business here is booming and thriving. From the hospitality to the staff to the rooms, excellente. Breakfast could be hotter especially it’s winter. But everything else is great. It was a four stars for me but having someone like Sally at the front desk is a full 10, that’s why this gets a five stars review. Sally please keep shinning, your smile is so warm and inviting too, I hope to see you again when I come back next year. Until next time.
BL
Britney Lancelot
Nov 8, 2025
5.0
Our stay was amazing, first time in Alaska and it is definitely not our last because every one of the staff made it memorable for us. We hope to come back to visit instead of coming here for a family funeral. Thank you Homewood Suites. Sally at front desk was the sweetest, she was always so accommodating throughout our whole week stay! Thank you Sally, to you and your whole team.
Frequently Asked Questions About Homewood Suites by Hilton Anchorage
What time is check-in and check-out at Homewood Suites by Hilton Anchorage?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Homewood Suites by Hilton Anchorage.
Does Homewood Suites by Hilton Anchorage offer free breakfast?
Yes, a complimentary daily breakfast is available to guests at Homewood Suites by Hilton Anchorage.
Is parking available at the hotel and is it free?
Yes, free self-parking is available for guests at the hotel.
Are pets allowed at Homewood Suites by Hilton Anchorage?
Yes, pets including cats and dogs are welcome at Homewood Suites by Hilton Anchorage.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Does the hotel provide airport shuttle service?
The hotel offers complimentary transportation to and from Ted Stevens International Airport and select destinations.
Is free Wi-Fi available at Homewood Suites by Hilton Anchorage?
Yes, free Wi-Fi is available throughout the hotel including public areas and guest suites.
What nearby car rental options are available?
Dollar Rent A Car is a nearby car rental agency, convenient for guests needing vehicle rentals during their stay.
What nearby restaurants can guests visit near Homewood Suites by Hilton Anchorage?
Guests can enjoy nearby dining at TGI Fridays, Golden Corral Buffet & Grill, Bear Paw Bar & Grill, Taco Del Mar, and Starbucks, all within walking distance or a short drive.
Are there other hotels near Homewood Suites by Hilton Anchorage for comparison or group stays?
Yes, nearby hotels include Home2 Suites Anchorage/Midtown, Hilton Garden Inn Anchorage, Holiday Inn Express & Suites Anchorage - Midtown, and Aspen Suites Hotel Anchorage.