Business Details
About
HotelHilton
At the Hilton Garden Inn Anchorage in Alaska you'll find everything you need.
Centrally located in the city of Anchorage, Alaska this Hilton Garden Inn hotel is located near many restaurants and shopping:
*3 miles from Ted Stevens International Airport
*2 miles from Providence Hospital
*4 miles from the Alaska Native Hospital
*5 miles from Elmendorf Air Force Base
*Walking distance to TGI Friday's, Applebee's, Stuart Anderson's Cattle Company, Lonestar Steakhouse, the SeaGalley and other attractions Alaska is famous for.
Complimentary with each stay at the Hilton Garden Inn Anchorage:
*Wireless and high-speed internet throughout the Hilton Garden Inn Anchorage hotel
*Airport and area shuttle
*Heated indoor pool and whirlpool
*24-hour fitness center, business center and guest laundry facilities
*On-site self parking
The Hilton Garden Inn Anchorage has 125 comfortable guest rooms which feature:
*Oversized work desk
* On Demand movies, music and games
* Refrigerator, microwave and coffeemaker
* Two dual line speakerphones with voicemail
Hotel features include:
* State of the art meeting facilities
* Great American Grill
* Pavilion Lounge
* Evening room service and on-site catering
* Complimentary parking
Experience the hospitality of Alaska at the Hilton Garden Inn Anchorage hotel.
*****Everything. Right where you need it.*****
Location
Hilton Garden Inn Anchorage
4555 Union Square Drive, Anchorage, AK
99503, United States
Hours
Reviews
3.6
921 reviews
5 stars
355
4 stars
207
3 stars
111
2 stars
91
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful, particularly at the front desk.
Cleanliness Issues
Many guests reported unclean rooms and common areas, with specific mentions of dirty bathrooms, carpets, and overall lack of maintenance.
Safety Concerns
Several reviews raised concerns about safety, including incidents of theft and a reported shooting near the hotel.
Amenities and Maintenance
Guests expressed disappointment over broken amenities, such as the pool and hot tub, and ongoing construction that affected their stay.
Mixed Experiences
While some guests appreciated the location and certain staff members, the overall sentiment was negative, with many stating they would not return.
- KSKimberly StargazerDec 5, 20255.0I enjoyed the hot tub and will definitely be coming again very nice staff and good atmosphere in my opinion i have no complaints
- RORon OsmenaDec 1, 20251.0Awful Hotel! We stayed there for a Hockey minor league game, did not know it was under construction, it was very unsafe and the elevators was very dangerous, not sure how OCSEA approved that, we were required to move to another Hilton for safety and this hotel refuses to give us a refund/credit. It has been 1 year trying to get them to refund us. Absolutely poor HILTON service.
- LWLysha WNov 14, 20251.0The owner only acknowledges positive reviews, but fails to address the low rating customers. That's crazy
- LRLorisa RaybornNov 3, 20251.0We had a fine stay, until our truck was broken into. While I understand the hotel is not responsible for theft - the interaction we had with the front desk regarding that situation left a lot to be desired. No apology or empathy was extended to us when we informed the staff and it must be a regual occurrence because the lady was totally unfazed. We would not recommend this property to anyone who values their safety or security of their vehicle or wants true service/support if an issue arises.
- TMTom MoodyOct 20, 20251.0Flew in to Anchorage late on 9/28. Delta had a mechanical issue and offered to put me up in a hotel. I was a Hilton Diamond member for about 7 years, and I am generally a fan of all Hilton properties. The person who checked me in inadvertently charged my credit card. She claimed she reversed it right then. She didn’t. I have called 5 times since then to attempt to fix the issue and have gotten nowhere. Each time I get an, “I’m sorry; we will fix this.” I’ve had to resort to disputing the charge with my credit card company.
Frequently Asked Questions About Hilton Garden Inn Anchorage
What are the check-in and check-out times at Hilton Garden Inn Anchorage?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hilton Garden Inn Anchorage provide free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available throughout the hotel, including public areas.
Are pets allowed at Hilton Garden Inn Anchorage?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available for guests at Hilton Garden Inn Anchorage?
Yes, free self-parking is provided for guests.
Does Hilton Garden Inn Anchorage offer shuttle service to the airport?
Yes, a free airport shuttle service is available for guests.
What dining options are available at Hilton Garden Inn Anchorage?
The hotel has two restaurants including the Great American Grill and the Pavilion Lounge, with room service available in the evenings.
Are any facilities for fitness and recreation available at Hilton Garden Inn Anchorage?
Yes, there is a free 24-hour fitness center, a heated indoor pool, a hot tub, and a game room.
What nearby dining options can guests of Hilton Garden Inn Anchorage visit?
Guests can walk to restaurants such as TGI Fridays, Applebee's, Stuart Anderson's Cattle Company, Lonestar Steakhouse, and the SeaGalley.
How can guests get a coffee nearby Hilton Garden Inn Anchorage?
There are Starbucks locations nearby where guests can enjoy coffee and other beverages.
Are there any nearby entertainment venues near Hilton Garden Inn Anchorage?
Yes, nearby entertainment includes the Lilbaabyhan comedy club and Lynns Pulltabs bingo hall and casino.