Home2 Suites by Hilton West Edmonton, Alberta, Canada

4.4
991 reviews

About

HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: Destination Marketing Fee. Feel welcome the moment you arrive at Home2 Suites by Hilton West Edmonton, Alberta, Canada, and enjoy easy access to fantastic shopping, restaurants, entertainment and nightlife at West Edmonton Mall, just minutes away. Edmonton International Airport is just 40 minutes drive from our pet-friendly Edmonton hotel and guests can enjoy convenient access to Highway 2 South, Anthony Henday Drive and Yellowhead Highway. An ideal base for both business and lesiure travelers, the hotel is also near the West Edmonton industrial area. Settle into a flexible studio or one-bedroom suite. The unique Working Wall thats the kitchen, work area and storage lets you customize your own space. Enjoy modern amenities including complimentary WiFi, a 42-inch HDTV and an iHome docking station. Feel at home with a full kitchen, complete with dishwasher, microwave and refrigerator. Dont leave your furry friend at home while you vacation - Home2 is your pet's home too. Pick up snacks or anything you might have forgotten at the 24-hour Home2 MKT. Enjoy fantastic amenities at this extended-stay hotel in Edmonton. Cook dinner on the barbeque grills on our outdoor patio, or refresh with a dip in the indoor saline swimming pool. Multitask at Spin2Cycle, where you can do your laundry while you work out with the latest exercise equipment. Business guests can take advantage of the meetings and event facilities available in our adjacent sister hotel, DoubleTree by Hilton Hotel West Edmonton.

Location

Home2 Suites by Hilton West Edmonton, Alberta, Canada
16675 109th Avenue, Edmonton, AB
T5P 4K8, Canada

Hours

Reviews

4.4
991 reviews
5 stars
600
4 stars
255
3 stars
66
2 stars
29
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported poor communication and responsiveness, especially during issues.

Cleanliness

Many guests appreciated the cleanliness of the rooms and facilities, though some reported issues with specific rooms and maintenance.

Hidden Fees

Numerous complaints about unexpected charges and hidden fees, leading to frustration among guests.

Noise Levels

Several reviews mentioned noise disturbances from other guests and poor soundproofing in rooms.

Breakfast Quality

Breakfast received positive remarks for variety and quality, although some guests noted limited seating during busy times.
  • MD
    M D
    2 days ago
    4.0
    The place is apparently designed for a longer stays, with kitchenette, dishes, cutlery, even a dishwasher. We loved clean, spacious room, comfortable bed. The lobby has been recently under renovation, so it is a bit messy welcoming 😕 Breakfast was OK, with rather wide choices of food.
  • LL
    Lindsay Lulu
    Dec 9, 2025
    3.0
    1) Wifi is NOT free - you have to download their app and provide personal details. (2) They said they would email a receipt. But oh, they are perfectly capable of sending me 3 emails to fill in a survey! Nothing in junk or trash either. So I've made 4 phone calls, left 2 messages and now I've hung up after being on hold for 10+ minutes with someone at a call centre who I can barely hear for all the background noise. They didn't even take my details, just stuck me on hold. (3) Why was I charged an extra $25 when I checked in? Maybe there are more details on the receipt I've never received. (4) I can't get anyone at the physical hotel to pick up the damn phone! How busy could you be on a Tuesday afternoon?
  • BH
    Bernie Hogan
    Oct 20, 2025
    5.0
    Everything was perfect. The room was super clean.
  • SK
    Shyah Kulbacki
    Oct 16, 2025
    1.0
    Bad experience . Won't be staying here again. House keeping staff was so kind though.
  • CR
    Cayla Rauch
    Oct 16, 2025
    4.0
    We were just staying for our anniversary night, it was a very nice suite, the pool was warm which was good considering there’s no hot tub,breakfast was pretty good!

Frequently Asked Questions About Home2 Suites by Hilton West Edmonton, Alberta, Canada

What types of suites are available at Home2 Suites by Hilton West Edmonton?

The hotel offers flexible studio and one-bedroom suites with modern amenities like a full kitchen, 42-inch HDTV, and iHome docking station.

Is breakfast included during the stay at Home2 Suites by Hilton West Edmonton?

Yes, breakfast is available for free to guests.