Business Details
About
Hotel
Welcome to the Hampton Inn by Hilton South Edmonton. Located off Hwy 2 and just minutes from Edmonton International Airport and the Edmonton South Commons Shopping, dining and entertainment, the hotel has something to offer to all visitors. West Edmonton Mall, Canada's largest shopping centre is a short 15 to 20 minute drive on the Anthony Henday Parkway. The University of Alberta, Northlands, Valley Zoo, Edmonton City Centre and the Provincial Legislature are all within a 20 minute drive.
As a newly built hotel, we offer the latest in Hampton Inn features and amenities including free high speed wireless and wired internet access in all guest rooms and public areas, indoor pool, whirlpool and fitness area. The new Perfect Mix Lobby creates the ideal atmosphere for guests to enjoy our complimentary breakfast or to relax and unwind throughout the day.
The modern and well appointed guest rooms and suites offer everything guests need to make their stay one to remember. Rooms feature a choice of two queen size beds or a king bed with pull out sofa, Clean and bedding, work area with high speed internet connection, lap desk, clock radio with MP3 connection, iron and board, hair dryer, in-room coffee, curved shower rods with WaterPik showers. Our accessible rooms offer a single king bed with the option to connect to a second room. Of the three accessible rooms, one features a full roll in shower for wheelchair access. Suites include the additional amenity of a refrigerator and microwave.
For your meeting and conference requirements, the hotel offers everything you need. Our onsite meeting will be there to assist with all your planning including food and beverage and audio visual requirements.
Join us at the Hampton Inn by Hilton South Edmonton and we will do our best to ensure you are 100% satisfied each and every time.
Location
Hampton Inn by Hilton Edmonton/South, Alberta, Canada
10020 12th Avenue S.W., Edmonton, AB
T6X 0P9, Canada
Hours
Reviews
4.2
805 reviews
5 stars
411
4 stars
258
3 stars
70
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, mold, and unpleasant odors in rooms.
Staff Service
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or unhelpful interactions.
Room Quality
Rooms were often described as outdated, with issues such as uncomfortable beds, noise disturbances, and maintenance problems.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it subpar or poorly prepared.
Renovation Concerns
Several guests noted ongoing renovations that were not communicated prior to booking, leading to dissatisfaction.
- DGD.A. Goritsas2 days ago5.0Great staff and clean rooms. Breakfast is not great, but it is close to a 24 hour Denny's.
- AYActive Lifestyle YEGNov 15, 20251.0I only booked the hotel for two nights but had to check out early due to a family emergency. Despite speaking with the manager, I was still charged for the unused night. The manager showed no empathy, claiming it was because I booked at a special rate. His lack of good customer service left me feeling irritated and annoyed, especially given his condescending tone. Things got worse when two guests, including myself, got stuck inside the elevator after the power was cut without any prior notice. When we finally got out, there was no apology from the hotel staff. The room I was assigned was next to the mechanical room, where I was kept awake by banging from the wall during the night. Additionally. the breakfast area was rather unpleasant, with trash right beside the food and coffee tables.
- CACristian AlvarezNov 14, 20251.0My reservation was screwed up by HTG and I was charged for a night that I wasn't there and then I was forced to pay for an extra night. The hotel directed me to HTG and HTG directed me to the hotel no one was willing to help me.
- DHDrew HumphriesNov 5, 20255.0Very nice rooms. Breakfast is also great.
- AAA AdamOct 12, 20253.0The rooms are ok. They are undergoing renovations right now and don't note that anywhere on the booking apps. The hot tub was shut down, which was disappointing. There was a party in one of the event rooms that was shaking our room on the third floor until after 10. They didn't tell us about this or offer to move our room after we complained. Pillows are comfortable. Room is quite large and bed was comfy. Breakfast is basic continental.
Frequently Asked Questions About Hampton Inn by Hilton Edmonton/South, Alberta, Canada
What are the check-in and check-out times at Hampton Inn by Hilton Edmonton/South?
Check-in is from 3:00 PM and check-out is until 11:00 AM.
Is breakfast included at the Hampton Inn by Hilton Edmonton/South?
Yes, complimentary breakfast including a buffet option is available to guests.
Does Hampton Inn by Hilton Edmonton/South allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hampton Inn by Hilton Edmonton/South?
Yes, free self-parking is available for guests.
Are there fitness facilities at the Hampton Inn by Hilton Edmonton/South?
Yes, the hotel offers a free fitness center with equipment such as treadmills and elliptical machines.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and accessible guest rooms including roll-in showers.
What eco-friendly practices are implemented at Hampton Inn by Hilton Edmonton/South?
The hotel follows several environmental initiatives including ISO14001 and ISO50001 certifications, compostable food containers, a food waste reduction program, recycling, energy conservation programs, and uses eco-friendly toiletries.
Are there meeting rooms available at the Hampton Inn by Hilton Edmonton/South?
Yes, there are 2 meeting rooms onsite that can be arranged to support food, beverage, and audiovisual needs.
Which nearby dining options can guests visit around Hampton Inn by Hilton Edmonton/South?
Guests can enjoy nearby dining at Central Social Hall, White Spot, Denny's Canada, Chop Steakhouse & Bar, Royal Pizza, and Bar One food truck.
What nearby automotive services are accessible from the hotel?
Guests have several automotive services nearby including Volvo of Edmonton, Volvo Cars Edmonton, Southgate Audi, Alfa1Auto Edmonton, CM Auto, Drive with Vatsal, Southgate Volkswagen, Lexus South Pointe, and Go Nissan South.
What nearby hotels are available if guests want alternative accommodations or options?
Nearby hotels include Hampton Inn Edmonton South, Sandman Hotel Group, Sandman Signature Edmonton South Hotel, Best Western Plus South Edmonton Inn & Suites, and Four Points by Sheraton Edmonton Gateway.