Business Details
About
Hotel
Welcome to the DoubleTree by Hilton Edmonton Downtown, where business, government, and culture come together in the heart of the city. Our hotel is steps from the Edmonton Convention Centre, major corporate and government offices, making it a trusted base for business travel, meetings, and association events. With negotiated corporate rates, government per diem options, and flexible group accommodations, we are designed to meet the needs of todays global business traveler.
Guests are greeted with our signature warm cookie and enjoy spacious, modern rooms with high-speed WiFi, a 24-hour business center, and Hilton Honors rewards. On-site dining offers locally inspired cuisine alongside international favorites, ideal for both casual meals and corporate entertaining.
For groups and events, we provide versatile meeting rooms, conference facilities, breakout spaces, and personalized catering, supported by full audiovisual capabilities and hybrid meeting technology. Whether planning an executive board retreat, association workshop, or multi-day conference, our team ensures seamless execution and personalized service.
Beyond business, our location in Edmontons Arts District connects guests to the Winspear Centre, Art Gallery of Alberta, and Royal Alberta Museum, while river valley parks and cultural festivals add opportunities for leisure between meetings.
With a central location, tailored amenities, and integration into travel management company networks, global distribution systems, and consortia travel programs, the DoubleTree by Hilton Edmonton Downtown is more than a hotel it is a reliable partner for corporate accounts, government travelers, associations, and meeting professionals seeking both convenience and culture in Edmonton.
Location
DoubleTree by Hilton Edmonton Downtown
9576 Jasper Avenue, Edmonton, AB
T5H 3V3, Canada
Hours
Reviews
3.4
81 reviews
5 stars
32
4 stars
13
3 stars
9
2 stars
9
1 star
18
- HPHelen Press2 days ago1.0I have never before been embarrassed or uncomfortable to have a food allergy until last night. Our group went to the lounge to grab a bite to eat and when we arrived we were treated rudely when we asked if we could see the menu and get a table. Once we had sat down I stated I had an allergy and was grilled about how severe it was, being made to feel like I shouldn’t be at a restaurant if I had an allergy. Once I cleared it up that it was not anaphylactic I asked about some options on the menu, and the server quite loudly berated me for the other tables around to hear. She made me feel very uncomfortable that I was asking about ingredients and what I may have been able to eat, and suggesting items on the menu that I actually couldn’t eat due to my allergies. She then continued to go on about saying that the kitchen staff didn’t speak very good English and that I shouldn’t trust that I would be able to eat there. Sadly we did not eat here, but instead ordered in from a restaurant that has always taken my allergies seriously.
- MMMahsa MemarNov 17, 20255.0After having a bad experience with Hilton NYC, we decided to give Hilton another chance and booked DoubleTree by Hilton Edmonton. I’m so glad we did! This 3-star hotel is much better than the NYC high-rise. The room was very clean and exactly like the photos. The front desk and housekeeping staff were kind and friendly, and the location was perfect for us — within walking distance of the convention centre. The price was also better compared to nearby hotels. I highly recommend it if you need to stay in downtown Edmonton. Such a shame the hot tub was out of order during our stay.
- KKKris KOct 27, 20252.0Rooms are pretty nice. The housekeeping staff are very nice. The food at the restaurant was not very good. It was lukewarm or cold like it had been sitting for a while before being served. The bar manager charged gratuity on the bill for group of 6 or more. There were only 5 of us eating. Did not disclose this to us before paying so he got a double gratuity. When we questioned it he just stood there and did nothing to rectify. Also, the menu did not disclose that there would be gratuity added to parties of 6 or more printed on it so kind of deceitful in my opinion. Will never eat there again.
- BSBrian ShillingOct 26, 20251.0The room was nice enough, BUT. The restaurant.... Took over an hour to get food, salmon was raw in the middle. Waitress apologized and offered free desert. Restaurant manager came over with the strangest approach asking if everything was ok. Communication between staff was non existent. Hotel was booked by my Local as I was staying there for a union event. Local was covering everything. On check out, the front desk tried to charge many of us for parking at $30 a night. In the end, they waved the parking charge. Overall not a good experience.
- ABali boychukOct 24, 20251.0*Hilton Employee Walked Into Our Room While We Slept* I stayed at the DoubleTree by Hilton Edmonton Downtown on October 10th, and it was one of the MOST uncomfortable hotel experiences I’ve ever had. At 1 a.m., a male staff member unlocked and entered our room while we were asleep. My 17-year-old niece woke up to find him standing inside near our beds before he stepped back out and knocked, saying he was there to drop off a blanket we had been waiting on since 10 p.m.. I don’t know how long he was in there and if he got spooked when my niece woke up. He then went back outside and knocked on our door like it never happened. We had asked for extra bedding several times, and when I went down in my pajamas at 11:45 p.m., the front desk employee was rude about it. Then, hours later, someone quietly coming into our locked room made us feel completely unsafe and unsettled. I reported it the next morning and later contacted Hilton’s head office, but they refused to discuss it with me because I wasn’t the one who booked the room. My mom (who did) emailed them twice and never got a reply. There’s absolutely no excuse for a staff member entering a guest’s room at 1 a.m. without warning, and the lack of response from Hilton made it even worse. I’ve stayed here many times before, but after this, I’ll be choosing a different hotel.
Frequently Asked Questions About DoubleTree by Hilton Edmonton Downtown
What are the check-in and check-out times at DoubleTree by Hilton Edmonton Downtown?
Check-in time is at 16:00 and check-out time is at 12:00.
Is parking available at the DoubleTree by Hilton Edmonton Downtown?
Yes, parking is available with self-parking options.
Does the hotel offer free WiFi for guests?
Yes, free WiFi is available throughout public areas and a public internet terminal is provided.
Are pets allowed at the DoubleTree by Hilton Edmonton Downtown?
Yes, pets are welcome at the hotel.
What dining options are available at the hotel?
The hotel features one restaurant offering locally inspired cuisine along with international favorites, and it also has a bar and room service available.
Does DoubleTree by Hilton Edmonton Downtown provide accessibility features?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there fitness facilities available on-site?
Yes, the hotel has a fitness center available for free to guests.
What sustainable and eco-friendly practices does the hotel follow?
The hotel has ISO14001 and ISO50001 certifications, uses eco-friendly toiletries, participates in compostable food containers use, recycling programs, energy conservation programs, and bans single-use plastic straws and styrofoam food containers.
What notable places are located near the DoubleTree by Hilton Edmonton Downtown?
Nearby places include the Hyatt Place Edmonton/Downtown hotel, DoubleTree by Hilton Parking garage, Liquor on 96 store, Ociciwan Contemporary Art Centre, and Chinese United Church. These locations can be useful for additional accommodation, parking, shopping, cultural visits, and community activities around your stay.
How can guests use nearby transportation and parking options when visiting DoubleTree by Hilton Edmonton Downtown?
Guests can use the nearby DoubleTree by Hilton Parking and Hyatt Place (Impark Lot 507) for convenient self-parking. Additionally, a local shuttle service is available to assist travelers in navigating the downtown area.