Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Vancouver. Visit us today at 16515 SE Mill Plain Blvd, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
16515 SE Mill Plain Blvd, Vancouver, WA
98684, United States
Hours
Reviews
3.0
125 reviews
5 stars
58
4 stars
5
3 stars
2
2 stars
3
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Communication Issues
Frequent complaints about poor communication, including long wait times and ineffective automated systems.
Sales Practices
Concerns about aggressive sales tactics and misleading information regarding pricing and services.
Store Experience
In-store experiences varied, with some customers appreciating the quick service while others faced disorganization and unhelpful staff.
Technical Support
Many customers reported difficulties with technical support, both in-store and over the phone, leading to unresolved issues.
- ABAmber Brody6 days ago5.0Nice people good customer service. They got me in an out quickly
- SMSir MashingtonDec 30, 20251.0Rude and disrespectful staff. Pushy pushy aggressive upsell nonsense. Not listening, talking over me. Employee looked like he just woke up two minutes ago. Told me I have an attitude because I didn't want to shake his hand. No contact information for a supervisor, don't know when supervisor will be available to speak to a customer. Unprofessional and disgusting at best, par for the course for Comcast. They sure live up to their name! Edit, I was told a supervisor is not available and they would call me. The employee lied to my face, never received a call.
- EBElijah BivensDec 17, 20251.0Scammed my family’s phone plan, some worker or hacker opened 9 lines under my mom and charged her over 700$ in phone services….. repeatedly asked for my ssn aswell, no reason to ask if we are doing month to month cash with no financing, absolute disgusting customer service as well want able to transfer older number too.. DO NOT RECOMMEND unless you want to lose lots of money and get hacked would give 0 stars if possible
- DSDavid StrussNov 17, 20255.0Fast and helpful.
- MKmorad khaledNov 12, 20251.0Extremely disappointing experience with this store. I placed an order for a specific device and was given a confirmed delivery date—not once, but multiple times. Every time I followed up, I received a new promise with no real action behind it. I’ve been waiting for over a month, and eventually discovered that the shipment was never even sent out. They even gave me an Apple Watch as compensation for the first delay, yet the exact same issue happened again with zero improvement. The lack of communication, transparency, and accountability is unacceptable. Every visit and every call felt like wasted time with no real solutions. I do NOT recommend this store for any device orders or anything that involves promised delivery dates. If upper management is reading this, I hope this issue is taken seriously because this was one of the most frustrating experiences I’ve had.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What products and services does Xfinity Store by Comcast Branded Partner offer in Vancouver, WA?
The store offers internet, cable TV, home phone service, home security systems, and mobile phone services in Vancouver, WA.
Where is Xfinity Store by Comcast Branded Partner located in Vancouver?
It is located at 16515 SE Mill Plain Blvd, Vancouver, WA 98684, USA.
What are the operating hours of the Xfinity Store in Vancouver?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
How can I contact the Xfinity Store by Comcast Branded Partner for inquiries?
You can call them at +1 800-934-6489 for any questions or support.
Does the Xfinity Store offer online resources or a website to learn more?
Yes, you can visit their website at https://www.xfinity.com/local/wa/vancouver/16515-se-mill-plain-blvd.html for more information.
What other nearby places can I visit around Xfinity Store at 16515 SE Mill Plain Blvd?
Nearby places include Hearth Apartment Homes for real estate, Peet's Coffee for a cafe experience, and Best Buy for electronics shopping.
Are there dining options close to the Xfinity Store in Vancouver?
Yes, nearby restaurants include Chick-fil-A for fast food, Olive Garden for Italian cuisine, and Chipotle Mexican Grill for Mexican food.
What nearby services can customers access when visiting the Xfinity Store?
Customers can find services like America's Best Contacts & Eyeglasses for eye care and UPS Access Point location for shipping needs nearby.
Does the Xfinity Store collaborate or compete with other service providers in the area?
Yes, its main competitors include AT&T, Verizon, and RCN, offering similar telecommunications services.
Where can I find updates or social media information about Xfinity?
You can follow Xfinity on Facebook at https://www.facebook.com/107942798399941 and on Instagram with the handle 'xfinity'.