Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Vancouver. Visit us today at 7809 NE Vancouver Plaza Dr, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
7809 NE Vancouver Plaza Dr, Vancouver, WA
98662, United States
Hours
Reviews
3.4
1,066 reviews
5 stars
454
4 stars
144
3 stars
110
2 stars
64
1 star
294
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were described as rude or dismissive.
Billing Issues
Numerous complaints about billing inconsistencies, unexpected charges, and difficulty resolving billing problems.
Store Experience
Some customers reported quick and efficient service in-store, while others experienced long waits and poor communication.
Product Availability
Issues with product availability and delivery promises, leading to frustration among customers.
Overall Satisfaction
Overall dissatisfaction with Xfinity's services, with many customers expressing a desire to switch providers.
- TNTim Neill2 days ago5.0Quick and professional.
- NPNathan P2 days ago5.0Austin is an amazing customer service oriented pro. He stayed past closing to make sure my wife got her new phone up and running. Thanks, Austin!
- CSCandice Summerlin6 days ago1.0Went in person to close my account after my husband went to jail for domestic violence. I paid the account in full, was told it was closed. The next day my husband bailed himself out, purchased an iPad an new iPhone on my account. The next day I went in person to ask why the account wasn’t closed. I had to pay for those 2 electronics and a full month of billing to close the account. 8 full days of calling and I’m assured the account is fully closed. 2 full months of billing sent to me. More calls. I pay so I can close the account. Now 4 months later there’s an 84$ charge to my collection. No bill was ever sent to me. I literally paid almost 5k to close the account. What a nightmare!!! I hate comcast!!!
- JGJan GuerciDec 28, 20255.0Elisha helped me today with my cell phone issues. She was a great help but Imust add I have found everyone at this location in Salmon Creek to be extremely helpful I would gladly give everyone 5 stars!!
- MCMaggie CDec 16, 20251.0The service attitude was terrible. The man at the entrance was very unfriendly, and I was a new customer.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Vancouver offer?
Xfinity Store by Comcast offers internet services, cable TV, home phone service, and home security systems in Vancouver, WA.
Where is Xfinity Store by Comcast located in Vancouver?
The store is located at 7809 NE Vancouver Plaza Dr, Suite 135, Vancouver, WA 98662.
What are the regular business hours of Xfinity Store by Comcast in Vancouver?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Are there any special hours or closures for holidays at Xfinity Store by Comcast?
Yes, the store will be closed on November 27, 2025, for a holiday.
Is the Vancouver Xfinity store currently undergoing any renovations?
Yes, starting March 27, the store is remodeling with reduced hours to improve customer experience. Pardon the appearance during this time.
How can I contact Xfinity Store by Comcast in Vancouver by phone?
You can reach the store locally at +1 360-828-3527 or call the main number at +1 800-934-6489.
Where can I find more information or place an order online for Xfinity services in Vancouver?
Visit https://www.xfinity.com/locations/washington/vancouver to find information and place orders online.
What nearby places can I visit around Xfinity Store by Comcast in Vancouver?
Nearby, you can visit Krays Coffee for coffee and bakery items, Super Nails & Spa for beauty services, and Crunch Fitness for your workout needs.
How can nearby mobile phone stores like Verizon help me in relation to Xfinity Store?
Verizon, located nearby, can be a good alternative for mobile phone services if you want to compare providers or need additional mobile options around Xfinity's location.
If I'm visiting Xfinity Store, what shopping options are available nearby for convenience or entertainment?
Close to Xfinity Store are stores like Burlington for clothing, Dollar Tree for discount retail, and Bed Bath & Beyond for home goods.