Xfinity Store by Comcast

3.4
1066 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Vancouver. Visit us today at 7809 NE Vancouver Plaza Dr, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
7809 NE Vancouver Plaza Dr, Vancouver, WA
98662, United States

Hours

Reviews

3.4
1,066 reviews
5 stars
454
4 stars
144
3 stars
110
2 stars
64
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received praise for their helpfulness, while others were described as rude or dismissive.

Billing Issues

Numerous complaints about billing inconsistencies, unexpected charges, and difficulty resolving billing problems.

Store Experience

Some customers reported quick and efficient service in-store, while others experienced long waits and poor communication.

Product Availability

Issues with product availability and delivery promises, leading to frustration among customers.

Overall Satisfaction

Overall dissatisfaction with Xfinity's services, with many customers expressing a desire to switch providers.
  • TN
    Tim Neill
    2 days ago
    5.0
    Quick and professional.
  • NP
    Nathan P
    2 days ago
    5.0
    Austin is an amazing customer service oriented pro. He stayed past closing to make sure my wife got her new phone up and running. Thanks, Austin!
  • CS
    Candice Summerlin
    6 days ago
    1.0
    Went in person to close my account after my husband went to jail for domestic violence. I paid the account in full, was told it was closed. The next day my husband bailed himself out, purchased an iPad an new iPhone on my account. The next day I went in person to ask why the account wasn’t closed. I had to pay for those 2 electronics and a full month of billing to close the account. 8 full days of calling and I’m assured the account is fully closed. 2 full months of billing sent to me. More calls. I pay so I can close the account. Now 4 months later there’s an 84$ charge to my collection. No bill was ever sent to me. I literally paid almost 5k to close the account. What a nightmare!!! I hate comcast!!!
  • JG
    Jan Guerci
    Dec 28, 2025
    5.0
    Elisha helped me today with my cell phone issues. She was a great help but Imust add I have found everyone at this location in Salmon Creek to be extremely helpful I would gladly give everyone 5 stars!!
  • MC
    Maggie C
    Dec 16, 2025
    1.0
    The service attitude was terrible. The man at the entrance was very unfriendly, and I was a new customer.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Vancouver offer?

Xfinity Store by Comcast offers internet services, cable TV, home phone service, and home security systems in Vancouver, WA.

Where is Xfinity Store by Comcast located in Vancouver?

The store is located at 7809 NE Vancouver Plaza Dr, Suite 135, Vancouver, WA 98662.