Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiCell Phone Store
Xfinity provides internet services in Tukwila. Visit us today at 391 Strander Blvd, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
804 reviews
5 stars
358
4 stars
107
3 stars
80
2 stars
35
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unprofessional behavior and lack of assistance from staff.
In-Store Experience
While some customers praised specific employees for their helpfulness, many expressed frustration with long wait times and inefficient service processes.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and lack of clarity regarding promotional offers.
Technical Support
Customers reported difficulties in receiving effective technical support, both in-store and through phone services, leading to unresolved issues.
Employee Performance
Certain employees received high praise for their service, particularly Peter, Jason, and Bryan, while others were criticized for rudeness and lack of knowledge.
- AKAja KNov 12, 20254.0This store can be hit or miss depending on the day BUT, if you get Dion H., the stores Assistant Manager, you will be in good hands. He knows his stuff and is able to work his magic. He deserves more than five stars but the store itself deserves a solid 3.5, hence the overall four stars. Thanks Dion for being a rockstar every time!
- JSJihan ShavinaNov 12, 20255.0I got help from Suaad today and she was a huge help she answered all my questions and helped me with my modem problem very quickly, her customer service is also amazing đź‘Ź
- RSrobby sharmaOct 20, 20251.0I went to get details about Xfinity mobil plan but representative Sasha was very unprofessional. He made us sit for 15 mins even though no one else was waiting. Later, he was not even willing ti share plan details.
- JMJohn MOct 8, 20251.0Very low customer service and a bit of an attitude here. Went in here with them as my provider and I'm leaving going to shop for others. 0 sense of urgency in here
- MGminhas gurpreetOct 8, 20252.0They have to stop using overseas employees for phone calls , wasted my two weeks on phone with the customer service trying to switch my phone line to Xfinity until I came to this store and they were able to help me in person here, Horrible phone service , great in person service at this location
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Tukwila offer?
They offer internet services, cable TV, home phone service, home security systems, mobile phone services, and related telecommunications products.
Where is the Xfinity Store by Comcast located in Tukwila?
It is located at 391 Strander Blvd, Southcenter Plaza, Tukwila, WA 98188, USA.
What are the store hours for the Xfinity Store by Comcast in Tukwila?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM. The store is closed on November 27, 2025.
Are there any COVID-19 health and safety measures at the Tukwila Xfinity Store?
Yes, the store implements professional cleaning and social distancing protocols. Fully vaccinated customers do not need to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Tukwila?
You can call their local phone at +1 253-235-7861 or the main number at +1 800-934-6489 for assistance.
Can I order Xfinity services online for the Tukwila location?
Yes, you can place orders online at https://www.xfinity.com/locations/washington/tukwila.
What mobile apps are available for Xfinity customers?
Xfinity offers an Android app available on the Google Play Store and an iOS app available on the Apple App Store for managing services and accounts.
What nearby places can I visit before or after visiting the Xfinity Store in Tukwila?
You can visit Southcenter Plaza for shopping and hotels, or grab a meal at nearby restaurants such as Cha CHA Thai, Jersey Mike’s Subs, or Patty's Eggnest.
Are there other mobile phone stores near the Xfinity Store in Tukwila?
Yes, Boost Mobile, uBreakiFix, and Asurion Tech Repair & Solutions are nearby options for mobile phones and repairs.
What nearby services can complement my visit to the Xfinity Store by Comcast?
Nearby services include hair and beauty salons like Supercuts and Sola Salon Studios, optometrists such as Vision Plus of Tukwila, and restaurants for dining options.