Xfinity Store by Comcast

3.4
804 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiCell Phone Store
Xfinity provides internet services in Tukwila. Visit us today at 391 Strander Blvd, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
391 Strander Blvd, Tukwila, WA
98188, United States

Hours

Reviews

3.4
804 reviews
5 stars
358
4 stars
107
3 stars
80
2 stars
35
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unprofessional behavior and lack of assistance from staff.

In-Store Experience

While some customers praised specific employees for their helpfulness, many expressed frustration with long wait times and inefficient service processes.

Billing Issues

Numerous reviews highlighted problems with billing, including unexpected charges and lack of clarity regarding promotional offers.

Technical Support

Customers reported difficulties in receiving effective technical support, both in-store and through phone services, leading to unresolved issues.

Employee Performance

Certain employees received high praise for their service, particularly Peter, Jason, and Bryan, while others were criticized for rudeness and lack of knowledge.
  • AK
    Aja K
    Nov 12, 2025
    4.0
    This store can be hit or miss depending on the day BUT, if you get Dion H., the stores Assistant Manager, you will be in good hands. He knows his stuff and is able to work his magic. He deserves more than five stars but the store itself deserves a solid 3.5, hence the overall four stars. Thanks Dion for being a rockstar every time!
  • JS
    Jihan Shavina
    Nov 12, 2025
    5.0
    I got help from Suaad today and she was a huge help she answered all my questions and helped me with my modem problem very quickly, her customer service is also amazing 👏
  • RS
    robby sharma
    Oct 20, 2025
    1.0
    I went to get details about Xfinity mobil plan but representative Sasha was very unprofessional. He made us sit for 15 mins even though no one else was waiting. Later, he was not even willing ti share plan details.
  • JM
    John M
    Oct 8, 2025
    1.0
    Very low customer service and a bit of an attitude here. Went in here with them as my provider and I'm leaving going to shop for others. 0 sense of urgency in here
  • MG
    minhas gurpreet
    Oct 8, 2025
    2.0
    They have to stop using overseas employees for phone calls , wasted my two weeks on phone with the customer service trying to switch my phone line to Xfinity until I came to this store and they were able to help me in person here, Horrible phone service , great in person service at this location

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Tukwila offer?

They offer internet services, cable TV, home phone service, home security systems, mobile phone services, and related telecommunications products.

Where is the Xfinity Store by Comcast located in Tukwila?

It is located at 391 Strander Blvd, Southcenter Plaza, Tukwila, WA 98188, USA.