Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Tacoma. Visit us today at 2631 North Pearl Street, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
I spent all day yesterday on the phone with xfinity getting switched from my parents phone plan to a new phone plan with my husband. I went in to 3 separate xfinity stores over the course of the entire day trying to upgrade my new phone plan with my husband to the newest iPhones. I was told yesterday night to come in today in the morning because it wasn’t in the system yet. Now, today, after wasting so much time, I got told I couldn’t upgrade at all because I wasn’t a new customer anymore. After one day of being an xfinity “customer” and being told to come back the next day. My issue with this specific location is how rude and sexist the guy I dealt with today was. He had no problem interacting with my husband, but being kind to me was like pulling teeth apparently. I lost several hours I’ll never get back and I still don’t have a new phone… and I’m on a plan I didn’t want!!!. Xfinity made it clear they don’t want my business I guess!!
JS
Jeff Slapnick
Nov 2, 2025
5.0
Mo in Tacoma was our technician did a fabulous job with new smart tv and swapping out of equipment great guy highly recommended
KG
Karen Garcia
Oct 19, 2025
1.0
I went in a few months ago to resolve an issue that xfinity had caused over the phone, nobody helped us in any way. They treated the problem like it was fixed but we have since then learned that they lied and did not actually fix the problem. They only care make about making sales and not fixing actual problems. Xfinity has charged me well over hundreds of dollars by “accident” and refuse to refund me the money or fix it.
JP
Joe Papenbrock
Sep 19, 2025
1.0
Sok was new. Umm get off your phone and greet a customer. At least act like you have a job.
AY
Alison young
Sep 17, 2025
5.0
Highly recommend this Xfinity!
Staff were quick to help me and took care of my issue no problem. I was helped by David and he was very friendly, funny and did a great job fixing my issue! Definitely a 10/10 experience 😊