Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Seattle or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Spent 3 hours working back and forth in this store and on the phone, plus multiple days of going to the store just to process an exchange within my 30 day return policy due to a malfunctioning phone I received. Should be fairly simple right?
Well, I was told by multiple people at Verizon to go ahead and trade in my old phone, and that I’d be sent the replacement phone and return the malfunctioning phone in the same box upon receiving it. 3 hours later, I am now being told I need to send in my malfunctioning phone and be WITHOUT a phone until they have received my phone and then, only then, can I place an order for a new replacement. How I’m supposed to order a replacement without a phone, I don’t know. But Verizon is incredibly predatory and I say this as someone who’s worked in customer service for years. On the phone I have been tossed around by 5+ people, and was put on the phone to deal with this mess by this store! This is after being asked to pay $1,114 for the phone because their system wouldn’t let them replace my phone, so now i’m expected to just come up with the amount for the entire phone which I didn’t even pay for the first one?!
How a company can care so little about their customers baffles me, but then again this is what happens when companies get too big to have consequences for mistreatment.
I’ve been a customer of Verizon for as long as i’ve been alive. I really have no words.
CM
Christopher M Mathews
Sep 15, 2024
1.0
They reset my phone didn't log me in to the computers and refused to call the fraud department after asked by the fraud department in Verizon to have them call!
MT
Maryam Tehrani
Aug 8, 2024
1.0
Even though someone from Verizon replied to my previous review, with a link that I already submitted, nothing changed, and they never got back to me.
LO
Leeah Ortiz
Feb 7, 2024
5.0
Good customer service. Very helpful and informative of what I needed. Thank you
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 1633 6th Ave?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon Business bill at 1633 6th Ave?
If you are the Primary Contact, Administrator, or have View and Pay access, you can make payments on up to 10 accounts simultaneously when logged in to My Business Wireless.
How do I access my Verizon Business account online?
Use My Business to manage Verizon wireless services, shop and activate new devices online, make payments, view user details, and monitor data usage.
How many lines can I have on a Verizon business plan?
You can purchase up to 9 lines with the Verizon business plan. More details are available on the Devices and Plans page.
What is the phone number for Verizon Business customer service?
You can contact Verizon Business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Availability and plans can be explored through Verizon's business offerings.
What are the store hours for Verizon Business Services at 1633 6th Ave, Seattle?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
What brands of devices does Verizon Business Services offer?
They offer devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL including the latest 5G smartphones like the iPhone 15 and Google Pixel 8.
What types of products and services are available at Verizon Business Services?
Products include business cell phones, mobile hotspots, tablets, and laptops. Services offered include mobile plans, wireless internet plans, and voice plans.
Which nearby places can I visit around Verizon Business Services at 1633 6th Ave?
Nearby you can find Essential Body Therapies for massage, Il Fornaio Seattle for Italian dining, and Vietlicious Bakery and Boba for coffee and sandwiches. These provide great options to relax or grab a meal before or after your visit.
Are there parking options near Verizon Business Services at 1633 6th Ave?
Yes, Medical Dental Building Parking is nearby, making it convenient for customers driving to the location.
What health and wellness services are available near Verizon Business Services?
Nearby options include massage therapies like Alvarado's Massage and Massage MDB, chiropractic care at Bamboo Wellness, and medical professionals such as Robert G. Thompson, M.D. and Urban Eye Care: Jennifer Andrews, OD, perfect for balancing work and wellness.