Verizon Business Services

3.0
8 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Seattle or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
1633 6th Ave, Seattle, WA
98101, United States

Hours

Reviews

3.0
8 reviews
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  • ET
    E. T.
    Dec 18, 2024
    1.0
    Spent 3 hours working back and forth in this store and on the phone, plus multiple days of going to the store just to process an exchange within my 30 day return policy due to a malfunctioning phone I received. Should be fairly simple right? Well, I was told by multiple people at Verizon to go ahead and trade in my old phone, and that I’d be sent the replacement phone and return the malfunctioning phone in the same box upon receiving it. 3 hours later, I am now being told I need to send in my malfunctioning phone and be WITHOUT a phone until they have received my phone and then, only then, can I place an order for a new replacement. How I’m supposed to order a replacement without a phone, I don’t know. But Verizon is incredibly predatory and I say this as someone who’s worked in customer service for years. On the phone I have been tossed around by 5+ people, and was put on the phone to deal with this mess by this store! This is after being asked to pay $1,114 for the phone because their system wouldn’t let them replace my phone, so now i’m expected to just come up with the amount for the entire phone which I didn’t even pay for the first one?! How a company can care so little about their customers baffles me, but then again this is what happens when companies get too big to have consequences for mistreatment. I’ve been a customer of Verizon for as long as i’ve been alive. I really have no words.
  • CM
    Christopher M Mathews
    Sep 15, 2024
    1.0
    They reset my phone didn't log me in to the computers and refused to call the fraud department after asked by the fraud department in Verizon to have them call!
  • MT
    Maryam Tehrani
    Aug 8, 2024
    1.0
    Even though someone from Verizon replied to my previous review, with a link that I already submitted, nothing changed, and they never got back to me.
  • LO
    Leeah Ortiz
    Feb 7, 2024
    5.0
    Good customer service. Very helpful and informative of what I needed. Thank you

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 1633 6th Ave?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage