Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Olympia. Visit us today at 2915 Harrison Ave. NW, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
971 reviews
5 stars
384
4 stars
150
3 stars
86
2 stars
59
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude and unhelpful.
Wait Times
Customers frequently report long wait times, often exceeding 30 minutes, leading to frustration.
Billing Issues
Numerous complaints about billing practices, including unexpected charges, lack of transparency, and difficulty resolving billing disputes.
Store Experience
In-store experiences vary widely; some customers report efficient service while others describe disorganized and unprofessional interactions.
Technical Support
Technical support is often described as inadequate, with many customers experiencing issues that are not resolved effectively.
- BLBrandy Q LaneNov 13, 20251.0We went through hell because of some of the staff here. The one lady forgot to give me the receipt proving that I turned in some devices that were accidentally sent to my house in the first place, so when I ran back to get the receipt and she stood there whispering to another staff member and giggling while looking me up and down like I was a fool in the wrong. She then listened to the manager tell me that there was no time to help me because they were closing. I'm too old for this crap! We went the entire weekend without internet. That same lady refused to take the items two months prior which put me in that predicament in the first place. She still works there so I go to a different store.
- LGLance GolderNov 4, 20255.0The staff was friendly and informative. I was lucky because I had to wait less than 10 minutes.
- CHCrista HurlingOct 21, 20254.0Everyone was great. I was helped about 7 minutes after I got there.
- MWM. WagnerOct 20, 20251.0Update: I switched to At&t Air. Cheaper, faster, no charge for modem, and they guarantee rates won't increase. Feel free after 5 years of awful, awful xfinity! Highly recommend. Worst customer service ever. I'm here now, waiting waiting waiting. Standing room only. They have only a few staff here. 27 people waiting. 3 staff members. Horrible. The city of Olympia should release us from this madness.
- JCJason CampbellOct 18, 20253.0Waiting area was nice because they know you’re going to wait a long time for assistance…I waited 40 min to speak to a representative who had to ask twice do supervision to accomplish tasks. Inventory system wouldn’t appropriately scan equipment until the third try. Pay in person kiosk only allows payment on certain types of accounts, but customers aren’t informed of that and then have to go stand in line. Online call menus are extensive and frustrating as hell. New ISP comes with no instructions about initial access.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Olympia provide?
Xfinity Store by Comcast offers cable TV, internet, home phone service, home security systems, and mobile phone services in Olympia, WA.
Where is Xfinity Store by Comcast located in Olympia?
It is located at 2915 Harrison Ave. NW, Ste. 200, Olympia, WA 98502.
What are the operating hours for Xfinity Store by Comcast in Olympia?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM. It is closed on November 27, 2025, for the holiday.
Are there any COVID-19 safety measures at the Xfinity Store?
Yes, the store follows professional cleaning and social distancing protocols. Customers fully vaccinated do not need to wear a face mask unless required by mandates.
How can I contact the Xfinity Store by Comcast in Olympia?
You can call the local phone number at +1 360-357-1241 or the main phone at +1 800-934-6489.
How can I find internet service options at the Olympia Xfinity Store?
You can visit the store to learn about internet services in Olympia or use their online store locator via their landing page link.
What nearby dining options can I visit before or after visiting the Xfinity Store?
Nearby restaurants include Happy Teriyaki, Nori Sushi and Teriyaki, Cafe Au Lait, and Emperor's Palace Restaurant, offering a range of Asian cuisine and coffee.
Are there nearby stores where I can shop along with visiting Xfinity Store?
Yes, you can visit Target Store Olympia, Men's Wearhouse, DSW Designer Shoe Warehouse, JOANN Fabric and Craft Stores, and Macy's Furniture Gallery near the Xfinity Store.
Where can I find nearby health and beauty services near the Olympia Xfinity Store?
Nearby beauty and wellness options include Olympia Nails and Waxing, Nails & Waxing salon, In Style Hair And Nails, and Sally Beauty supply store.
What options for postal and financial services are near Xfinity Store in Olympia?
You can find the US Post Office, United States Postal Service, OBEE Credit Union, Chase ATM, and Edward Jones Financial Advisor close to the Xfinity Store.