Xfinity Store by Comcast

3.4
761 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Lynnwood. Visit us today at 3105 Alderwood Mall Boulevard, Suite Q, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
3105 Alderwood Mall Boulevard, Suite Q, Lynnwood, WA
98036, United States

Hours

Reviews

3.4
761 reviews
5 stars
324
4 stars
129
3 stars
67
2 stars
35
1 star
206

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported excessive wait times, often exceeding an hour, even with appointments.

Customer Service Issues

Many reviews highlighted poor customer service, including rude staff and unhelpful interactions.

Staffing Problems

Numerous customers noted that the store was understaffed, leading to delays and frustration.

Mixed Experiences

While some customers praised individual employees for their helpfulness, many others had negative experiences overall.

Service Reliability Concerns

Several reviews mentioned issues with service reliability, including internet connectivity problems and billing disputes.
  • FF
    Forest
    Nov 16, 2025
    5.0
    The manager Shawn was very nice and helpful!
  • NL
    nguyen luke
    Oct 28, 2025
    1.0
    Zero Star if I could. Tell us to wait 1hr . After 2 hours I check with them . They said I’m number 3 on waiting list . After 2,5 hrs check again . They said number 4 on waiting list . Not acceptable
  • XT
    XD_ TREMO
    Oct 22, 2025
    1.0
    Came for WiFi and been stuck for an hour People walk in and get service instantly while I’m just sitting in the waiting room with things to do
  • JK
    Jae Bok Kim
    Oct 16, 2025
    1.0
    Worst customer service He does not want work Xfinity should not be hire that kind of person !
  • PP
    Pug Pro
    Oct 1, 2025
    1.0
    I fell for their scam. Yes they will give you unlimited service but you can't use your current phone. They won't let you use an older phone or your current phone that is working properly. It's called bait and switch and it is illegal. I wasn't about to buy 6 new phones when 3 of them were Galaxy S21 phones but they are too old "?" I don't think so. But they don't tell you that until you have already agreed to transfer the list of phones. This is illegal. So I left and they don't get my business. Their internet service is over priced

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Lynnwood offer?

Xfinity Store by Comcast in Lynnwood offers internet services, cable TV, home phone service, home security systems, and mobile phone services.

Where is the Xfinity Store by Comcast located in Lynnwood?

It is located at 3105 Alderwood Mall Boulevard, Suite Q, Lynnwood, WA 98036.