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Xfinity provides internet services in Kent. Visit us today at 17039 SE 272nd Street, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Worst customer service ever. I’ll never use Xfinity for anything ever again. Absolute disgrace.
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Dave Saldivar
Dec 1, 2025
1.0
Just in store, I was greeted by an associate and stated they would be with shortly, more customers came in, that associate went back to the back room to get another associate to assist, he came out and walked pass me to assist someone who came in after me, the manager came out from the back room to grab her laptop and returned to the back room. The original associate who greeted me finished with her customer and started assisting another customer who also came in after me. Xfinity is THE WORST to work with, even dealing with on the phone.
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Rachel Eslava
Oct 21, 2025
1.0
Awful awful experience!!
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Angelina Skobiak
Oct 1, 2025
1.0
Customer service is terrible I tried for 5 days connecting my WiFi and they don’t answer I just sit and wait it’s frustrating I have no internet I am considering to change this is ridiculous HELLO ANSWER THE PHONES or hire more people customer text is so bad and takes forever by the time they find something there shift is over….😠very disappointed
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Ellie Patrick
Aug 22, 2025
1.0
We have had the absolute worst experience here! We signed up for internet only. They forced us to take a mobile chip and said it was free and we didn’t need to do anything. We repeatedly got charged for about 5 months in which we had to call to get refunded each month and then told it wouldnt happen again just for it to happen again. That has since been close thankfully. But yesterday there was an outage for 8hr. Which made me miss work, over $250 which I would’ve been paid and they offered a credit of a whole $2! For sure will be changing providers xfinity is horrible!!!!