Xfinity Store by Comcast Branded Partner

2.3
75 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Gig Harbor. Visit us today at 5216 Point Fosdick Dr, WA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
5216 Point Fosdick Dr, Gig Harbor, WA
98335, United States

Hours

Reviews

2.3
75 reviews
5 stars
23
4 stars
0
3 stars
3
2 stars
2
1 star
47
  • TS
    Tom Shuler
    2 days ago
    1.0
    No way to contact a live person on the phone if you are calling about a 2nd account. They eithor hang up on you or just say goodbye
  • NC
    Nathanael Cameron
    Oct 15, 2025
    1.0
    The place was so hot inside and smelled like poop, the people who work here are not happy to be here I think a superior needs to come assess this branch as soon as possible and hire some people who actually have people skills and are happy to work, if you don't like people don't get a job in sales or retail where you have to help people
  • BS
    Bonnie Skeen
    Oct 6, 2025
    1.0
    Horrible experience. I would never recommend.
  • WH
    Walt Hickey
    Sep 26, 2025
    1.0
    Notice that when you give a single star you get an AI response. I don't have the time or energy to explain the number and breadth of poor support, information and ability to fix situations I've experienced. Very, very, very disappointing.
  • PP
    Phil
    Sep 23, 2025
    3.0
    I went in with 4 paid off phones of different ages. I said from the beginning I wanted to trade in the phones for new phones, I am a new xfinity mobile customer (two of which were iphone 15 and iphone 16 plus pro.) Half way through, whoops, you aren’t eligible because of the way it was written up, all of sudden we aren’t new customers, and they can’t change it. Theoretically, in 2 months we can trade in our phones… and this took over two hours (partly because I said, “i am not calling customer service to fix mistakes you guys made—you need to fix this.”) I have never spent this much time trying to get a cell phone (BUT, it is the first time I tried to get four phones, but I have tried getting two phones before—and that WAS smoother). Hopefully, promises will be true, but I am skeptical. I also got charged an extra activation fee charged to e because of the mistake I had to wait to have fixed. Took another hour of xfinity chat to fix that. Make them fix their mistakes and review your receipts before you leave.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What internet services does Xfinity Store by Comcast Branded Partner offer in Gig Harbor?

Xfinity offers a range of internet services in Gig Harbor including cable internet, home phone, home security systems, and mobile phone services.

Where is the Xfinity Store by Comcast Branded Partner located in Gig Harbor?

The store is located at 5216 Point Fosdick Dr, STE 104, Gig Harbor, WA 98335.